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October 2025 by Collin
Rich Lee is an absolute stud, so unbelievably kind and goes so far above and beyond for customers. Thank you again for all your help, and you are the reason my wife and I will be continue Safeway and Safeway Pharmacy customers
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July 2024 by Chris Warin
I've been consistently impressed with Safeway pharmacy. Their service is incredibly quick, and the staff is knowledgeable and always courteous. They make an effort to know their customers, which adds a personal touch to every visit. This terrific service is a stark contrast to my experiences with CVS, where the service has been nothing short of a disaster. Safeway pharmacy has earned my loyalty with their exceptional performance and customer care.
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July 2024 by Damon Manetta
Switched to Safeway as my regular pharmacy from CVS mainly because Safeway has a more consistent stock of maintenance meds I take. It's also closer to my house and there seems to be less of a line to pick up scripts or talk to the pharmacist. There are probably fewer actions I can take via the Safeway app compared to the CVS app, making management of my scripts a touch more cumbersome, but it's a very minor tradeoff. Just having medication in stock, being easy to pick up, and taking my insurance without issue means a great deal more to me than anything else.
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July 2024 by Marianna Rouse Cardozo
We love all of the staff, but especially Carla!
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May 2024 by Diane Goldberg
Today I visited the Safeway Pharmacy, like I have done over the past 25 years living in McLean. Karla has always been a great Pharmacist, helping me and my family through Covid and other health problems. Today, she let me know about a new pneumonia shot that I should take. She said she knew I was one of her high risk patients with Asthma, so she wanted to let me know. Wow! I was blown away with her kindness and memory. Safeway is so lucky to have her on their team! Our family is so lucky to have her looking out for us.
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February 2024 by Stacey Settle
Carla has been super helpful and makes an effort to be in the know about her customers. Rich is great as well, but I have not seen him in a while. My frustration is with my HRT med. Completely backordered for over a month now. My price keeps on climbing as well. Under $100 for a 3 month supply, now over $170. When I questioned Carla she seemed a bit annoyed with my questioning. Yea sorry, I would like to understand why I can’t get meds and why the price keeps on climbing each time I refill. It is annoying! I can only imagine that Carla and Rich are over worked and under paid for all the customers they take care of. They seem pretty stretched. These pharmaceutical companies and thus Safeway are making a lot of money on these drugs. Please help out your pharmacists and thus your customers and for god’s sake on the drugs like HRT that are not covered by healthcare have a little respect for your consumer. Taking advantage and not being transparent on costs is just wrong!
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December 2023 by Justine Gardner
All pharmacists here are amazing! Love them and the pharmacy, despite what a disaster of a store they are working in. Rich and Carla are phenomenal.
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July 2023 by Fides Hillman
Jay was very nice and accommodating and ensured we had everything our family needs.
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January 2023 by Tonya Singer
started using safeway pharmacy after walgreen's closed. they have been terrific. they're always busy but take the time to give you the service you need.
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January 2023 by Julie W.
I love working with Rich and Carla in the pharmacy. They are excellent managers and treat the customers beautifully. These other comments about the line during early Covid period pertain to food check out. They are very outdated.
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October 2022 by Bob R.
Rich and Carla, the two main pharmacists at this location, are outstanding. I have been getting prescriptions filled by them for years and they are consistently efficient, knowledgeable, and most importantly friendly and caring. They always have a kind word to say and they check in with me as to whether my vaccinations are up to date. They deserve whatever awards are available from Safeway for their awesome service to the community.
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September 2022 by Pranoy Prabhu
Would not give paperwork on the vaccine they had given me the pharmacist said she was not a healthcare professional or a doctor so she couldn't do the paperwork after she gave me a vaccine. She was either being lazy or honest and if she's being lazy she needs to do paperwork as a medical professional if she's not a healthcare worker then why is she giving vaccines
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April 2021 by Richard Stuart Otto
20 April 2021
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December 2020 by Jacquelynn F.
Well... never coming here again. I bought 2 activia yogurts that I realized had expired a month prior. When I met (politely) went up to the lady at customer service to return them she didn't even look me in the eye OR apologize OR do anything you would expect from a customer service person. She basically slapped a gift card together and turned away from me and started talking to her coworker. I felt like a nuisance for being upset that I was sold expired dairy. Such a joke.
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February 2020 by Richard O.
This store is not benefic. There's much rip-off deception with their displays/pricing. Several times that I bought items such as snow crabs, I found that they were mal---old or something---a real disappointment. The last time that I shopped there, I bought some wild-caught, pre-cooked shrimp that was marked down somewhat from their regular price. I figured that the shrimp hadn't much storage time left, so, upon arrival at home---only a 3-minute drive from this Safeway, I heated them for consumption by steaming. As in the past with seafood from Safeway, the ammonia odor was present! I ate a few and had to dispose of the rest. After several mal experiences there, I made this time at Safeway, the last.
