-
January 2024 by James Hawes
Phones never answered. Go elsewhere.
-
October 2023 by Ed K
Highly professional and organised.
-
June 2023 by Noah Muthart
I have always had prompt friendly service here. Even when I was repeatedly checking with them because the Dr had not sent the prescription over yet, they were still patient and understanding.
-
April 2023 by Christopher O
They’ve been unable to fill like three prescriptions in a row in a reasonable amount of time (~a day). They also don’t notify you that they can’t, so you need to call them to find out.
-
April 2023 by Leslie M.
Gratitude is the attitude, and I'm here again to thank all the staff at Safeway, especially the Pharmacy staff. They're always there to help, and they help with courtesy, kindness, and professionalism. While they're no longer the closest Pharmacy to me, I will continue to follow them anywhere. Again, many thanks to the best staff and Pharmacy in Northern Virginia. Warm regards, Leslie
-
December 2022 by Vecs Vecs
For past few months these people never pick up their goddam phone and force people to make two trips to get a prescription.
-
September 2022 by Leslie Mason
Best Pharmacy ever! Best customer service! They used to be closer to me, but moved to Anderson Road, and I'd follow them anywhere. Everyone is so kind, knowledgable, efficient, professional, and they're always in service to all their customers. It really is a joy to see everyone that works there. It bears repeating, best Pharmacy ever! Thank you to everyone at Safeway Pharmacy!
-
May 2022 by Brian R.
I drop off and pick up several prescriptions here regularly. Never had any problems. Which says a lot about a pharmacy IMO. The staff is very friendly and always helps me get a lower price on my prescriptions if they can. One time I needed a refill on my medication and didn't have the Rx number which was required to do it over the phone so I just went in and asked them if they could refill it and they were able to no problem. They also do COVID vaccines here which is super convenient. Also next door there is a lab if you need testing or blood work done.
-
March 2022 by JOHN NEEK
Impolite and rude pharmacist and tech. How Safeway would allow such a terrible team in customer service
-
February 2022 by Mercedes B.
I have been living in Mclean for more than 5 years and looking for the convenience of being close to where I live to buy at this location on Anderson Road. I usually buy in this location but now I prefer to go to the giant it although it is 7 minutes farther. The reasons for not wanting to buy at the Safeway on Anderson road are several but the main one is that I can't stand the mediocre, rude and despot of the assistant manager who I think doesn't understand what kind of location he is in and the purchasing power of the people that live around. This is not his country (sorry but it is true) this location is a prime location. Mr. Priyantha is very poorly trained and also treats clients as if we owe him money. I am about to write directly to corporate because this assistant should be removed just because he has not had the right attitude of customer care and I understand that Safeway needs us and our purchases. I was thinking that the new manager at this location knows at the beginning the importance of customers but with this assistant manager, he demonstrated no knowledge at all.
-
December 2021 by Bill K.
Rating of this Safeway is very accurate. Though I do my best to avoid this place, just needed soda for a get together and stopped by. It had a buy 2 get 2 free mix and match special so grabbed 4 and went to checkout. At the checkout, learned that despite the tags, mix and match only applies to soda within same coke, Pepsi, Canada Dry, etc. category. Sorry I've never known who distributes Schweppes ginger ale and AW root beer. Wouldn't give me the credit unless I changed my picks despite the misleading tags. Did so and still didn't pick the right ones so gave up - waste of 35 min.
-
December 2021 by Abhishek Joshi
Poor customer experience at the pharmacy. The pharmacists and rude and uninterested in answering any questions. Wouldn’t recommend.
-
December 2021 by Mary Pat Collins
I have had nothing but wonderful experiences at this Safeway, especially at the pharmacy. The cashiers feel like family and the shelves are organized and well-stocked.
-
December 2021 by James W.
They never disappoint. Clean, nice, helpful staff shelves were loaded unlike a national chain close by
-
November 2021 by Asha Caroline
Convenient location and easy to pick up items you need. However, the pharmacy recording line needs to be updated to *not* say that the pharmacists will contact your doctor or vet about refills if the pharmacist refuses to do so and then tells you, "It's an automated message." Even if a message is automated, it's created by someone and can be modified to reflect actual practice. In addition, the male pharmacist working on November 8 needs a briefer on better customer service/ways to avoid mansplaining to female customers. We are all busy people and a little kindness goes a long way. Thank you.
