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January 2024 by Tân Duy Nguyen
I highly recommend Silk Way Movers! This is the 2nd time using their moving services and I could not be happier. They were fast, efficient, and punctual. Moved my boxes, bed, and heavy items with ease.Mike, owner and manager, provides a fair quote, communicates well via phone, email, and text, and makes sure the move goes smoothly from beginning to end.I am 100% satisfied and will continue to use Silk Way Movers for future moves.
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December 2023 by Elizabeth Bonneau
I recently moved again and used Silk Way Movers for the 3rd time. I would highly recommend Mike and his team. I even recommended that my father use Silk to move items into a storage unit. Regardless of the size of the move, Mike and his team arrive on time, move all items with care, are very courteous, and are willing to go above and beyond. This move into another apartment went completely smoothly. It was a good value and I was very happy with the completion of the job. Again, I would highly recommend Silk Way Movers to anyone looking for movers!!
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December 2023 by Ahlam Mohamed
Silk Way Moving Company surpassed my expectations with their punctuality and efficiency. The team's friendliness and speed made a challenging move exceptionally smooth. Importantly, Mike addressed my concern about the bunk bed promptly the next day, showcasing outstanding customer service. I'm impressed and will unquestionably hire them again for any future moves.
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October 2023 by Nate F.
Courteous, but slow, thereby driving up the costs. The real problem was that they damaged furniture and then never responded to requests for damage claims.
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October 2023 by PD Woodson
We have used them multiple times for moves. Mike and his crew are efficient, professional, and careful with our things. The price is pretty unbeatable and we have been extremely happy to trust them with our moves.
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October 2023 by Sam Gerard
Mike and Brandon did a great job on the move from DC to Virginia. Nothing got damaged in the move (which surprised me) and their reassurance was very helpful during the day-of.
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August 2023 by Brian P.
Overall I'm extremely disappointed with my experience with Silk Way Movers. I was moving out of a 1400 square foot home with several pieces of large furniture (table, bar, desk, end tables, couch, bed, chairs, shed, etc.). I took an inventory of many of the big items we needed moved, and I'll admit I did not have a full inventory of the small items and a couple of the larger items. Based on the size of the home and the pictures I provided, they should have had a good indication of the size of the job. They provided a 3 man crew that arrived at 10:30 am. One person spoke English, the other two folks spoke only Spanish. As you can probably imagine, having an English-speaking supervisor giving instructions to folks that do not speak English is a problem in and of itself. When they arrived at my house, it was like they were problem solving for the first time, assessing the logistics of moving all my items. I expected some strategy as to what they were moving and why, but I didn't see much of that. Instead I saw a supervisor struggling to communicate to the two other employees. I saw an excessive amount of wrapping and taping to eat the clock. I saw three employees that lacked the skill of using a hand drill (of which I provided). I disassembled and reassembled all my furniture, because I could see they struggled with basic aspects of moving.It took four hours for them to move 15-20 items of furniture and about 15-20 boxes into the truck. They informed me they would need to take two trips. While they were completing their first trip, I stopped by the house I was moving from to pick a few things up. When I came back, I saw a fourth member helping move things into my house. As I got to my new house I asked the group who the fourth member of the team was. The supervisor said - "I don't know him." Rewind five minutes before, this stranger was helping him move things through a doorframe and no one from the team thought to say anything. I repeat -- A STRANGER on the street started helping this team move and no one told this person that they are not allowed to touch my belongings, enter my new house, etc. When I told this vagrant street dweller to get off my property, he demanded payment from the moving company. Eventually the police got involved as this person tried to steal things off of the moving truck. What company lets random strangers support moving items into a persons house?! Clearly one that hasn't hired the right skilled workers. Even as bad as that event was - my wife and I were fuming at everything else gone wrong in this moving experience. The whole day was a mess and likely took twice as long as any other moving company I have used. I was doing much more physical labor and assembly and disassembly than I have ever done with a company. By the end of the experience, I was just glad they were out of the house. My bed was still folded up with straps around it. My cabinet drawers were strewn across the floor. Things were moved, but not well at all. My wife and I tried to instruct the movers where to put things - but it's difficult when your movers don't speak English and there's not a translator on staff. As a result one couch wasn't even put in the right room or the right floor. We had to rearrange most of the items against a wall because they were just placed in the middle of the house.After escalating all of this to the manager of Slick Way Movers, I received a faint apology and a whopping discount of $110 or $120 from a $1200 bill! The total for the move was around $1200 as they didn't finish until 5:30 pm - far from the initial 2 hour quote of $4-500. We realized this service was hourly - but we also had the expectation that we did not need to spend those hours training their staff and that they would use their time efficiently. I have moved about 3 times with movers. This was by far the worst experience. The company lacked: Accountability, Professionalism, Strategy, and Customer Support.
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August 2023 by HAMED KHAN
I had an exceptional experience with Silk Movers during my recent move between two states. From start to finish, their service was impeccable. The team was professional, punctual, and handled all my belongings with care. They efficiently packed and transported my entire house, ensuring everything arrived in perfect condition. Communication was excellent throughout the process, which gave me peace of mind during a stressful time. I highly recommend Silk Movers for any long-distance move, as they made the transition smooth and hassle-free. Thank you, Silk Movers, for a job well done!
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August 2023 by Weijing
The moving coordinator is responsive to inquiries and special requests. The movers worked hard and professionally. Nothing was damaged and most everything went to the designated rooms. The movers even found some hidden cash and reported to me immediately. It's a trust-worthy and customer-oriented service.
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July 2023 by Kelley K.
I highly recommend Silk Way Movers! I waited until the last minute to schedule movers and Mike was able to accommodate me the night before my move. The prices were extremely reasonable for the quality service I received. They wrapped all of my fragile items and delivered everything with care. The price I paid ended up matching my quote exactly! Would definitely use them in the future
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July 2023 by Cyvette G.
I have moved several times on multiple continents and I must say Silk Way Movers are the most professional and efficient movers I have ever encountered. They wrapped my furniture as required, and transported it to the next location exponentially. I am truly impressed. Rest assured, you have tons of references coming your way from me! Thank you Mike!
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July 2023 by Angelina H.
Used Silk Way Movers to move my Mom and Dad. Contacted them via text and they got back to me very quickly. Very easy to get a quote, make a deposit and schedule the move. Very reasonable rates. Movers showed up promptly on scheduled date. All furniture was wrapped carefully in blankets, handled with care and delivered in good condition at destination. Movers were polite, friendly and easy to work with. Used them again a few weeks later to move a few more pieces of furniture between three different houses. Once again, everything went off without a hitch. Very pleased with the service we received from this company. Would definitely use again in the future.
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June 2023 by Melissa B.
I was a hoarder who had to move one month after the death of my housemate and sibling. I appreciate the sensitivity of Mike and his team with their flexibility in scheduling our time and willingness to pack my things. No judgements or negativity from them. Mike is a decent, helpful person who came into my life to help me through a difficult time. I recommend his service 100%.
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April 2023 by H H
Our movers were great. We had a team of 4 movers led by Mike and they did an excellent job. We had a lot of stuff to move and they estimated it would take 7 hours. It ended up taking 8, but not due to workers being slow. In fact, the entire team was working very hard the entire time. Two of the men didn't even stop for a lunch break. They took great care of our belongings and even came back by later in the evening when they found an item accidentally left on the truck. I highly recommend Silk Way Movers for your move.
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March 2023 by H H.
Our movers were great. We had a team of 4 movers led by Mike and they did an excellent job. We had a lot of stuff to move and they estimated it would take 7 hours. It ended up taking 8, but not due to workers being slow. In fact, the entire team was working very hard the entire time. Two of the men didn't even stop for a lunch break. They took great care of our belongings and even came back by later in the evening when they found an item accidentally left on the truck. I highly recommend Silk Way Movers for your move.
