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March 2024 by Xiaoli Mao
Head to toe clean, hassle free
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March 2024 by Erik Bjers
It can take a few hours, but it's nice to just drop your car off and go shopping or see a movie. Added bonus, you don't have to find parking.They do a pretty good job cleaning the car.
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March 2024 by Jordan Fox
Detail was very clean, they even got a roof stain out that I have had for years. Took as long as they expected. Service was friendly. Will return.
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February 2024 by Ysmael Quiaoit
(Updated): Previously had a less than ideal experience due to short staffing and miscommunication, however the company did reach out very promptly to address concerns which was much appreciated. Did go back for their luxe service and not disappointed at all. Car is clean as new!
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February 2024 by Ness and Aaron Gallagher
I called ahead and was told they could do an interior clean today but when I showed up an hour before their closing time, they had already closed. When closing early or changing business hours, it would be nice to put some kind of notification on the door for customers.
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January 2024 by Alexander Romero
Used harsh chemicals/process on my wife’s interior that literally removed the window and mirror buttons coating on the interior of my wife’s car. We’ve tried to call multiple times over the last week and they will not return our calls. If you care about your car not getting damaged go somewhere else.
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December 2023 by Kristen Wright
In love! My children are well children so the car takes a tough treatment. I try to get my car detailed once a year but valet spa may be a quarterly expense. Easy to drop off and explain my concerns. Could text or ask when my car was ready. Then pickup was easy.Thank you so much. Quality work
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December 2023 by Dillon Butler
For paying ~$320 for the "Ultra" package, this was an unsatisfactory experience. Large and noticeable stains were untouched, soap was left on the floor mats, my seats were uncomfortably wet, and my AC controls were pushed inwards (I had to force them backwards to be able to use them).I noticed these complaints in other reviews, but I risked using this detailer because of convenience. If you expect better service for an "Ultra" package than what is shown in my pictures, then I suggest you look elsewhere.
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November 2023 by tony petro
The top of my vehicle is completely covered in little swirly scratches. The paint and the sunroof glass! I didn't notice at the time as I was with family who were in a terrible mood after waiting in the mall as the wash took almost 3 hours longer than we were told. I got my vehicle back right after they closed (just after 7pm) . In my rush to get out of the mall, the cleaning was just enough that in the parking lot it looked good enough from far away that I paid and rushed my family home.I didn't get a chance to look it over until I got home in the dark. The glass was all dirty and exterior of the car was also very poorly washed. The chrome trim had white oily spots all over, the passenger side of the windshield wasn't even touched, side mirrors were all dirty as well, there was bugs all over the front and even bird poop still on the hood. The worst part was the roof was also very dirty and COVERED IN SCRATCHES. Little scratches that you could see aligned with dirty towel streaks.IN SHORT, I paid them a little over a hundred dollars, they barely cleaned and also damaged my vehicle.
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November 2023 by Jennifer Winograd
I made a ten am appointment. When I got there the office was closed. After about ten minutes a man arrived. There were dirty towels in the office and he said wait a few minutes. I sat while he started running around to cleaning stations obviously opening the business. They were no near ready for my service. After 20 or so minutes I told him not to bother.Service: Auto detailing
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September 2023 by Tim K.
Used this car wash several times for exterior wash only and they did a great job.This time, although I specifically asked for the exterior wash only, I had to wait for about 1.5 hours only to be told that the staff only cleaned the interior, instead of washing the exterior. Moreover, the car was left with a couple of scratches on the inner plastic of the rear doors, which they did not admit to be their fault, and only offered a refund for the wash.Definitely won’t use this car wash again and would advise people to always confirm the condition of the car with the staff before leaving a vehicle for service. Very upsetting client service for premium prices charged.
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September 2023 by Eric W.
I’ve gotten my car cleaned here twice. First time was a Luxe with all seats shampoo and second time was a Premium.Both times, the interior (mine is all black) was pretty much pristine. The leather treatment left some parts with a weird texture from the residue, but this quickly went away and is a fair tradeoff if it keeps the leather from cracking.Both times I came in with substantial amounts of stuck on bugs, bird poop, and dried on dirt, dust, and soot that were readily visible on my white car. After the detailing, there were only two or three small missed spots. Those I just took care of myself with a microfiber cloth and a minute or two of free time while warming up the car.Overall, while a little pricey, they do a pretty good job and I’m always very happy to see my car looking as good as it does afterwards.
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September 2023 by Eric Wei
I’ve gotten my car cleaned here twice. First time was a Luxe with all seats shampoo and second time was a Premium.Both times, the interior (mine is all black) was pretty much pristine. The leather treatment left some parts with a weird texture from the residue, but this quickly went away and is a fair tradeoff if it keeps the leather from cracking.Both times I came in with substantial amounts of stuck on bugs, bird poop, and dried on dirt, dust, and soot that were readily visible on my white car. After the detailing, there were only two or three small missed spots. Those I just took care of myself with a microfiber cloth and a minute or two of free time while warming up the car.Overall, while a little pricey, they do a pretty good job and I’m always very happy to see my car looking as good as it does afterwards.
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August 2023 by L. C.
I happened to be in the area and decided to bring my car for a Luxe detail. Honestly, I could have gotten a much better wash at the regular car wash by my house for $40. The car was not cleaned well, dust everywhere, nothing properly wiped down, ruined the city sticker on my window. Complete waste of money.
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July 2023 by Erica Gimpel
I went with my friend to get her car washed at 5:30pm. They wouldn’t take her car because they said they don’t take cars past that time, even though online their hours are open until 7pm. My friend and I went back the next day to get her car washed. 2 hours after dropping the car off, she got a call that the car would not start and there was a malfunction. She has a hybrid car and when she returned to the car, they told her they tried jump her car battery (without her permission). The unsuccessful attempt was due to the fact that the car is hybrid and they jumped the wrong battery. The manager was difficult to get in contact with and there was no reconciliation about the entire situation.
