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August 2023 by Tia Wheeler
I was very happy with the services received. My puppy needed a spay as well as a hernia repair. She also had three baby teeth needing removal. The cost was very good. Staff were clearly caring and communicated well. I would definitely use them for services in the future.
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August 2023 by K H
We love Value Vet in McLean! They took great care of both our dogs, and were so kind to us one of them passed. Now our daughter takes her cats all the way from Alexandria to this location! I can’t recommend them enough. Professional, caring, and the best prices, as well.
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June 2023 by Devin S
The vet, Dr. Malone (I believe), was very good and I liked that I could get an appointment on short notice because my regular veterinary office did not have any appointments until the next day. The office visit fee is low but if your pet needs medication they are way overpriced (over double what my regular vet office would charge) and that's how they make up for the low office visit fee. It did not end up being any less expensive bringing my dog here but I was thankful that she could be seen quickly.
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April 2023 by Angie
it is a very pet friendly place and excellent service
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April 2023 by Maureen D.
IHad My Cocker spaniel's teeth cleaned. The staff was very nice and make the dropOff very comfortable. The. Communication with staff was excellent. Rosy was fine when I picked her up. I would definitely use them again.
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April 2023 by Kaitlyn Chipkin-Rivera
Great service and pet handling. My dog is afraid of vets due to bad treatments and she was very calm due annual check. Value pet took great care of her. Going back for dental cleaning.
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March 2023 by K R.
Just moved to the area and Had great experience at Value Vet for my pups annual checkup, anal glands, and nail trim. Shes normally very reactive and anxious, but she was treated with care and patience at Value Pet. Going back for dental cleaning surgery.
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December 2022 by allan sprecher
The techs both had Molly pinned down on the examining table. I could see through the little window that there was an issue drawing blood from my 14 year old cat. The process was taking forever. Molly's big eyes were looking right at me to save her.When it was over I asked the tech if there was a problem. She replied "No", that she was teaching a new tech how to draw blood.Dr Cook called Friday afternoon to tell me the blood test revealed pre kidney disease. Recomended a Hills prescription diet. I was working and could not pick up the prescription that day. I could pick it up Monday becuase "Unfortunayely, we are not open weekends"I waited until Monday morning first thing to pick up the prescription. I was told the Hill's Diet was avaiable at any PetSmart. Not the case.The food is available at Chewy's on line. I mixed the new food with the old. Watered the food down. Molly throws up the food. Now she will not eat it at all. I called 2 times and asked to have the vet call me. Each time the tech said he was unavaiable , in surgery.I am going to a new vet.
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December 2022 by Jorge sosa
I did surgery on my pet here. and they were very kind to me. I give it 5 star
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October 2022 by carolyn bernota
Far drive but fair pricing has brought me. I do recommend based on that, also the tech r really vested in the practice, knowledgeable, expeditious, & caring too. They know when to elevate a situation that's been obersrved to the doc on-call if needed. Kudos.
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August 2022 by JT Stokes
They squeezed us in for (my definition of) an emergency within a couple hours. Doctor Cook was kind, knowledgeable, & used a bit of levity to help keep me from crying.I deeply appreciate an affordable option in this overpriced zip code.
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August 2022 by Daniel Mathew
Quick easy and cheap. Can’t stress how good this place is. Idk why people go to hospitals and pay 1000+ dollars for simple 200 dollar procedures.
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July 2022 by Melissa Dobson
Quick and efficient but also great bedside manner and knowledge from Dr. Cook. I was desperate to get my dogs in quickly for a non emergency because I procrastinated and they got me a next day appointment via email exchange. Honestly, my dogs have probably never been less stressed leaving the vet than at Value Vet.
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June 2022 by Christopher O
The prices here are great. Vets are acceptable. But the scheduling and admin system is beyond atrocious. They scheduled an appointment for us for a day that they weren’t even open, and obviously didn’t tell us, leaving us to stand confused in front of a locked door and closed office. When we complained, they then scheduled us for an appointment without even confirming first that the time worked for us (!?!?). Prior, it had been hard to even get someone on the line.It’s baffling that it takes a team effort to get a 30 minute appointment to get a dog rash looked at. Seriously, guys— just hire a receptionist at your actual locations. The call center thing clearly doesn’t work and I guarantee that you’re losing more business because people don’t want to deal with your system, or are frustrated by it and are unlikely to return (like us).
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March 2022 by Rashique Mustahseen
A solid 3 starsNice people, and good experience with scheduling. Great price point, however this is truly a "budget vet" you will be giving up on quality. I went in for a cat exam and I was in the building for no more than 15mins including check-in and payment. 1st time customer, and the doctor gave my cat a VERY quick look and said all was well. My cat had a red eye and discharge issue which I had to make the doctor take a closer look at. He quickly says it's not an issue but prescribed an eye drop just in case, and bolted out. I had to stop him at the door to squeeze in a diet question. I felt super rushed the whole time and didn't feel listened to. The actual time spent with the doctor could not have been more than 3 minutes. The nurse was nice but similarly quick (came out with a mislabeled ointment, and assured me that the medicine prescribed was not a drop but an ointment instead). The ointment did work to solve the discharge issue but not redness. I did not get peace of mind there at all. I took my cat to another vet and they properly checked her out (at least a total of 10 full minutes spent with the new doctor)....turns out the eye issue could be signs of a larger problem and prescribed better medicine. If you love your pet and don't mind spending just a little more, try any other place and get better quality care. If money is tight, then this is a great option to get your bare necessities met.