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April 2023 by Ashleigh J.
WTF safeway. This is NOT the first time i've purchased food form here then go home to find it moldy.
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March 2023 by David P.
Understaffed, few non self check registers open, physically, mentally slow, old, weak employees. Not as good a selection as other Safeways. Took very long to checkout. Cashier just straight up left in the middle of helping a customer ahead of me and replaced himself with a older slower man. Didn't even count the bags he himself had used and had to ask us. Too weak to pickup 12 packs of soda and jugs of tea. Would recommend going anywhere else.
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January 2023 by Dennis T.
Great neighborhood grocery story that underpins the growing neighborhood. Very nice workers, pretty clean. Needs some updating, especially the exterior and surrounding area as there's rapid modernization of this neighborhood with new homes and a wegmans across 123.
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February 2022 by Mercedes B.
I have been living in Mclean for more than 5 years and looking for the convenience of being close to where I live to buy at this location on Anderson Road. I usually buy in this location but now I prefer to go to the giant it although it is 7 minutes farther. The reasons for not wanting to buy at the Safeway on Anderson road are several but the main one is that I can't stand the mediocre, rude and despot of the assistant manager who I think doesn't understand what kind of location he is in and the purchasing power of the people that live around. This is not his country (sorry but it is true) this location is a prime location. Mr. Priyantha is very poorly trained and also treats clients as if we owe him money. I am about to write directly to corporate because this assistant should be removed just because he has not had the right attitude of customer care and I understand that Safeway needs us and our purchases. I was thinking that the new manager at this location knows at the beginning the importance of customers but with this assistant manager, he demonstrated no knowledge at all.
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December 2021 by Bill K.
Rating of this Safeway is very accurate. Though I do my best to avoid this place, just needed soda for a get together and stopped by. It had a buy 2 get 2 free mix and match special so grabbed 4 and went to checkout. At the checkout, learned that despite the tags, mix and match only applies to soda within same coke, Pepsi, Canada Dry, etc. category. Sorry I've never known who distributes Schweppes ginger ale and AW root beer. Wouldn't give me the credit unless I changed my picks despite the misleading tags. Did so and still didn't pick the right ones so gave up - waste of 35 min.
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December 2021 by James W.
They never disappoint. Clean, nice, helpful staff shelves were loaded unlike a national chain close by
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November 2021 by Asha Caroline
Convenient location and easy to pick up items you need. However, the pharmacy recording line needs to be updated to *not* say that the pharmacists will contact your doctor or vet about refills if the pharmacist refuses to do so and then tells you, "It's an automated message." Even if a message is automated, it's created by someone and can be modified to reflect actual practice.
In addition, the male pharmacist working on November 8 needs a briefer on better customer service/ways to avoid mansplaining to female customers. We are all busy people and a little kindness goes a long way. Thank you.
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September 2021 by Yvonne S.
Even though this store is the closest to me, I will not go there anymore for either grocery or prescription. Let me count the problems over the past couple of years. 1. Wrong price on items on sale. 2. Wrong item on online order and not allowing return or exchange. 3. Bad avocados. 4 Pharmacy won't replace a couple of pills that fell into a toilet without a new prescription. And the latest: I booked online for a third Covid vaccine being over 65, filled out a detailed questionnaire, and took time to print and fill out the consent form, only to be denied the vaccine because according to CDC, they could only give to those with medical problems. They said the online system is not correct. This is the last straw, I will go to a store farther away.
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July 2021 by Valerie L.
1 for service. Had 1 small issue at the self checkout. The person assigned to that area to re set the register when I made a small mistake was condescending and rude. Just be nice for God's sake. Some people are fighting a battle that you know nothing about.
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April 2021 by Jackie Baldomero Lowry
Excellent service and very close to home
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December 2020 by Brandon B.
I like this Safeway. Yesterday was my first time going to this location and to my surprise, it's a very nice store. Everything was neat, very well organized, and easy to find. Even the store personnel were friendly. I went later in the evening, so I was quite surprised at how well stocked they were. I had no issues checking out and there was plenty of parking on the private lot. Overall, I gave the Safeway two thumbs up and I will definitely be going back in the very near future.
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October 2020 by Miriam S.
The pharmacist here during the day on 10/29 is unbelievably rude. He needs to find another occupation. Don't go here for your flu shot. You'll be ignored for 20 minutes and then treated rudely, as if they're doing you a favor.
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October 2020 by Jane S.
The pharmacist here during the day on 10/29 is unbelievably rude. He needs to find another occupation. Don't go here for your flu shot. You'll be ignored for 20 minutes and then treated rudely, as if they're doing you a favor.
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October 2020 by Christina S.
Pharmacist sucks!!!! Tung is rude and has a way of getting under customer's skin. He tends to lie and doesn't know how to answer medical questions. What a piece of work?! Please avoid him. He will give you the run around and keep you waiting.
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May 2020 by Steve R.
I wish I could do negative stats for this location. Everytime I asked for customer service its always been extremely slow and seems non important to them.i went their this morning and got a few groceries and it will be the last time I ever go there unless to use the atm or get a lottery ticket only from the machine. Everyone is extremely slow and has no sense of urgency. I see people wearing gloves but I'm positive they do not practice proper sanitizing it looks like they never change them or they wash their hands with them on. I bought a spinach and artichoke dip what it tasted like they changed the flavor to have no flavor I watch their employees just sit their or talk to each other and more worried about their breaks. I will rather drive to a different location for now on. I will only use their service for the pharmacy only