Banfield Pet Hospital
VeterinariansHours:
7225 Bell Creek Road Ste 228, Mechanicsville VA 23111 Hours
About Banfield Pet Hospital
Banfield Pet Hospital provides veterinary care with kind, caring, and competent staff who are friendly and professional. The veterinarians are patient and available to answer questions. Many clients express great trust in the team's care. The Optimum Wellness Plan is noted as being worth it. The hospital handles sensitive moments, like end-of-life care and cremation, with respect, dignity, and integrity, leading to high recommendations. However, customer service can be challenging due to perceived understaffing, sometimes resulting in wait times of 15-20 minutes for check-in or check-out. The hospital advises calling ahead to ensure services can be met.
Most Recent Reviews
August 2026
Jordan worked really hard to squeeze my dog in for a last minute appointment I appreciate him for that!
May 2026
Michelle was absolutely wonderful. She helped me with Brandi's allergy medication and had it sent to me through the mail. She was so patient and kind. Excellent customer service!
April 2026
I've never had any problem with the staff. Sometimes it takes a little longer to get through on the phone.
More Comments(106)
You May Also Like
- Mechanicsville, Virginia