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March 2025 by Dee Harris
Very friendly and customer service focused😊😊😊😊
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January 2025 by sparky Anderson
The online price for a RAM 1500 battery was much cheaper than the dealership price. In addition, I used a code to save an additional 20%. My battery was ready for pickup in just a few minutes.
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December 2024 by New Kent Boy
Very pleased with the level of customer service received today while trying to best insert a new battery into an old clock mechanism. The battery was being held in position in an unusual manner and the Sales Associate was able to make it happen easily.
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December 2024 by Nicholas Rishcoff
Customer service was fantastic. Polite and quick. Shook my hand. Was in and out of there in 15 minutes with a new car battery installed. First experience was online with ordering and setting up my battery installation appointment. The website and ordering process is extremely well designed. Good explanations throughout of what different terms mean and what different fees are for. Helpful for me since I’m not a car guy. Will definitely be thinking of these guys if I ever need batteries or bulbs again. And from what I can tell, competitively priced. Same battery elsewhere was 10-25% more. I.e. my battery was $197 all in and I saw a similar battery at my local auto store at $245ish before taxes and fees. 5 out of 5 stars.
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November 2024 by Andy K
Prompt service on a watch battery replacement. Very good value.
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November 2024 by James O'Malley
I pre-ordered a battery for my car and arrived around 5:20 PM. I asked if someone could assist me with installing my battery, as installation was advertised. I was told that they had a corporate policy that would not permit them to change any batteries prior to one hour of closing the store. My wife had to come and jump my car. Once my car was running, I immediately went to Advance Auto Parts where they installed my battery in less than 10 minutes. My first impression was a lasting impression, to never go to any Batteries Plus store.
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October 2024 by Phillip Quaziphoto
Duracell Jetski battery arrived fast and automatically supplied a huge jolt to the starter. Very powerful, perfect fit, and easy exchange.
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September 2024 by Andrew Farnsworth
Batteries Plus is not the cheapest, but they have a large stock of multiples of various items. Need four 12v batteries to replace the aging ones in your UPSes? I did, walked in, did a quick database check, and purchased all four of the batteries. I was out the door within about 5 minutes total. Staff was excellent and friendly. They even warned me of a possibly wet floor as they were on end of day clean up duty and were still cheery and nice. I'll be back when I need them again.
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August 2024 by Wb Wick
Really good customer service.
Man assisted me in finding the correct battery and then moved connections from my old battery to the new one.
Very helpful, very pleasant
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August 2024 by Cathy M. Watson
Excellent customer service
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August 2024 by Richard Underwood
Don't answer the phone but everyone standing around when you walk in. then tell you they don't have time to do a phone screen with 3 hrs left in the day. Vibe is they don't wanna work ?
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August 2024 by Kevin Slater
So far these idiots can’t follow simple instructions!!!! I am totally uncertain that they still want get it correct.
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August 2024 by Wayne Wonder
Don't waste your money!
I was given the wrong battery for the motorcycle I'm restoring. The battery was too tall for my bike. I went to exchange it for a shorter battery. The girl went into the back for 10 minutes to remove terminal screws (finger tight). When she came out she told me they only honor a 14 day return policy. WHAT!?!?! She said it's on the back of the receipt. I was under the assumption the warranty pamphlet that came with the battery would be good for at least 30 days. $140 plus tax down the drain DUE TO THEIR MISTAKE OF GIVING ME THE WRONG BATTERY!!!! Don't waste your money!!!! Go anywhere but this place. I ended up buying another battery from Napa for $30 less with a 1 year warranty. I have 2 motorcycles and 3 vehicles. BATTERIES PLUS, YOU LOST A CUSTOMER FOR LIFE!!!
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August 2024 by Crystal Marston
Best customer service experience ever!
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August 2024 by Isaiah Russell
This place was so great. Customer service was outstanding. Annie and Emily were amazing.
