-
March 2024 by Thomas Downing
Very friendly staff. Had exactly what I needed at a reasonable price. Been to this store before and will return again.
-
February 2024 by Hokie Fam
Citizens be aware of a scam this store is running. I was in search of a simple watch battery. The store clerk claimed the watch battery I needed had been banned by the federal government. Somehow the clerk claimed he could put the battery in for $13.95. I told him that his claim made no sense but he continued to insist that government regulations did not allow Batteries Plus to sell certain batteries to the public directly. I went home and ordered it on Amazon for $2.10. The only conclusion I can make is that Batteries Plus enjoys lying to customers in order to scam them out of more money.
-
January 2024 by Yolanda Scott
Customer Service Was Excellent!!! Thank You So Much!!!
-
December 2023 by Linda Krienen
The staff was friendly, helpful, knowledgeable and efficient. Problems remedied, watch batteries replaced (with a smile) and even found some practical stocking stuffers on special!
-
November 2023 by Donna Diane
Back in 2021 I purchased a new battery for my 2018 Kia Optima S at the location in Cherry Hill, NJ. This morning my battery completely failed, with hardly any warning. Emily at the store tried several times to jump my car because the battery I needed was not in stock and I had to go to a different location. We were unable to get my car to start so she asked the manager, Greg, to assist. He brought a different type of charger and my car still wouldn't start so he began to troubleshoot and realized that I was given the wrong battery. My car requires an AGM battery and I had a flooded battery. Since it still was under warranty, they called the district manager who approved replacing the expired battery with a new, more expensive battery at no cost to me. They did have the AGM battery in stock. Greg quickly installed it, my car cranked right up and I was on my way. Emily and Greg really went above and beyond, when many other companies would have pushed me out the door. There were two other employees on duty and they were also very nice. At some point all the employees came out to see how things were going and were very engaging and thanked me for coming in. It was really just an exceptional experience in every way. Thanks for being there for me!Donna
-
November 2023 by Juan Rodriguez
Good service and products.
-
October 2023 by Milton Rasberry
I can only give it 3 stars right now until I see if they will fix my issue. Went to get my cell battery replaced. Everything went good initially. Got the phone home and noticed some weird ghosting on my screen later on. Went to check my camera and that is not working now. Will set another appointment to see about getting it looked at.
-
October 2023 by David Wickstead
Bought battery online, asked to have it installed, was told it was a difficult install and there would be an additional charge of $70 . This is a scam, what an embarrassment to your company. Telling me the reason was i could lose certain settings. I cancelled the order and left. Bought a battery and installed without losing any details. I won't be back
-
October 2023 by Tommy Southern
Had phone 3 weeks each week a different excuse why it’s not fixed.
-
August 2023 by Daryl Crawford
Had what I needed. The sales rep was knowledgeable and very friendly. I highly recommend this store.
-
August 2023 by Denise Beeman Clary
The employees at this store were super nice and knowledgeable.
-
June 2023 by richie Richardt
absolutely wonderful store & employees They had what i wanted loaded it in vehicle (80 lbs) They made me very happy. I will be a returning customer.richie.
-
April 2023 by Karen Grim
Customer service staff always friendly and helpful. Good value on everyday batteries.
-
February 2023 by monzsterman
Was online looking for some deep cycle batteries. This place popped up. Had what I needed at a decent price. Called them spoke to Annie she verified they had them. Went over to pick them up. They had them waiting for me. Checked them before loading them in the car. She answered some questions I had. Super nice folks. Great to deal with.
-
February 2023 by Leslie Hott
The only place near me to replace my VW battery. Staff is very polite, professional and exceeds excellence! I would recommend this store to everyone! A dead car battery is no fun and they were efficient in getting it done!