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February 2024 by Colleen Wallace
The staff is so sweet to all 3 of my pups. Dr Mason is so good at listening to all of concerns we have with all of our pups.
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February 2024 by Tara and Lucas Mezzenga
The staff was all very friendly. They were kind to our pet and we were treated a timely manner. Also, it’s a nice bright happy facility.
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February 2024 by Nikki Gooding
We have brought our dogs to Bell Creek for years for medical care. Yesterday I quite literally ran inside for help with my limp, unresponsive, actively dying dog and they turned us away. They refused to help. We then rushed to another vet who helped her cross rainbow bridge peacefully. It was an extremely traumatizing day that was made ten times worse when we had to drive all over Mechanicsville to find someone to help our dying dog and our own vet turned us away. Unfortunately I will remember this detail of a terrible day forever.
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January 2024 by Christopher Madrid
Rachel and Dr. Mason were great.
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January 2024 by Rebekah Gilbert
The staff is amazing, especially Rachel. She has always treated me and my cat Bones with empathy, kindness, and she is extremely methodical and careful as well.
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December 2023 by Roy OConnell
The vets and all the staff are all so great to work with. Thank you for loving on our fur babies. ☺️?
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December 2023 by John Wojcik
We had to put down our Skittles on 11-21-23. The ladies at Bell Creek could not have done a better job during this time. I wish I lived closer to them. It's a terrible experience putting down a loved pet but they really showed compassion to me and my wife. Thanks, Michelle, Madison, Rachel and Heather.
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November 2023 by Tracey Mallory
I was very pleased with how pleasant, friendly and efficient they were. Our appointment was at 11:05AM; we were greeted with a warm "hello" and made Theodore feel at ease. We were in and out of the office within 15 minutes.
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November 2023 by Kahlil Pfaff (mallydobb)
Warm welcome and helpful/knowledgable staff from the receptionist to the tech to the vet (Dr Mason). Engaged well with my dog and didn't try to upsell anything. I like that this vet/clinic is part of a group (Chenault) that allows patients to visit any of the locations for care.
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October 2023 by Kristen Chapman
First visit. Received text to arrive at 1030. Arrived at 10:37 and they canceled my appointment for being late. A twenty minute drive and for nothing.
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October 2023 by Judy Corker
Being our first visit to the Belle Creek location, We were VERY impressed with Dr. Mason and Rachel. They made us and Kai feel so welcomed. Kai was comforted even more when they met her on ground level. It was heart-warming at a time we were extremely worried about her well-being.Thank you!
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October 2023 by William Rhone
Not just Dr. Mason who is incredible but her brilliant and caring staff made a very bad time in our lives a lot easier. They love animals! That is what they're about. If you love your animal, take them there.
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October 2023 by Samantha Jane Marker
They are all so wonderful. The staff and Dr. Mason went above and beyond to make my very scared senior girl feel as at ease as possible. The best vet experience we’ve had :)
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September 2023 by Amy
Love the Dr.s and vet techs. They are so friendly and always seem to remember my dogs. The front office staff is awesome also. They seem to really care and love what they do.
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August 2023 by Jean Robinson
We were able to get our dog in for an appointment very quickly. We were impressed that they gave an honest assessment of her condition and did not recommend unnecessary treatments.
