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January 2024 by Seth H
Short wait for a pump. BJ'S member card required. Price displayed on public sign is for BJ's credit card users. Price at pump is $0.15/gal. more than on the sign. Still, prices are about $0.15/gal. lower than most other area gas stations.
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January 2024 by Kathleen Conover
The gentleman that works there is so kind and helpful!!!!
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December 2023 by Dorothy Cary
Always great to! Best part low price & someone always in the box to help u if needed
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December 2023 by Imran Nasir
Cheap rates of gas for members, grocery prices are expensive.
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November 2023 by Mary Ann
Friendly clerks. Very organized lot
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October 2023 by Ron F.
I would suggest you look to one of the other Wholesale Clubs to spend your hard-earned funds. Our local Mechanicsville VA Store is fine, and the staff are very courteous and helpful although customer service ends there.Signed up for a gas promotion and did everything I was required to do, and the discount never activated. Calling customer service to resolve issues is a waste of time as no one follows thru and they don't resolve your issues much less call you back as promised. It's as if they just don't care and are going the way of some of our larger much missed retailers that opted to offer horrible service experiences.
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September 2023 by Jackie Harris
Why are the gas pumps blocked off? How long?? Sat Sept 9 2023. Found it! Scrolled further down. Construction til Sept 22. Shame. East side of Richmond doesn't have another BJ'S that the rural area can use. But thanks for the upgrade.
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September 2023 by Chris D
No gas soon.Closed for constructionSept 5- 22
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August 2023 by David Metcalf
Great price with long lines.
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August 2023 by Fox Rasta Matthews
This is one of my least favorite BJ's. They don't know at the front end if they accept gas cards at the gas station that is something the front end really needs to have a grasp on. It takes entirely too long to check out even with the self checkout lines. Sometime there is only one to two check out cashiers to check you out. And sometimes all of the self checkouts are not working. What should have been no longer than a 5-minute checkout wind up taking me almost 45 minutes to check out and the line was all the way down almost to the cereal aisle. And I would have gotten a gift card to get gas but they didn't know if it accepted it there or not so that's why I didn't use the online checkout.
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July 2023 by Vickie Shumaker
Customer service is fine, and they try to keep the prices down for their customers!
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June 2023 by Roger Durity
5 stars when BJs upgrade their pumps to use your cell phones.
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April 2023 by Tommy Sisk
I asked for the gas price, didn't see it.
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April 2023 by charles Quarles
The attendant was wonderful lady, I can't remember her name but I think she was Spanish, but she did an amazing job in helping me
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February 2023 by Diane Mason
Very convenient & price was great.