-
September 2023 by Susan S.
I went through a big ordeal with needing to have my engine replaced. I worked mainly with Brandon and Scott Bruce. Brandon was always nice enough to explain things I didn't understand, so he was quite easy to work with during this situation. Scott called me and told me I needed to take it back to Kia as they had a recall and it may be cheaper for me to take it back to the dealer. I had already paid for my engine, and I was awaiting time for them to install it when he told me about this. So I sent the car to Kia on West Broad only for them to change their mind after they told me a completely different story that changed within 2 days. I had the car sent back to Bruce's where I knew there would be a 3 month wait, which I was ok with at the time. It took them a week to get my car back to me, Scott even kept my engine safe and held my place in line. I cannot say enough good things about this establishment. Awesome company and awesome crew! Would definitely recommend!
-
July 2023 by Roger Mai
Jay's customer service was outstanding!Thank you for your help and communication. I will shop again!
-
July 2023 by alicia
You can check online, even chat with employees that are on site for the used auto parts you need. So far I’ve saved quite a bit of $$
-
July 2023 by Eva Green
Called to see if they had the part I needed. They did and was told they would call when it had been found. Paid over phone. True to their word, they called soon after. Very smooth process. Just wished they had one closer to or in Midlothian. Definitely would refer Bruce Auto Parts to anyone.
-
June 2023 by Mara Kagawa
Thank you so much for helping me getting my car back and ready! Your prices made me finally relent and fix the broken headlight that I avoided for three months!
-
June 2023 by El Billy
Quality parts and you at least get the piece of mind that the part is good with the pick and pull yourself junk yards you really have to have a good eye or the luck of the Irish for it to be guaranteed good
-
May 2023 by Steven Coe
I can’t say enough about how great this place is. They have always went above and beyond to help me and the owner and staff are the best. Will always have my business.
-
April 2023 by KAN Concepts
Jay is my go to for parts at Bruce. Always does a great job and is very knowledgeable. Highly recommend! Thanks Jay! -Alex
-
January 2023 by Meredith C
Reasonably priced. Well stocked. I go here when I'm doing work that I will be paid for. Great shop
-
January 2023 by Laura, Ivette Laureano
Very organized. Hassle free. Employees are very professional. Your in & out within 15 min. Will use them again
-
January 2023 by Nicholas Bischoff
Best place to get your parts on great prices friendly service
-
December 2022 by D Rich
Great place I appreciate the good customer service!
-
August 2022 by William C. Lewis Jr
This a great place to get parts every time I called for a part they always have what I'm looking for they have great customer service I've purchased 4 different parts and they always seem to have the parts at a reasonable prices I tell everyone about Bruce's Auto Parts.Thanks,William.
-
July 2022 by StikksandDrums
Nice place to go for what you need, just tell Sherrie smile a little more. The cashier lady was nice though with a beautiful smile.
-
July 2022 by michael jones
Great place to get used parts you don't even take them off same prices for a junkyard where you have to take them off