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May 2023 by Cynthia Canty
They took good care of my car, same day service at a reasonable price got the dent right out looks like new...thanks guys!Service: Body & Trim
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April 2023 by Johnson & Spencer Cleaning Solutions
This is the most unprofessional place I have ever taken a car too. I will NEVER bring any of my vehicles back and I will NEVER recommend this place. The owner is arrogant, rude and unprofessional. Upon picking my car up a half a tank of gas was gone, it was not at the location I dropped it off, trash was in the vehicle and there was dust all inside my vehicle even though they were only working on the outside. The owner was not cooperative with my insurance and was very rude to them. No one answers the phone when you are trying to get an update about your vehicle. 0/10 DO NOT RECOMMEND. THIS PLACE NEEDS TO BE SHUT DOWN AND THE OWNER NEEDS TO TAKE A CLASS ON CUSTOMER SERVICE.Services: Body & Trim
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April 2023 by Alicja Galecka
These guys do it all! Had a serious frame repair needed on a 4Runner and not only did they agree with no hesitation, they got me in and out of the shop in no time and at a fraction of the cost other shops estimated me!!! Super sweet guys, extremely responsive and very trustworthy! I’m glad I found a shop so close to my home, I had no hesitation about being in the right hands!
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March 2022 by Steve Cline
After taking my truck here to have the frame welded and undercoated, they turned my steering wheel upside down. When I went back to talk to Steve he said he never worked on my vehicle and that he could fix it for more money, I have the receipt and would never advise anyone to take their vehicle to them.Services: Painting
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August 2021 by Zakariah Capehart
They got my car fixed even better then I expected with the body work I couldn't have been happier with how the car looked after they put my car back together.
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August 2021 by Kathleen St Helen
They took care of me and my car. I was trying to avoid going to a dealership to get my fender replaced and some more cosmetic repairs because they’re always overpriced and find unnecessary things to charge you for, so I did some searching for a small business car shop and found Capital City Collision and spoke with Steve, the owner. My repair was a little behind because one of the parts he got sent did not meet his standards, so he ordered me a brand new one from the dealership. I didn’t mind waiting an extra day or two if it meant I was getting quality work done from someone who takes pride in what they do. It looks great!Service: Body & Trim
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August 2021 by Giselle
Sunday I went to Capital City Collision stressed out because my front bumper fell off my 2017 Honda Accord. Right away Steve and Wingo stopped what they were doing and immediately repaired my car. I couldn’t believe how fast and well done of a job they did. They are so nice and funny and just down to earth people and do amazing car work. THANK YOU GUYS YOU ARE THE BEST !!!!!Definitely will return and recommend friends and family AND very good price !Service: Body & Trim
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June 2021 by Brad Robins
Life savers! I have taken multiple vehicles here and they have brought them back to life, always at a surprisingly low price. I would not take my car anywhere else for body work!
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April 2021 by Seth H
Had a frame refurbish done here. Difficult to confirm the welding. They did a decent job as far as I can tell. Before and during pictures would have been helpful. Price was accurate to what they quoted, but wasn't cheap, felt like it was high, given that certain spots revealed the primer hadn't even been fully coated over, there was paint on one of the tires, and it didn't look like the frame had been welded I was expecting a more thorough refurb. They had the car for a week and finished when they said they would. Tow chain rings on back needed welded, and while not specifically mentioned in initial quote, it would have been a nice touch and a feather in their cap to take the 10min to go the extra mile to weld them and in making it feel like a job well done. Would have rated higher if they had provided clearer proof of what was actually done, and gone the extra mile. I'd give 3.5 stars if I could.
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December 2020 by Jim Lockhart
My truck had rusty frame rails in the front. I called them on a Monday, drove by on Tuesday for them to look it over and got an estimate. They explained exactly what they would do to fix the rust and the estimate was very reasonable. It happened that could start on it the next day and promised it on Friday. I picked up my truck on Friday afternoon as promised, for the amount they quoted and the repair looked amazing. They cut out all the rust back to good metal, prepped the area to prevent future rust, welded in new material and finished it in a way that it never looked repaired. I highly recommend them and plan on having them do other work for me.
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December 2020 by Holly Buono
A deer hit my husbands truck so we took it to capital city collision to repair. The owner was super responsive and all was good. A couple days after we took our truck in, geico came out to do the estimate and provided to Steve. However, a couple days after that Steve had some complaints with the estimate so geico came back out to add a supplemental estimate. During that time Steve wouldn’t work on the car until the supplemental estimate was provided. Geico said they have never run into this issue before as Steve had more than enough to start working on the truck. Nonetheless two weeks after he had out truck I asked for an ETA on when the truck would be ready. He said he would check to see when the parts were coming in. About 30 minutes later I receive a call from geico saying Steve called him and refuses to work on the truck and be rushed as it is too big of a job for him. Mind you, he never had the professionalism to call me and say this. So now we were stuck starting all over after paying for a rental for 2 weeks. This was beyond unprofessional and I highly would NOT recommend taking your car for repairs to Capital City Collision unless it is a small fix.
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October 2020 by Scott Nobles
Brought my daughters car in this morning for bumper repair and paint. I was picking it up before 5p.m. and driving it home. The work was done well and in a timely manner. I'd definitely recomend this shop to anyone needing body and paint work.
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October 2020 by ali schmidt
Found these guy's by a wing and a prayer, and what a blessing they all were!! I grew up outside of Atlanta, in the country and the best thing about that, was everybody knew where to go for different services. You always knew you would be treated well.. Since being in Richmond for the past 20 years I had not been able to recapture the quality and trust that you need with a great auto mechanic and body shop. However, that is no longer the case ! .The guys at Capital City Collision are extremely knowledgable, professional and their work can't be matched.Steve the owner, Sam, Mark, and Tim went above and beyond to make my car look brand new and make me feel at home . I highly recommend going to see them, if there is a way they can help they will. From the smallest job to what seems impossible, do not give up on your car until you see these guys . Thank y'all so much, I couldn't be happier and will definitely be back!!
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October 2020 by Shafruit xo
Found these guy's by a wing and a prayer, and what a blessing they all were!! I grew up outside of Atlanta, in the country and the best thing about that, was everybody knew where to go for different services. You always knew you would be treated well.. Since being in Richmond for the past 20 years I had not been able to recapture the quality and trust that you need with a great auto mechanic and body shop. However, that is no longer the case ! .The guys at Capital City Collision are extremely knowledgable, professional and their work can't be matched.Steve the owner, Sam, Mark, and Tim went above and beyond to make my car look brand new and make me feel at home . I highly recommend going to see them, if there is a way they can help they will. From the smallest job to what seems impossible, do not give up on your car until you see these guys . Thank y'all so much, I couldn't be happier and will definitely be back!!Service: Body & Trim
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September 2020 by Trevor N
I had a minor accident recently where someone backed into my older model sedan and caused some body damage. Steve and his team were great to work with. Steve responded to texts promptly. The work was done quickly and efficiently and when they were done, you couldn't tell there was ever any damage. Everything was smooth and despite being a older model, the color matching looked great. I highly recommend Capital City Collision and Frame.