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April 2022 by Denise A
The staff is lovely but in the 4 times in the last six months when I've gone within an hour of closing, the store is closed. No sign on the door, no notification.
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April 2022 by Blackonyx Banks
My wife love it...✨
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March 2022 by Ms Tillery
The lady who work there is extremely pleasant and very helpful
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March 2022 by Mary
The woman who helped men 2/22/22 @5:30pm was wonderful to me. Even called other stores for an extra product I needed. Thank you!!
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March 2022 by Proud Mom
Clean store and friendly staff.
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January 2022 by Sommer
The mechanicsville location is never open. The past 3 times I’ve come to this location (which is the closest to my salon) there is nobody in sight and the doors are locked. The last time I was here I showed up in the middle of the day at 1pm on my break, doors locked and the girl working walked up out of nowhere and told me sorry I’m taking lunch and walked inside and locked the door behind her for 30 minutes after I had ALREADY stood there 15 minutes. Today I went at 9:00am and the doors were locked and lights off. No notes on the door stating the reasoning. It’s extremely unprofessional and inconvenient.
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January 2022 by Jay Horstman
Girlfriend went up TWICE for an interview and was stood up TWICE. Once by the District manager and the 2nd time by the store manager, employees only work here for the discount. Not worth your time.
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December 2021 by SheBOSS Hair Collection
In the past, I loved shopping at CosmoProf. I could always depend on them to have what I needed for African American hair. However, over the years they’ve seemed to offer less and less products for African Americans. They have a store full of products but have a very small section with African American products. Also, that small section is always empty. I can barely find any Mizani or Avalon products and have to go to multiple stores to piece together what I need. It’s a shame that there is little inclusiveness.
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December 2020 by Michelle Sheetz
For professionals it is a great place to shop. Staff is very friendly and very helpful.
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August 2020 by Wallace Bryant
Every time I go there they don't have what I want and it's usually an item that they keep in stock but they don't have it
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July 2020 by Tracie' Steele
Very friendly and helpful staff
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June 2020 by Christine Simmons
Wonderful place! Always clean and the employees always provide the best customer service!!!
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January 2020 by Moody kitchen
If I could give less than one star I would! The customer service here is flat out terrible! Something that most of y’all are probably not aware of is that if you go 12 miles to their other store a lot of their color is cheaper to buy at that one then the Mechanicsville location. They do this because of their competitor over there less than a mile away so because there is no competitor in Mechanicsville people are automatically charge higher prices at the Cosmo Prof location. They typically are out of quite a bit of stuff and in general just have very poor attitudes pretty consistently. If you want to save money I would suggest that you go to their competitor on broad or go to their parent location where are their prices are cheaper! In their same company!
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December 2019 by Scott Lee
Great place and very friendly staff!
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June 2019 by ddan8862
Nice staff great selection.
