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February 2024 by Rachel Stewart
they really have the nerve to charge $7.99 for a used 3oz candle with no wick ? ridiculous prices. they have broken plates priced at 3.99 and dollar tree decor for $4.99 with the original price tag that says dollar tree on it still. Goodwill doesn't want to help the needy or the homeless, if you want a real thrift store that actually cares and isn't cooperation go to Reginesis Thrift
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September 2023 by Jennifer
Selection is good. They are always very slow to ring up customers and often have a line of over 10 or more customers
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August 2023 by Dalton Hayes
The workers are super respectful and nice but everything there is overpriced. Go to Walmart for a dollar more and get it new and nice. and explain to me. How does Walmart beat Goodwill’s price? thank God for friendly workers without them. This location is just another overpriced goodwill sad to say
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August 2023 by Shandi Huerena
It's kept clean enough, but honestly I feel like this location is really expensive for what is supposed to be a thrift store. Staff is nice however, so that is always a bonus.
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June 2023 by Mickey Dee
It used to be fun to go, look and find some treasures. Now,They raised all their prices to where you can probably get it cheaper at walmart or online. When they have a color of the week which you get the item half off, on Sundays when they are closed, they pull the majority of that color off the shelves so it is limited amount of items for that color. Plus, when you are checking out, make sure you pay attention, (if you are lucky enough to find the color of the week) they will ring you up at full price. Had that happened too many times. It's all about the buck with them. In the past, you could find great things for great prices. Now, if it's somewhat valuable, they list it online on ebay/amazon.
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May 2023 by Billy Dorn
Goodwill please train your associates to put the green, blue, yellow or orange tags some where else on the clothing so it doesn’t put holes in it. Put it on the tags so it doesn’t ruin the shirts. Greatly appreciated.
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January 2023 by Emily Pray
Amazing store !!! Love that everything is color coded !!! Can be in and out in mins !! Nice and clean and the cashiers are friendly.
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July 2022 by E
I have consistently had a bad experience at this store. People stocking the shevles, rude. People at cash register, extremely rude. Management doesn’t seem concerned. I’ve personally seen people complain at this store, talk to managers and then the employee be consoled….after being rude. I’m curious what rounding up to help with job opportunities is for. No one here seems like they’re prepared for anything other than working here for the rest of their lives since the bar is set to the bare minimum. Not worth the prices, which honestly are pretty laughable now too.
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June 2022 by jaqueline watson
they have nice things , cloths, home decoration for the garden as well. this place is behind the DQ in Mechanicsville
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June 2022 by Clinton Watson
I go into Goodwill's to check for new items. Usually I give them something that I don't want anymore.
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April 2022 by JoAnn Finneyfrock
Place clean but prices WAY WAY TO HIGH .what happen . I won't go back
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March 2022 by Dianne Paddeu
Really good store. Kept clean and neat and friendly people
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March 2022 by Kendall C.
This is so far my favorite Goodwill in the Richmond area. It is so big and I especially love the home goods area because it has so many aisles. I have been able to find a lot of great things here including some nice organization bins for my home, different decor items, and a really nice coat. I'm confused why their overall rating is so bad because it always seems like the place to be when I go there. Always a lot of cars in the parking lot and people even wait to get in before it opens.
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January 2022 by Seth H
Very well organized, neat, and clean. Decent prices I guess. I often think second hand store prices are too high, but I think they do a decent job of pricing things fairly.
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January 2022 by Lo Hair&More
Fun fun fun. The treasures were everywhere. Staff was very friendly & helpful. Store was clean& organized. Restroom clean& well stocked.
