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October 2023 by Douglas Richardson
Been going here for years. Great people!
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September 2023 by Tony D
Down-to-earth establishments with reasonable prices.
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September 2023 by Samantha Boehmer
I called Seredni and asked to speak with the mechanic that worked on my car (Owner- Mark Seredni). They stated he wasn’t at that location at the time. When I showed up to Seredni 20 minutes later he was there in the lobby yelling at an employee. I asked if I could speak with him to discuss my car he had just worked on last week. We got into a screaming match in the middle of the shop. I asked him to call my mechanic friend to explain what is wrong with the car. When he got off the phone he asked me “are you sure he works on cars?” in the most condescending way. He refused to give me a refund on my tire alignment that he couldn’t complete, because I had left a negative review from our first encounter. As I was leaving he told me to “take it up with the Better Business Bureau”. Overall, the owner took my money, refused to fix the car, and I still have a car that shakes all over the place. I absolutely will never go there again and would never recommend them.
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September 2023 by Matt Robbins
This place straight up sucks. Took car to get aligned, during alignment they claim something is bent in front end but nobody knows exactly what besides mechanic. I have now been playing phone tag with them for a week trying to get ahold of the mechanic(CEO). But he jumps from store to store and getting ahold of him is like finding a needle in a haystack surprisingly. Thanks for the great customer service!!
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August 2023 by nora hansen
Good service
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August 2023 by Huy Nguyen
Horrendous service and very racism . I brung my car there to get oil change and they messed up the whole cover of transmission at the bottom. The piece of metal to secure the cover was loose and hit the ground also pound back to the transmission making noise like someone hit the car with hammer. I had called the place to told them the problem right after I heard the noise on highway 295. The guys at front desk told me he had someone to take a looked at the car so even though the car making noise on 295 but I still have to run back to the shop ( 10 minutes running with the emergency light on and that freaking noise) was really freak me out. When I backed at the shop and all I got was not “ their false” because they didn’t touch the cover of the transmission but somehow the cover was loose and that secure metal fail on the ground. All they said was not their responsibility to get me a new cover for the transmission so who’ falls in this case? My BMW was running normal until it’s got service at Seredni Tire & Auto center. The shops was not taking any responsibility for that so I left them 1 ⭐️ and still continued to report them to BBB or any consumer protection for this poor performance of the shop to solve the problem they did. So so disappointed at this point so I will file a complaint after the review. I also have the video I also recorded when I heard the noise on the highways and hopefully that would help me fight in this case.P/s : the oil was leaking I saw the transmission Oil drop on the ground and they said that only air conditioning water when they lift the car up to see the problem. At this point I’m speechless with the answers of the mechanics who working there.
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July 2023 by A Patron In Hanover V.
This was a good place years ago, NOT ANYMORE. My family and I were always very confident and put our faith in them. I do NOT trust them anymore, no longer will go there. It is so sad that they were so good and have gone down to so bad, with such a drastic contrast of service from then to now and the amount of money we spent is beyond words, all for nothing, Still paying the high credit card bill and with interest for car that did not last even a week after the so called repair. I am through.
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June 2023 by Mike Jackson
Went in to buy an Interstate battery and took my old interstate battery in. Asked the guy at the counter to look up and see if it had any warranty left. He immediately said it doesn’t . Again I asked could you look it up and he responded “ take it back to wherever you bought it! He also yell at me to not set in on the pad on the counter. With much effort he look up to see if he had the battery I needed and he did not. I was going to ask if he could order one but I was tired of being treated so rudely . I left and purchase a battery elsewhere.
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June 2023 by Christie Allen
Got an inspection, was rejected for seats & airbag light. I asked why seats they couldn't tell me. Claimed it wasn't in computer it was on rejection sticker & paperwork.
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April 2023 by diggerman
Always have taken my business there! Super mechanics!
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March 2023 by Patrick Bedall
Had a Cylinder 2 misfire in a 2018 Chevy Tahoe. Took it to Seredni and Wayne took care of me. It took a few days and several dives deep onto the engine, but he stuck with it and discovered a bad lifter. He also fixed a belt noise. I am very particular about my Tahoe and Wayne was great. He is my go to guy from now on.
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February 2023 by sue lessig
I took my truck in for the headlights to be aligned, and apparently there was an issue with the headlight assembly itself. Instead of calling me to let me know there was a problem, they took it upon themselves to pull the assembly and do work on my truck without my authorization. When I called the shop back and explained my frustration and ask for a refund, I was told the owner would only refund $50. That's a slap in the face.My strong advise is to make sure you get a phone call with price and labor for repairs, before any work is done!
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December 2022 by Lynnette Jackson
If I could give them zero stars I would. We had our tires rotated. After we left, we remembered we had purchased the tires there so the rotation should have been free. When my husband returned to get a refund, the guy behind the counter said it was my husbands mistake—not his. He talked to him like he was stupid and multiple times said it was his mistake and not his. He said “you shouldn’t have screwed up” and went on and on. Terrible customer service bordering on being verbally abusive. He would not refund the cost. We drove all the way to the Broad Street location where they gave us our refund. No big deal there at all. They were not surprised to hear how we were treated at the Mechanicsville location. Will never return.
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October 2022 by Zachery Gonzalez
Would super recommend this shop! I want to especially thank Adam for doing an amazing job.
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September 2022 by Gabrielle Kirby
They got me right in on a Saturday morning for state inspection. Great customer service.
