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March 2024 by Jewel Christiana
If I could give a 0 star, I would. I went in for a shag haircut, and the lady said that it was impossible since my hair was down my back and she would have to cut it short and then told her co worker that I didn’t know what I want and/or understand what I was talking about (which I knew what I was asking for because Ive had a shag look before) Then I asked for a wolf cut with curtain bangs, and showed them a photo of what I wanted (which the lady in the photo had long hair) they started to cut my hair, one lady just cut off 4 inches, then the other lady started to do my hair, (also while I was in the chair, the lady who started the cut kept leaving and doing other things). The other lady who actually did the cut, didn’t know what she was doing. She cut my hair super short, shorter than I want. My hair is super uneven and choppy and she didn’t even do my bangs properly. After I got home, I realized how bad it was and was so upset. I will NEVER BE GOING BACK TO ANY GREAT CLIPS EVER AGAIN!!!
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December 2023 by Walter Starbuck
Just came here on Christmas Eve. I'm new to Mechanicsville and I'm not fancy, I've only been to the Hair Cuttery in town. Today the Hair Cuttery was booked with grandmas getting haircuts, so I found Great Clips via a Google search. I called to see if they had availability and they are really pleasant on the phone. When we went down the staff was really warm and inviting. My friend needing the haircut doesn't speak English, and the staff was wonderful in working with us and making the whole process super easy. We'll all definitely be coming back.
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December 2023 by Amber Joyce
It’s been a really hard year, couple years. The last couple weeks have been bad for me and I’ve neglected washing my hair, letting it matt. I went in and asked for a trim I didn’t know wash was separate but we got there and my stylist Terri was so kind and patient with me brushing it out, scrubbing my head and even giving me a tea tree oil treatment as she saw the damage to my head from my neglect. I knew I wanted to bless someone (whoever it was) monetarily for the hefty job I was laying before them before I even stepped in the door but the blessing that she gave me was priceless as she spoke her love and wisdom- praying over MY heart as she could see that I was struggling. I walked away with so much more than a clean scalp and a fresh trim. We need so many more Terri’s in this world especially in the realm of Customer Service these days. Thank you Lord for putting her in my path today.
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November 2023 by Bobby Reynolds
I took both of my boys here a couple of weeks ago and they both received horrible haircuts. I was told one of them was very good with cutting curly hair but he was not. We will never go back to this location. We felt hurried and got a very bad service.
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November 2023 by C&K S
Great experience
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September 2023 by James Mancuso
I told manager I had a coupon. She never told me it was not for the Richmond area when I asked. Then she laughed about it. Very unprofessional I feel. Will never go there again! If I could give no stars I would.
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September 2023 by Hanni
I love this Great Clips. The entire Staff is friendly and great. They do a great job every time. Highly recommend.
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August 2023 by Taylor Hayden
Checked in for an appointment over an hour prior to arriving (estimated wait was 36 mins when I checked in on the app) got to the GC, and wait time was still 39 mins. I waited 20 mins. During which time, the hair dresser made fun of an incoming client’s son’s hair “oh, I see you’ve been cutting your own hair.” To which the client was offended and said, “ No, we actually just got it cut.” Then she called an elderly gentleman to come sit down, and she left to go to the bathroom. The gentleman got up but walked with a cane, and didn’t know where she wanted him to sit, so he returned to his seat. When she came back she announced him name again loudly, and pointed at a chair in disappointment that he wasn’t there.I’m sure it is hard to find good help these days, it just made me walk out when I saw the way customers were treated. I will not be back to this location.
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July 2023 by El Johnson
Great service and competitive prices! Comfy, safe environment.
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June 2023 by Savannah Drew
Vanessa was amazing loved my wash and haircut! She took good care. Thanks so much ❤️
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June 2023 by Hyp3 Spurr
Do not come here or sport clips they are bad haircut people and cut your head in the back and are mean. Go to a real barber, they treat you good and give you a better hair cut
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May 2023 by Pamela Doutrich
Great check in experience. My haircut is wonderful and as high quality as I would have received from other salons. I had a wonderful experience.Service: Haircut
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December 2022 by Ruth Bane
Jeri is totally awesome. I also wanted something for my hair that keeps it in place, but not stiff, like hairspray. Another stylist and Jeri talked, came up with a solution, and I love it!Service: Bang trim
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December 2022 by Joshua Fisher
They are a budget hair salon with high turnover. Have never walked away hating my hair, but have only loved it once or twice.
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December 2022 by Kyle Norwood
Love doing online check in as makes it easy to walk in and sit down to have my hair cut.Services: Haircut
