-
July 2023 by Raymond Taylor Jr
Yvonne is Awesome very professional, knowledgeable and helpful with a great personality. Thank you, Public Storage for Yvonne being on your staff at the Rutland location!
-
July 2023 by Patricia M Hohensee
Very clean, professional place. I’ve been with them 3 years. I feel safe accessing my belongings anytime.
-
June 2023 by Tomesha Thompson
Yvonne was amazing. She was extremely helpful and made me feel safe and comfortable renting at this location. Plus she greeted us quickly. Very clean, very nice, I recommend!!!
-
June 2023 by Dawn Walker
Don’t expect your quoted rate to be honored more than a few months. If you are storing anything here, make sure it’s something you can easily move when you get an unexpected 40% rate increase a few months in. The front desk attendant was apologetic but informed me that this is their business model. You think you’re signing on for one price but they randomly increase it (significantly!) after a few months. It’s not like this place is full, either. They just assume the inconvenience of moving out weighs the 50$ increase for most people. Personally, I dislike businesses that I can’t trust to honor their own pricing, will be taking my money elsewhere.
-
June 2023 by David DeCasseres
Yvonne knows the business well and is personable.The storage facility is clean and well designed.The pick up door and outside receiving area make it easy to pick up and drop off storage items.
-
June 2023 by Lauren S
The place is clean but the way they increase rent is terrible. This place gives you a deal to get in, hopes you set up the auto-pay, and never notice the rent increases. I rented a unit for $75/mo but they ended up jacking it up to $140/mo within 18 months! The worst part was the way they communicated the rent increase - a small postcard made from cheap paper that looks just like junk mail.
-
June 2023 by Shaq Dezi
Customer service by Yvonne was quick, helpful, and she was very considerate of our needs. Facilities are clean and up to date. Recommend
-
June 2023 by Richard Jackson
This is a very clean and secure facility. The customer service I received from Yvonne was impeccable. I would recommend this facility to anyone needing their storage needs met.
-
June 2023 by Anna Allgeyer
Yvonne at public storage was an angel! She helped me so much with my move, and made the whole process easy as could be. Thank you!!
-
April 2023 by Bryan Hudson
Pricing has been a mess since the Public Storage chain bought out the original company. Prices are keep up at ridiculous rates, at a personal storage center business, and one employee has told me all for inflation. Such BS! This company is just as shady as a landlord raising rental costs on homes/apartments because there are no legal restrictions to stop them. If you don't have a unit here I would look elsewhere. I put a few stars here because most staff, including management, show empathy, which is something that many no longer have.
-
April 2023 by Trey Grow
Nalease was amazing! Such a positive attitude and great customer service!!!
-
March 2023 by Hope Halsey
José helped me find a unit that was the perfect size for me and my boyfriend's stuff. The units are very clean and easy to get to. They also have carts that make taking things to the unit much much smoother. Only downside is that you can't access the units after 9pm.
-
March 2023 by Tahumatu2010
Nalease was very very helpful, kind and patient. She had truly great customer service. And helped me with all my moving needs. Give a good raise to her!!
-
March 2023 by Elizabeth Baker
Clean and easily accessible location. Hailey was extremely helpful in showing me around and extremely courteous while answering all my questions.
-
March 2023 by Rachel Dillon
Nalease made our move in very easy, highly recommended.
