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“Found what I wanted, but several other stores didn't have what I wanted. I explained that to the staff and he explained the situation. Great job !!!! The staff are very friendly ?”
“The staff is always very personable, and great for team building events. Decent drinks on hand. Make sure to try and get a digital board! The tic tac toe was a lot of fun!”
“Very much enjoyed our visit to Second Bottle this weekend. The shop owner, Erin, was so helpful and friendly-we left with two fabulous bottles of wine she’d recommended AND a perfect fresh bouquet! Definitely not to miss…we’ll return on our next visit!”
“It’s fine. You have to know exactly what you want because you have to order with a clerk who stands behind bulletproof glass. It’s a liquor store, I assure you, I know what I want. If they didn’t need the glass, they probably wouldn’t have it. It’s not an unsafe neighborhood by any means, especially when you have bulletproof glass.”
“Every time I go into the bike shop I get great service and advice. Braden and his team are top notch. The bike shop is awesome and you can always double up on something for the kitchen. Wine selection is also awesome. The guys are also very community minded.”
“Great shop and the owner is knowledgeable. Owner gives honest opinion of beverages and you can even sample some before buying the whole bottle. There is a large selection so im sure people can find what they are looking for. We will definently be back to restock.”
“When you place a phone call to a Store you don't always get a great answer, but the lady that helped me find a specific brand of eggnog and confirmed over the phone at this ABC store proved me wrong. They had a great selection, the store was very organized and they even made some good suggestions which I took when I was in the store. Great positive attitudes!”
“If y'all are wondering where to find great drinks, knowledgeable staff and excellent customer service, look no further. This is the spot. They will hook you up everytime. Check them out.”
“This is the best ABC store I have been to. Abundant inventory. Shelves are always stocked. Store is Clean. Good customer service. It is one of the bigger locations. Great layout, displays and set up. They carry certain particular alcohol that other locations do not. They have new stuff and special edition bottles, anything from casual drinking to special occasion celebrations.”
“Incredible service!! I live in Atlanta and wanted to find a bottle of wine that was requested by one of my clients in the area. I could not find this specific bottle anywhere in the area so Barrel Thief was kind enough to place a special order for me and then delivered it to my client the next day. I would have been lost without them. I cant thank them enough for their help and kindness! It's hard to find great service like this!”
“A great small business to buy from. It's always easy to find what I need. They even have several NA beers to choose from. The staff is friendly and always helpful.”
“thank god they carded me! sometimes u go to a liquor store looking pretty bad and u dont get carded cuz either ur anguish has aged u or they think u must just really need it. not here! these ladies know their stuff!”
“This store was Ok. I really didn't know the name of the liquor and tequila I was looking for
A very nice salesman tried to help me. However, I figured it out.”
“Such a cute and—might I say convenient—store! The owner is so friendly and helpful, the store is super clean, and it has almost anything you’d need in a hurry! including cleaning supplies, a surprising variety of candy, and even pet food.I’ll be coming here all the time :)”
“This location is very clean, well lit and the customer service was awesome! Clerk very helpful and great spirit suggestions. I tried a local vodka that I had at a lovely restaurant. It's smooth!”
“Some good stuff outta this place it's better than it used to be when we had the pandemic couldn't even go in and friendly customer service being under the influence and all.”
“Amazing place, arrived at 0440, recieving don't arrive until 0500, not a problem...fork lift guys got me backed into a dock, as soon as the guy arrived they started. 30 minutes later, I'm driving out with my bills...great guys.”
“Store has moved and new space is larger, brighter, cleaner - but as with all of Shockoe Bottom, finding parking can be a trick (locals probably walk and bike ride). Staff pleasant.”
“I live so close to the abc on Main Street richmond but , i stay loyal to this store for one main reason,they are efficient and so friendly ?i just picked up my order tonight and i felt like I didn’t want to leave ,chatting was so nice with them ,thank you staff keep it up ? in 10 plus years you are my number #1 store ?i will give you 10********* if i could !!! From CHICANO’S COCINA WE SAY THANK YOU ?”
“Immediately as we walked in Al asked if there was anything he could help us with. He made it such a great experience & my boyfriend & I really appreciated it. Definitely deserves a raise. I can’t imagine what alcohol store workers have to deal with lol”
“The fellas there are an awesome duo they give great conversation and the absolute best customer experience fellas I hope great things for you it's 6:11 pm on Staples Mills and y'all made my terrible night a lot better. Your personality could save lives daily”
“Everyone that works there is very nice and seem happy to see all of their customers. They are very helpful and efficient at checking customers out. This is my favorite abc store in the Richmond area because no matter how many customers are checking out at once, I've never had to stand in line long at all. Other stores are much slower”
“This staff is awesome. Very courteous and knowledgeable of their products. I'm in there frequently ???. If you don't mind not being able to be hands on with the spirits...then this is the place for you. But it is in Churchill so they have to do what they have to do, by bringing the item to you. Great store and staff?❤️”
“Came in today around noon to get gas, paid inside but accidentally chose wrong grade of gas so I had to hang up. Decided to pay outside but the gentleman running the cash register came outside to check on me anyways, really appreciated that service, you don’t get that most places nowadays.”
“When all else fails you can find it at Sav a Lot!!Meats vegetables breads, you name it. Sav a Lot has their own brand of Hawaiian Bread that is out of this world and if you’re reading this post take my word. If you’re having dinner and place the dinner rolls on a platter you wouldn’t know the difference between the other brand and Sav a Lot. They taste the same ☺️ Anyway I love Sav a Lot!!!”
“its hard to find...best way exit 78 from i95 south ..end of ramp make a right and first left on robin hood rd..then make a right on hermitage rd then left on sherwood ave ..u will find the entrance midle of the block..but park on the street and check in at the gard.......note ::: route from i 95 north one review before me..good luck”
“I did a delivery here before they get you in and out depending on how many trucks are already there before you and of course be sure to slide you tandems to the rear before backing into a dock.”
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“Excellent knowledge and service. I asked them to help select a bourbon as a gift for my brother. Phillip asked a few questions and directed me to the perfect one. My brother was ecstatic with the selection. Thanks Phillip, you are 5 star all the way!!”