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March 2024 by rita
I saw Ting for my first massage and she was awesome and attentive, made sure the pressure was what i was looking for for my first ever massage. i saw August next, he was awesome too! i went back to Ting and last night was fantastic, i eagerly look forward to my next visit with her next month. the front desk staff is helpful and kind, too. i’m def along for the ride and look forward to my monthly massages with the membership, i’m glad i went for it.
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February 2024 by Jessica Johnson
Always a pleasure going there
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January 2024 by Torski Dobson-Arnold
Great massage by a great fitness coach.
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January 2024 by Angee Phipps
August is AWESOME ??
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December 2023 by Christie Nicole
I had an AMAZING experience at this Massage Envy! The people at the front desk (Eileen and someone else whose name I didn’t catch) were sooo friendly, helpful, and funny! I got my massage with Kelly and it was everything I needed and then some. She was so pleasant and made sure I was comfortable with the pressure and everything throughout my massage. I walked out feelin like a million bucks. The massage bed was even heated which was super relaxing. 10/10 on the entire experience, will definitely be back! :)
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December 2023 by Jeremy Deaton
Good services
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August 2023 by Katlyn Smith
Customer service is always amazing. I had never gotten a massage before so it took me a few massages to find the right person for what I was looking for. I didn’t know what the levels of pressure truly meant when it came to a massage and once I did, I found the perfect person. The team is always friendly and welcoming when you go in.
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August 2023 by Renay Barnes
I just want to start by saying I have tried several times to respond to the review for Savanah with Bell Creek location about how awesome she was, I forgot to post, ? so this is the message that I was trying to tell. I started saying that Savanah was awesome. That what had happened with a fun day scheduled for me and my granddaughter Jada would lead to a special event that neither one of us had expected. After the kind reception from the front desk, and then what followed was an experience that have me coming back for more. Not knowing what I was installed for, Savanah made my first spa massage experience one that I will never forget. I had made a decision to do a aromatherapy with lavender and that was a great choice, because when Savanah began with the neck message that was it, and I then just relaxed and let do her thing. 90 minutes session but not enough time. So relaxed after the session ended. Savanah had magical hands Finished by saying Savanah is awesome!!!Renay Barnes
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August 2023 by Rose Joyner
Today I had the best service with Travis. The massage was amazing. So talented. Best massage I have ever had .
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August 2023 by Felicia W
I did a full body 60 min, rapid tension and foot scrub with Crystal. It was absolutely amazing. I was so relaxed when I left.
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May 2023 by Leslie Kromar
I was so disappointed with the facial I received at the Mechanicsville Massage Envy. After having a bad experience with a massage there a couple of years ago I was reluctant to book an appointment but my daughter, who is in college, bought me a gift card for Christmas and after reading the reviews I decided to give them another chance. I booked a massage for 3:00 on Sunday, I arrive almost 20 minutes prior to my appointment as they requested. Front desk did an excellent job of checking me in and walking me through the needed paperwork and that is pretty much where the positive experience ended. I was taken back to the room by the lady who would be performing my facial. By the time she asked me questions, tried to sell me additional services and came back into the room 15 minutes had passed. It's now 3:15 and I am looking forward to 50 minutes of relaxation. I don't know how to judge the thoroughness of the facial. I will say my skin felt softer than when I went in. However, when she left the room, I looked up at the clock and it 3:50. I was confused as to why I paid $125+tip for a 35-minute facial. The booking states the facial is for 50 minutes. Instead of addressing the issue right then, because I was not happy, and I wanted to talk to a manager when I was calmer, I chose to call the store on Monday morning. The phone was answered by someone by the name of Brett. I asked to speak with a manager and was told he could help me; I assume he is the manager? When I explained to him what had happened his only resolution was to give me a discount on another service. After explaining to him that I was not interested in coming back and requested a partial refund he said he would have to talk to someone and call me back. Well, its Wednesday and I have not heard back from Brett. Needless to say, I will not be going back to this Massage Envy and will stick to Hand and Stone Massage.
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March 2023 by Zack Adorno
Lisa and Bryan gave me and my fiance massages and they were awesome! The young lady at the front desk was also very informative. Thank you all!
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December 2022 by Danielle S
Perfect amount of pressure. Holly really listened to what I asked for and implemented what I needed. I’ve had massages all over the world and this was one of the best. I got a membership immediately afterwards. Highly recommend.
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December 2022 by Sofia Welch
I’ve enjoyed my massages with Katie, Ebony and Liz!Great customer service, friendly and great energy! Let’s not forget the great massages!!Absolutely no complaints here!!
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December 2022 by Lisa Smith
Excellent massage. Praying she stay. It seems like I find Stellar, then they disappear.. I enjoy both time
