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February 2024 by Kathryn Bridgers
I have reported M&T to the BBB. I'll review every M&T personally if I have to. I would give 0 if possible. M&T Bank is refusing to take our home loan payments after us doing a forbearance, paying them back, and are trying to force us into foreclosure. All payments were made, and a form was mailed out to us 2 times (which we filled out 2 times and returned) and they claim they have not received it and that is why they wont take our payments. We currently have to hire an attorney to get involved because they admitted to having received our money, but they are not applying it to our principal. They are openly admitting that different representatives of M&T are giving different information about our account. This is not the only HORROR story we have heard about them trying to force families into foreclosure. It is sickening. NEVER, NEVER, NEVER trust your home in the hands of M&T.
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November 2023 by Nunya Business
This is the worst bank ever. In order to qualify for a hardship extension payment for your loan, you have to have income. If I had income, why would I need an extension? Makes no sense. Wells Fargo nor Suncoast gave me any issue. They say a supervisor will call you back, and they never do. I've had them for a year, and it's the worst customer service I've experienced. You can't hardly understand what the reps are saying, and each one will give you a different answer to the exact same question.
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June 2023 by Bekka Dunn
Called this branch to ask some questions about an account and Becca was so helpful and informative. She really was the definition of 5star customer service. I will definitely be banking with them because of my interaction with her!
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May 2023 by Phillip Brown
Great bank
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September 2022 by Simone Williams
I had to physically come to the bank to get a signature on am insurance claim check. I hate going to the bank, but the bank manager Craig Patterson was very nice and helpful.
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August 2022 by Austin Durrett
when the imposter is sus ???
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July 2022 by Amoongis
when the imposter is sus ???
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June 2021 by Tiffany Daniel
I love the Customer Satisfaction in this bank!! The staff there is awesome they always take time to make you fully understand your issues or concerns! Thank you M&T
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October 2019 by K C
I would personally never bank with them again. Unless you like attendant messing up the address you dictate on your account information. And you don't find out until your credit card gets declined
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July 2016 by Deborah Rogers
Been dealing with this branch for many, many years! Everyone is just as nice and helpful with every need!
