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March 2024 by Crystal Lee
Charged 40 dollars fit wrong food and drinks they argued it was what we order ...they suck won't go back very rude
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March 2024 by L Robinson
I sat in the drive thru for 20 minutes today while I watched 4 workers just standing
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February 2024 by Matt Harton
Worst Popeyes location I’ve been too. Just got an order of spicy tenders and opened them up at home. Looks like they’ve been under a heat lamp for hours. When ordering ahead of time they will say they don’t have what you ordered. Terrible food and service. Stay
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February 2024 by T W
This location is not only the worst Popeyes in Mechanicsville but probably the worst fast food restaurant in the area. The drive thru is slow so if you have the option to go inside (they lock their doors during open hours sometimes - not sure why) you will be greeted with blank faces who quickly glance at you then walk as far from the register as possible. They simply do not greet you. Whatever. So long as the food is good. The food, if available, is a major toss-up. I say if available because upon ordering there is a 50% chance what you want they do not have ready. Want biscuits? 6 minutes. Want mac n cheese? 12 minutes. Want chicken? Well, they have that but it has probably been under the heat lamp so long it tastes like biting thru card board. There is one woman who works at this location - older, glasses - who seems to actually take some level of pride in her job. She looks stressed as hell but she is kind. I would be stressed to if i was single-handedly keeping the location running. Either pay these employees enough to where they do their job at a serviceable level or fire them and scout the chik fil a employees. The place is miserable.
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February 2024 by Lori Dzierzek
2/15/24. Chamberlayne and AtleeThe manager was not available to customers. She communicated with her employees but had her back to the counter most of the time.She was talking loudly with a young male employee about another store needing hot sauce and that she was too busy to be bothered with that.None of the staff were engaging or friendly.In the 10 minutes I waited in line, no one said hello, we will be right with you. There were only three people in line and all the staff were too busy to acknowledge us.Only a couple cars came through drive thru.Finally as it was my turn. I was pleasant, said to the lady with glasses, “wow, you guys sure are busy” She took our order and I said “ thank you sweetheart “The young man came in to work as we sat to eat, now we’ve been in the place for 30 min.He walked in after his ride, parked in the middle of the handicap parking area. He got food after he had been in the store for maybe less than 10 minutes and took it out to the car so I guess they had ordered ahead. He was the one that the manager was telling about the hot sauce. As we were leaving, I called out to the three people standing behind the counter, said thank you so much y’all have a pleasant day. It was one other man in there sitting and eating his lunch. There were about six people behind the counter. The trash cans were full and the floor was very slippery out in the lobby area were seating was. The whole time I was in there for nearly an hour there were only 11 people in the lobby, eating lunch. A few people ordered their lunch and left. It was not overly busy.. It was busy and quick service for everyone else that came in the salon or the store .Long story short very bad customer service I wouldn’t necessarily want to go back there and honestly I thought they were rude.
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February 2024 by jon deeb
The Atlee location is my go to restaurant of choice. The staff is always welcoming and courteous. Starting with the General Manager Chris, front area Dawn, drive thru Miss Rose, and all other staff I have encountered make me feel like I get a VIP treatment! Chris and his staff have turned this location a whole 180 degrees from where it was in the past. I will go out of my way to visit this location over the location closer to my house due to this fact. The service is always fast, the restaurant is always clean , food hot and accurate to the order. I wish I could eat here more than twice a week that I already do. Would suggest this location over all others I have visited or if your in the area.
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February 2024 by Nakita Lurry
Visited this lovely establishment today for lunch the customer service was awesome Ms Arletta went above any beyond with my order she was very helpful full knowledge of the menu items. The store was squeaky clean food was hot & fresh the service was awesome thanks
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February 2024 by Toni Sorrell
The popcorn shrimp is excellent. Their apple pies are better than the old time McDonald's pies.
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February 2024 by nim tin
Ordered a 16 piece family meal waited and hour 3 cars behind me passed me
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January 2024 by TheCarter804 Carter
Everything about this place is awful. Wait times, service. I've been served chicken that wasn't fully cooked, and I've been served chicken that has obviously been sitting around for hours, until it's rock hard. I give them a try every few months because I do like Popeyes, but this location can never get their stuff
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January 2024 by Mrs. Evans
I was in the area and came across these popeyes, and it's by far the best one. The food was fresh and hot and the customer was good too. I'll be returning here each time going forward.
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January 2024 by Rob M
The staff here was amazing! Very friendly when though we had to wait quite a while for our food. Also the sauce from our wings got on everything in our bag. But again, the staff was very friendly and apologized for the delay.
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January 2024 by thomas johnson
Takes the fast out of fast
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December 2023 by Felicia Jones Anderson
My order was incorrect, but Jamar corrected it. He was a pleasant young man. He has great customer service skills.
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December 2023 by Lisa S
I ordered the popcorn shrimp combo and it was as if the shrimp were cooked the day before. Just not a good experience.
