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March 2024 by Dain Lloyd
Ordered in-store tires online for installation and set an appointment for installation to take place from 5-6 p.m. and was advised that my appointment would only be held until 5:15. They didn't bring my truck in until 5:59 and asked me at 6:30 where I ordered my tires because they couldn't find them.Another customer who had been waiting nearby me since 4:50 for one tire to be changed commented that she should have made an appointment--even she was finished by 6 p.m., despite being a walk-in. It's 7:15 and they are still working on it despite being the only customer for the last hour. Great price but the poor service significantly detracts.I've had many positive experiences with other Walmart locations; just the Mechanicsville one has been substandard.
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July 2023 by Elizabeth Baker
No employees in entire area..nobody answered phone no humans at store they literally just didnt exist.
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June 2023 by Bee Shields
Walmart auto centers if still open are run by a contract company and service is terrible staff are ignorant.
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June 2023 by Billy Gaulding
Had multiple options to choose from for the stuff I needed.
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May 2023 by Patricia Craig
Didn’t go, oil machine was broken I was told. That should have been taken care of before customers came in.
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March 2023 by Triston Christy
Stopped off here and was told oil was good. Didnt need changing yet. Nice people tho
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March 2023 by Jarnette Armstead
Food was ok I had steak eggs and potatoes
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August 2022 by Michael Emshwiller
The staff was great and went above and beyond the usual to help us today.
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August 2022 by Freshwind Freshstart
This Walmart auto ?center is always great in changing oil ?tires, and air filters. However, they are short staffed. You have to catch them when you can.The hours available on the website don't always match. Very disappointing. It took three days to get an oil change.But like I said they do a great ?job.
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July 2022 by Shontell Johnson
It's okay my suggestion is get there early because if you don't you'll be there all day. The auto care center needs more help they seem short staffed
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April 2022 by Erika Chamberlain
VERY POOR customer Service . They never have the Auto center open on time or at all for the most part . I can also name 4 separate times I needed to call them and they never answered the phone or IF they finally did (after calling 3+ times) theyll answer then hang up. I say permanently shut down the auto center until you have employees willing to operate it correctly and not on THEIR time! I DO NOT RECOMMEND THIS STORE other than quick pickups
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April 2022 by Colby Jones
Didn't expect much but called looking for tires. Out of 5 phone calls spread across a day not a single call was answered. Obviously went elsewhere.
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November 2021 by LARRY MASSENBURG
Unprofessional, don't answer the phone, not enough employees and not enough tires.
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November 2021 by Ricardo Jones
Very helpful customers service
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September 2021 by Marjaylin's Sway
I was told "We're not doing oil changes at this time because we dont have any STAFF." Just like that! Not a care in the world! Well, thanks for helping me change my mind about giving you my business.
