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January 2024 by JP Fuller
Helpful people there this evening. Means a lot.
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December 2023 by Sharon McMullen
Well, I know there's people who may say, why write about this. Because once we got my Jeep to this Advance Auto, this guy that helped us was so helpful, and his customer service, was so good. Even though he probably didn't want to be there, the day after a holiday. I ended up needing a Battery , and just shoutouts Jay or Jeff for being real and his great customer service skills?.
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October 2023 by Faith Wallace
I had such an amazing experience here. I needed a new battery and the employee who helped me went above and beyond. He even took extra time to clean the corrosion off of my battery clamps. I don't know if this speaks to the management of this location or just an employee with excellent customer service and work ethic, but I was so pleased and thankful for the help I received.
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October 2023 by Jacob Benton
I called the store and Phil was incredibly helpful, went out of their way to find a strange part and assist me in every way possible. ?
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October 2023 by Theresa Van Zant
Very good service, the gentleman was so nice in helping me.
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August 2023 by EF
Very helpful guy helping to check my battery way better experience than auto zone.
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July 2023 by Jeff Smith
Great experience. Greg Pennington went above and beyond to help me get desperately needed transmission fluid into my 2003 Honda Civic Hybrid. (I had discovered it was low when my transmission started to slip.) My regular mechanic said he was backed up for days, so I was on my own. And the way this car's made, it's almost impossible for a layman to top off the fluid. Greg listened to my plight. His encyclopedic knowledge of cars was impressive, as well as his enthusiasm for problem solving. He quickly figured out the best way to address the issue without getting transmission fluid all over the place. Because I'm a Realtor, I was very grateful to have my car back up to speed so quickly. I'm told Greg usually works at another location, so I hope this review finds him.
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April 2023 by Christiana Bailey
Travis was so helpful and amazing. I had my car battery die and he was more than willing to help me replace it at closing time.
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March 2023 by Joe Gendron
Easy online order pickup. That all went fine, but my filter was on their pickup shelf and got oil all over it. They handed it to me, now my hands all full of oil. Had to ask for a paper towel to wipe it all off. Was just on box so air filter ok. Had to ask for a bag to protect my car. Not a huge deal but could have been handled better.
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March 2023 by VA Boy
I’ve been doing business here for years, but am fed up with the rudeness. Four people behind the counter, I’m the only customer in the store and no one acknowledges me at the counter. When someone finally does ring me up, they act as if they are doing me a favor. There’s other places to by parts, including a place across the road.
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February 2023 by Adrian Jamerson (adriaticbee)
One star because they had the product I needed and I didn't want to go to the next closest AutoZone since the one across the way was out.Item was about $2 more expensive and for the headache that came with dealing with the staff for the time it took to check out, it's not a mistake I'll make twice.Took less time to find the part then the time taken to stand waiting for checkout so don't be in a rush.
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December 2022 by Meghan Watt
I had the best experience here. I traded a battery and also bought a second one for my wife's car. The guy who helped me (whose name I didn't get unfortunately) was just so nice and on top of things. Price was great and time in the store was short. Double thumbs up
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December 2022 by Jack Mullikin
Helpful folks when you buy parts... Not so much when you return items
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November 2022 by Matt Popowski
Arrived expecting to throw down $200 for a new battery. Not only did they avoid selling me a battery I didn’t need (battery tested fine), the GM himself, Corey, offered to thoroughly clean my battery for the cost of a battery cleaner spray. Amazing customer service! I’ll be back -- a satisfied customer
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August 2022 by Grace Spiegel
By far the best Advanced Auto I’ve been to. The store itself looks to be clean and well kept. It also seems to have a better selection of detailing products too. But most importantly, the staff are always super friendly and helpful!! :)
