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February 2024 by Mike M.
Best range of machines, weights, facilities, group classes and activities, along with the friendliest and most helpful staff!
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October 2023 by Brandi Edwards
Just a PSA. Thefts are happening at this location. Lock your cars and your lockers!
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September 2023 by Joseph Hall
I had been to this location numerous times in the past as a guest for quite a few LATE night workout sessions. Equipment variety was top tier. Friendly management, clean environment, and great late night workout environment vibe. I was actually about to get a membership at this location, but unfortunately see the business model has changed post-covid... no more 24/7 hours of operation. For this reason and this alone, I will be trying a membership with Gold's Gym first instead.
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July 2023 by John S
Sauna is often between 160 and 170. Not at 180. Wish they'd set it so the sauna is at 180 or even higher consistently. Scientific benefits of sauna really show good results from 180+ degree temps, particularly growth hormone release.Also I suspect I have twice caught colds from members that came in with nasal congestion or a productive cough. Not to mention the semi-regular occurrence of people doing weird stuff in here that I'd happily pay more to avoid ever experiencing. People blasting music on their headphones, some dude rapping out loud, another guy bobbing and weaving his body in some acted out rage. Like seriously? No etiquette. They need to ban headphone and cell phone use in the sauna. It's annoying and would improve the experience for all users.
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May 2023 by Abigail Thorndike
Excellent facilities and very friendly staff. Ashby was so kind and helpful, even helped set up the app on my phone and explained everything. Very clean, plenty of easily accessible spray bottles for equipment wipedowns. Great amenities. Great layout so it's not too loud and you don't feel like you're too close to everyone. Has every type of workout machine you could wish for. You could never get bored! Highly recommend!
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May 2023 by Debbie Peters
My experience at AMFam is mostly marred by their uncaring management and their rude and totally inappropriate clientele. As a handicapped individual, it is unfortunate that handicap facilities in the ladies dressing room is very limited with 1 bathroom stall and one shower marked handicapped, but the audacity of the young women feeling entitled to utilize the handicapped facilities when they are indeed not physically handicapped is appalling. You do not realize the importance of these facilities until you are indeed handicapped where the bars on the wall are necessary for you to function. Just because you might have had a "shoulder surgery" in the past, this does not make you handicapped when you can raise your arms like a normal person and change clothes as I personally watched you do. You just wanted the extra space to do your thing. It is so unfortunate that people today have no respect or regard for those that are actually handicapped and need those facilities. Guess the self indulgence is just another example of the total lack of common courtesy to your fellow members.As far as uncaring management, I have questioned the lack of enforcing policies in the pool area regarding proper attire and a specific person not having control of his bathing suit, thus exposing himself. Nothing was ever done to correct this situation even though I wrote multiple letters to management and the owner. A lot of our problems in this country comes from mentally unstable individuals and the authorities always say, " see something, say something." You never know when someone is harmless or harmful. Unfortunately, the authority of AMFam does not care to address these problems within their facility.My last complaint has to do with handicap parking. The American Disabilities Act has specific policies regarding the location of handicap parking and the proximity to the entrance to the building. This facility does not meet those requirements. When I brought this to their attention, they could of cared less. The handicapped door to the building is on the right center and the handicap parking is on the far left of the entrance. It does not take a rocket scientist to see what is wrong with this scenario, but again the management can not be bothered. It is unfortunate that the management of this facility has lost their perspective of valuing all of their customers.
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April 2023 by Peaceful Clearings
Amazing gym, staff, and classes. I had an issue at the gym and the manager handled everything so professionally and made me feel safe taken care of. Thank you for all you do Lonnie!
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April 2023 by Jonathan Senna
My friend Chas was an active member of American Family Fitness at Swift Creek for 20 years until today.He is a wheelchair user with Multiple Sclerosis. He drives a wheelchair accessible van. Someone parked in the one space that Amfam has for wheelchair users. The person who parked there did not use a wheelchair. Management at Amfam kicked Chas out of the gym after being a loyal 20 year member because they said the woman accused him of using colorful language. Management was not there to witness. I will personally not be a member of Amfam after this. I have heard of other problems with this location.
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March 2023 by Matthew
I was going to AFF since I was 19 and ended up getting incarcerated for a period of time so the first thing I did when I got out was go back to AFF because I always felt welcome there and always had a good experience. I never thought one time of checking out another gym. But since I have been going back I don’t feel welcome or that hood vibe in their gyms anymore. There is lack of communication with their staff. I mainly go to the gym off Ironbridge Rd and sometimes to the one on Hull st when I get off work. The one on Ironbridge feels like I’m working out in a high school gym if that. I pay a lot of money compared to other gyms. The main thing is they’re not even 24 hours anymore which is a big downside. Because of the hours, miss communication with staff, and non gym like vibe I get while working out me and my sister canceled our membership and will be going to Golds Gym. I use to really enjoy AFF but it has really gone downhill.
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March 2023 by Gene Casazza
Great pool, hot tub ,equipment and friendly staff
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February 2023 by Cynthia Brann
Clean, neat and exceptionally friendly helpful staff. Thoughtful touches, i.e., hand towels, hairdryers and plastic bags provided for wet swimsuits.
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January 2023 by Robert Horning
Best part of this gym is the many “gym friends” to engage with. Some of the staff is also very friendly. Biggest problem is it takes forever to fix equipment. Cables broken, adjustment knob off of decline bench, straps holding heavy bags are broke, plus you have to search for clamps every time you use free weights. Always an excuse starting with “The parts are on order.” They can’t keep a few things like a cable in storage or if you need something, you can’t borrow from the stock of another gym that has them in storage? It’s just not part of their business plan to inquire with the customer what we prefer. It’s always what the staff prefers as they see it. Swift Creek should learn from their other gyms like Midlothian. On the other hand, the gym is extremely clean and most equipment is well organized.
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December 2022 by Marge Schmitt
AmFam used to have a good selection of cardio equipment. After their “renovation” they got rid of quite a bit of it. I never see anyone using the new areas on the first floor! They’re worthless! Bring back the cardio equipment! Especially the recumbent bikes!
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October 2022 by Matthew Ha
Been a few years since I've worked out here. Will compare to nearby Gold's 24 hour chain. Weightlifting equipment selection is good. Full range of Nautilus style, plate-loaded lever, and regular stack-loaded lever machines. Plenty of space. Good sight lines. Easier to find your own space. More grown up crowd than Gold's since a lot of younger folks go there for the value. Has the standard pool, basketball court, locker room and spacious setting that comes with the AmFams.Pros: Two high quality leg presses. Much better than the one at Gold's. More machine selection and generally much higher quality than Gold's. Standing single leg hamstring curl is great to have. Gold's opted for two prone-style. High quality urethane plate set which have remained in good shape over many years and have holes for gripping. The Rogue plates at Gold's are great in their own way but these are great too. Unfortunately Gold's also has a crazy mixture of plate brands which is honestly a huge peeve of mine. Etiquette and attitudes are also worse at Gold's which is a weak correlate of the fact that it's a crowd full of youngsters. Great high-quality Half rack complex downstairs full of bumper plates.Cons: Lack of assault bikes. Lack of a SkiERG. The only AmFam location that will have them will be Short Pump by the end of the year. The brand new barbells in the downstairs complex have micro-ridges in the sleeves that make it difficult to put plates on.Overall, Gold's, because of their recent major updates, beats out Amfam on value if you just care about lifting but the machine selection at Amfam and higher quality selection of cardio, not to mention all the other features, more than justifies the jump up in monthly rate.I'd suggest getting a deadlift jack for the downstairs deadlift platforms since when the barbells are loaded with plates, it's seriously hard to put on more 45s when they're resting on the ground.
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July 2022 by Tiffany France
Is this place closing? The hours are restrictive now - for instance I went last Sunday in the evening and they were closed. Also, they only had one vinyasa yoga class per week and it was in the middle of the day. I renewed expecting the preCOVID experience and this is not it. Looks like they may be going under. I heard Golds down the street is 24/7 so I may have to switch.Update 07/19/22: I went to the branch and talked to the membership person. She said they may add new classes in October on a trial basis, but that's a bit too long to wait and see for my needs. Unfortunately, due to the hours and lack of classes, I had to cancel my membership. Here is hoping they get back to full operation again, soon! I was a member on and off since they opened years ago!
