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March 2025 by T
Blue and Gray is a family controlled environment. Honestly and morality are number one in the running of the storage facility. As a long term renter running a business I was faced with rent changing from month to month at competitors storage groups such as life Storage or Extra Space.( both the same company). Once lured in by big discounts if staying more than a 2 month period your rent can almost double at these facilities.
Promises of a low cost continued for several months told by commissioned on site managers is an untruth told by all facility managers (corporate cashiers). It is far from the truth. I got tired of the fight to keep my rent low having to renegotiate every month. Sometimes having to re-rent and move to another storage building to keep my rent low at the facility. At Blue and Gray the managers live on site and are not controlled or commissioned by a corporate office in some other state. At Blue and Gray you meet real people who are there to help - not corporate commissioned managers that have no real control.
Out of all in the Midlothian, Chesterfield VA area Blue and Gray gives a rental agreement and sticks with it. No yo-yo billing or confusion on what your next bill will be.
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October 2024 by Amanda Forester Kay
Cathy was so helpful with my move-in and continues to go above and beyond. This is a wonderful storage unit! I came from a prior Storage unit company in the area that raised my rates every 2 to 3 months. They have been so consistent and very refreshing and my rate has been what I originally signed up for. Great customer service and very well maintained.
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August 2024 by LMG
Absolutely horrible! Have dealt with the Powhatan location absolutely wonderful to work with very accommodating the Midlothian location is closed half the time doesn't answer the phone pass gate hours 2X and both times were denied will never ever use them again. Go somewhere else even if you have to pay a little more! They are a nightmare
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July 2024 by Lisa Prince
Absolutely horrible! Have dealt with the Powhatan location absolutely wonderful to work with very accommodating the Midlothian location is closed half the time doesn't answer the phone pass gate hours 2X and both times were denied will never ever use them again. Go somewhere else even if you have to pay a little more! They are a nightmare
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October 2023 by Chuck Carter
Nice folks
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October 2023 by Chris Johnston
I was at a few storage places before moving to blue & grey in midlo. The facility is nice and well kept and the managers are the some of the kindest and most helpful you’ll ever meet. The prices are the best in town as well with none of that price increase a few times a year stuff the other places do. Really thankful to have a unit with them!
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June 2023 by Russell Conwell Walker Jr
Everyone needs a storage facility whether you know it or not. Excellent security, cleanliness and the crowd they attract is stellar. As consumers we all focus on accumulation, protecting your valuables is a task and they are up to the task.
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February 2023 by MANTOOTH 9
Outstanding service from Kathy and Tom. Love the fact that they live onsite and checking the security of the place multiple times a day.
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April 2021 by Rick Simpkins
They have roaches and hope it's mice and not rats. Refuse to do anything about it. Furthermore, they're anti-maskers and covid deniers. All in all, you'd be safer storing your stuff under a tarp by the side of the street than using Blue Gray.
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March 2021 by Lissa Miller
Ignorant owners. Sign disrespects the healthcare workers and scientists who fought for covid and made these vaccines in spite of government folly. Will find and direct business to any other facility that stores before one red cent goes to this xenophobic, racist, bs establishment.
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February 2021 by Frank Drake
It's a storage unit you drive in you put your stuff in the storage unit you shut the door you put the lock on it you leave it's pretty self-explanatory I don't know how it can be good or bad but they're all the same
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November 2020 by Jared Hoover
Tom and his wife a very friendly and helpful. For families building a house, it's nice to know they accept deliveries
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August 2020 by J. F.
Good storage place, looks clean, Friendly staff
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March 2020 by F jr
Good storage place, looks clean, Friendly staff
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February 2020 by Brian Roy
It doesn't have all of the bells and whistles that some of the newer storage facilities have in the area, but it serves the purpose with nice units and the managers Tom & Cathy are really nice people who live at the facility. I just wish the access hours where greater.
