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October 2023 by April Hovjacky
I've been a member for over 20 years and the service is great whether you are inside the bank or on the phone.
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September 2023 by Susan Seay
All the employees old or new, are always pleasant, friendly and make you feel like your important.
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August 2023 by Mary Anne Stevens
Great customer service. All the tellers are friendly and great you by name, I love that . Kevin is a great, he handles all our loans, accounts and takes time to go over new products and how to increase our savings. Luv that guy. You won't go wrong putting your money and trust here.
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August 2023 by Google user
Great customer service. All the tellers are friendly and great you by name, I love that . Kevin is a great, he handles all our loans, accounts and takes time to go over new products and how to increase our savings. Luv that guy. You won't go wrong putting your money and trust here.
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June 2023 by Lee Rice
Have never had a bad experience here. Always a pleasure to deal with.
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May 2023 by Emily Gorman
I wish I could leave two separate reviews because I had to completely opposite experiences.The good: I had my first ever vehicle loan when I was 20 years old through CFCU and they were wonderful to work with. I was a full time college student and was very happy to get such a good APR.The bad: I called last Friday and asked if I could still use CFCU even though I now live in the 757. I was assured by two separate agents (one named Chris) that this would be no problem. Fast forward to today when I'm trying to execute the loan and am told I have to drive to Richmond to sign paperwork and get the check. Even though this was my first question and I was given false information. So now I have an extra credit hit I would have never gotten and I have wasted a few hours of my time working with a branch who is useless to me.I also called and asked to speak to a manager three hours ago and was told she would call me right back... They close in 30 minutes.I am very disappointed in the service I received this time around and will not consider working with them in the future.
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May 2023 by Janet Garland
Kevin Caldwell is passionate about his job and that passion is contagious. Thank you Kevin for always making us feel at home.
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August 2022 by kristy Moore
I love this bank everyone remembers who I am and help with everything I need help with I will never bank with anyone eles
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December 2021 by Lonnie Crouse
Best banking in Richmond areaPeople are so sweet and take care of all your needs
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August 2021 by KELLI POINDEXTER
I have been a member of the Call Federal Credit Union for more than 30 years. I have always received the best service & the best loan rates. I also take advantage of CFCU's online & mobile services. I highly recommend this banking institution!!
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July 2021 by Deborah Clary
Everything you need in a bank is at Call Federal Credit Union...from checking and savings and loans for your every need. You are always treated like family....not just a number. Free checking and Free savings....they don't nickel and dime you like most other banks do. Call Federal Credit Union has been a part of our lives for forty years and we will never leave them.
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July 2021 by Peggy Baumgart
The manager at my Call Federal Credit Union, Kevin Caldwell, is excellent in serving all your needs...he sets the standard for all those there in the most friendly, caring attitude I've ever experienced.
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July 2021 by Dandre Coleman
Very attentive, professional and courteous
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March 2021 by Chavon King
Love this bank .. although older woman with the glasses is not friendly @ all.
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November 2020 by Emily Gleason
Closed drive thru 5 mins early...watched many people get turned away
