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January 2024 by Tammy Barret
Great service and prices. An employee named Greg helped me, very helpful and he knew his stuff
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December 2023 by PJ Ricky
Not going to tell you what to buy or what not to buy but I am ASE certified in Coolant and oil recycling. The "recycled" anti freeze here is filtered with an old sock in the bottom of a rusty steel drum. The only thing recycled about it is when you put it in your car. Chesterfield auto parts is a wonderful place to get parts. That's about it. Don't bother walking in there with a story either because they canned the only guy that actually enjoyed talking to the customers. A bad employee isn't always a corrupt employee. Sometimes just being a jerk is what makes you a bad apple. And Chesterfield auto parts has an orchard of them. They will have this review removed most likely. But in reality if you stop buying antifreeze that would cause major issues because they have enough problems allocating the antifreeze every year as it is. The stuff is great if you're trying to test a radiator though. The antifreeze has its purpose but IT IS NOT "recycled" as they claim it to be. I went to school for that stuff I would know. Also if you were looking to make a documentary on OSHA violation's this place is an absolute gold mine for ya. The pictures and videos I have alone are violation worthy. There is also an employee at the Southside location that speaks EXTREMELY POORLY of I would say about 95% of the clientele as soon as they leave the sales floor. Will even go back on camera and show multiple employees and proceed to slander the people they are doing business with. Yes, this a person of authority. Still. A wonderful place to purchase used auto parts. 10/10
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December 2023 by اماحه الشقيان فى بلاد الامريكان
This place is having a good People
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December 2023 by David Miles
Had a few of the parts I needed good place to find truck parts
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October 2023 by Robert Groffel
As àlways friendly staff can only give info on car not there parts left on them have to check their inventory an see what you can find
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August 2023 by Robert Sculthorpe
Good place to go get parts for my truck. Just have to keep a check on when they but the trucks in back
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March 2023 by Kerry Jones
I needed a part for Nissan murano it was the positive cable which was forty bucks at auto zone took a few rows to find one but I did only four dollars car runs fine you guys rock
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February 2023 by Dave Miller
Bring your tools to remove parts. Good prices. Genito road is the truck facility. You can look up what vehicles they have on line
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February 2023 by William Robinson
been using CAP since late 60's even when Butch St an Jr worked the counter they had the hot line phone to reach out to other yards for parts you waited at counter to here back from other yards even ones way out of Richmond plenty of there parts have built or rebuilt many of my vehicles
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January 2023 by D.j. Thurman
I was able to check and find a hood for a coworrker. Great service.
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January 2023 by Erich Farkash
Amazing customer service and easy acces to vehicles! Prices are a life saver! Thank you CAP for enabling me to keep my car safe with your quality parts!
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November 2022 by Gerald Gee
Great employees Knowledgeable and very helpful
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November 2022 by Me Garcia
Customer service was great today. Part was well priced. only issue I have is the new website doesn't tell the location of the truck. Meaning do I go to Ft. Lee, genito or Midlothian? Fix the site please.
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October 2022 by Tim P.
Ok pull your own parts yard focused on trucks and SUVs. $1 entry, no one under 16, will give you location of particular models if you ask.
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August 2022 by Jamie H.
If I could give zero stars I would. I called enquiring about selling my wrecked car. I called first thing when they opened to get an estimate and was told $550 (including them towing from the tow yard to their location) by a woman who was extremely pleasant and helpful during a rough situation. I thanked her and said I would call back later in the afternoon if I wanted to proceed. After calling around to different places I found that this was the best price and called back around 2pm. Again. Pressing the same prompts as I did in the morning I got a gentleman who confirmed the $550 and explained the process and that I had to call the tow yard to pay my bill and that they would be there in 1-2 days. Ended up having another question and just wanted to confirm all the information I had gotten which include the $550 quote. His response was "why are you so worried about the $550 it could be hit by a bus and I'm still going to give you the money". I was worried about the $550 because if it was going to be any lower I wouldn't be breaking even from what the tow yard was going to charge me for getting it out hence me calling several places and confirming. That should have been my first clue that this 'business' wasn't in the cards for me. After talking to the tow yard to settle my bill he advised I get a solid date on when they were coming out because he has done business with them before and from past experiences has had customers told 1-2 days which be turns out to be a week or more, racking up the storage fees. I wanted to confirm their arrival because longer than 2 days would put me in the red. I called not 10 mins from my last interaction with them, again hitting the same prompts given by their answering service. And spoke with a different male employee. I called and introduced myself and said I had just called regarding the car...he cut me off and asked what I wanted to do with it...I said I spoke with someone earlier about them towing it and paying $550. He said "no it's not $550 it's $400". I said I spoke to two different employees that told me $550. He said I was speaking to the wrong person. I don't understand how if I was using the same exact prompts by the automated message twice...but got the "wrong person " that the price jumps down $150...in barley 10mins...he was extremely rude and told me that "now I was talking to the right person and if I want to sell it it will be $400 he's the person I need to talk to" Needless to say they did not get my business and are a shady place. It would be a different story if he was nice about it and said there was a misunderstanding or something but he didn't need to be rude and basically an as$ if it was something not one but two of their employees did wrong.
