-
June 2025 by Rich Johann
Quick service. No line.
-
May 2025 by David Pham
1 Star – Completely Unacceptable Behavior
I had a deeply disappointing experience at this CVS location. The man working at the cashier—who also handles the photo service—was shockingly rude and dismissive. He showed clear attitude and acted in a disrespectful, borderline racist manner toward two Asian women, including myself.
Instead of assisting us with the photo service (which is his responsibility and what he’s being paid for), he stood back and told us to figure it out on our own. It was unprofessional, humiliating, and completely unacceptable.
CVS, you need to do better. The store manager must take immediate action and seriously reevaluate who you allow to represent your brand at the front line. No one should be treated this way—especially in your store.
This is 5pm May 19, 2025
-
April 2025 by Mark Cupp
Have had multiple issues trying to get prescriptions here. Never reliable.
-
April 2025 by K J
Had to go to 3 cvs to get my prescriptions everyone didn’t have something else so three cvs around Richmond to get my meds
-
July 2024 by David DeMoss
Manager was excellent.
-
June 2024 by John Warren
The pharmacy staff always goes above and beyond. Always happy to compare prices between my insurance and discount cards like GoodRx to save me money. There are a few pharmacies, some other CVS locations included, that I will pass to use this CVS. The staff here have the prefect balance of knowledge, patience, and personality to be in this business.
-
May 2024 by Thomas Harriss
I’d not give a star if I could avoid it. Wife has had 4 scrips in the past 3 months missing pills. We called tonight to discuss and the pharmacist got combative and hung the phone up on my wife. He even at one point suggested we count our scrips at the counter or drive thru. Horrible customer service and our business will to taken elsewhere. Do better!
-
March 2024 by Anthony Davis
Nearly impossible to get ahold of an actual person when you call but the minute clinic has good customer service
-
February 2024 by Kayla Jensen
The pharmacists are so kind and patient and go the extra mile to get patients medications they need
-
January 2024 by Mark
These people need to open between 1:30 and 2.
-
January 2024 by Holly C
I took my children to get a vaccine here, my youngest is very scared of needles to the point of crying and having to be held down some times. We had worked with him all week to prepare for the vaccination and he was trying to be brave. A lady at the pharmacy who checked us in started talking to my children about how long the needle was (holding her hands wide apart) and how she was scared of getting a shot and was generally taking glee in trying to scare them. It was incredibly unhelpful and made me so angry on behalf of my son. I didn't say anything at the time because I didn't want to make an even bigger deal about it and scare him even more but it was very unprofessional.
-
January 2024 by David McAdoo
Excellent customer service and great value of goods!
-
October 2023 by Debra Shepherd
3:15 appointment and about 5 other individuals also checked in under the same time. Why bother scheduling an appointment if they are not held to the appointment time? Such garbage! Never again will a use this place.
-
September 2023 by Amanda O'Donnell
Omg this is the WORST cvs I’ve ever been to. Made the mistake of switching my Rxs here when Walgreens didn’t participate w my insurance.. mistake. They are SO SLOW… even though there are 5+ employees in the pharmacy department. Incapable in changing my prescribing doc without 2 in person visits..20 min wait time each time. Currently at minute 15 waiting in the drive through line…whaaaat are they doing and why so slow ? I’d switch my pharmacy again but I feel certain they will mess THAT up Too so I’ll wait another year til I move. Don’t come here unless you’re retired w nothing else to do.
-
August 2023 by Charles
Adam at the pharmacy stood out as a great employee to me, due to his safe information security practices and willingness to help, despite the pharmacy being understaffed it looks like. Might just be because it’s before Christmas.
