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March 2024 by Sally Hamilton-White
Got a cute pair of flats, decent selection
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February 2024 by Cee Cee
They had the shoe in store as it was online, Perfect for a gift. The staff was helpful and friendly.
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December 2023 by Mel Burrell
Great store
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November 2023 by Elizabeth O'Meara
I've had two great pick up experiences here. Quick, efficient, and friendly. The store is clean and bright.
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October 2023 by Carol Fruhwald
Well organized, clean and welcoming staff. Only 1 person at check out, but that's the norm everywhere.
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August 2023 by Glen Forbes
I was able to find one of the two styles of shoes I was looking for - on sale; however, there was an excessively long wait in line to check out. Once I made it to the checkout counter, I was asked if I wanted to be added to their email list. I, politely, told the cashier - TWICE - I waited in line long enough, I just wanted to check out and leave. If she had tried to press the issue one more time, I would have left without purchasing the shoes.I am not reconsidering future visits to this store, even if it means I have to pay more elsewhere.
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August 2023 by Sonia Smith
The staff is super-friendly, and the selection is vast. I appreciate the store with having a broad range of shoe sizes, as my son is hard to shop for. Checking out was smooth, and old shoes can be donated for a store credit! Great experience from start to finish. Thank you.
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July 2023 by Kathy Williams
Alex was awesome to talk to over the phone. A pair of shoes that I ordered online was delivered today. I called DSW on Midlothian to see if they had another size for me to exchange. Alex (store employee) was so accommodating, friendly, and helpful. I didn’t want to wait the traditional 2-3 days for the refund to hit my account to repurchase the shoes. He suggested doing a merchandise store credit, that way I will have immediate access to my funds and reorder the shoes the same day! Shout out to Alex! Thank you for exceptional customer service!Also shout out to Maggie (the cashier), for good customer service when I went in-store to return the shoes.
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July 2023 by Lisa Anderson
Save yourself a trip and order your shoes online because they've gone downhill with their service. They have a lot of shoes to choose from however they never have the sizes that you need then they want to order them for you and that's disappointing when you take your time to drive there and you find the shoes you want then they don't have your size. Their prices are really high for all their shoes. Bye DSW!
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July 2023 by Joe Thomas
I was searching for two pairs of shoes; one, they didn't have the size I needed, and the other I thought was very overpriced.
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July 2023 by william
busy place with a good selection of shoes . self help is the best way to go in these kind of stores.
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June 2023 by Trisha Davis
Lots of options. Love the new store layout. Makes it so much easier to find the brands I prefer.
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June 2023 by zlatko dekanic
Young man Sam provided best service I ever had in a shoe store and beyond. He’s kind of salesman that all shoppers want: knowledgeable, polite, smart and pleasant, but not pushy. Great job and thank you, Sam!
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June 2023 by Sam Sanabani
HUGE selection of shoes, killer prices, and awesome employees. I’m getting every pair I buy from here now.
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May 2023 by Destiny Lacy
Great selections. I was able to get shoes for the entire family with reasonable prices.
