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December 2023 by Daijah Tucker
Came for my inspection today. I used to go to the other location for my inspection and oil change but thanks to Wayne and Tom who worked on my car I’ll be coming to this location for future oil changes and inspections. Really enjoyed chatting with Wayne!!!! Best place to get what you need done !
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December 2023 by Alexia Mitchell
I had such a good experience when I went there. It was my first time ever going there, and Wayne helped me with a big smile on his face the whole time. He was very welcoming and walked me through the pricing, the work, what I needed done, and answered any questions I had. Ryan was the one who worked on my car and he also did a good job! I strongly recommend going to this location!
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December 2023 by Bailey Craver
Drove an hour to get to discount tire and they told me they couldn't do my alignment because the guy was not there that day...pulled into the Express Oil Change and Tire Engineers right beside it and was immediately greeted and told they could do it. Wayne the service manager here was so helpful and down to earth! He made you feel like you had known him forever! He was in and out of waiting room constantly updating everyone on their vehicles. He made this experience one I will not forget- I would tell anyone to go to THIS LOCATION just because of Wayne himself. The man Cory that did my alignment was also great and very knowledgable. Again, huge thank you to Wayne Soehngen- he needs to be the owner he was outstanding!
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November 2023 by Jane Kline Franklin
THE BEST! HONEST AND TRUSTWORTHY! On a holiday week, despite being busy, they made room for me in their schedule and patched my flat tire. They didn't try to sell me a new one, told me the tread was still good, and sent me on my way. The manager, Wayne, was honest from the start. Chad, the mechanic who worked on my car, did a great job. I've had my car at this business for an oil change as well. I won't go anywhere else from now on. Trust them. They'll do a great job for you and won't empty your wallet. Thank you, Wayne and Chad!
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November 2023 by Ashley Southall
I will NEVER enter a Jiffy Lube or anywhere else again, as long as this place continues to be 5 stars in my book!The gentleman on the phone that booked my appointment worked in the shop itself and was very polite and helpful.The waiting room and bathroom are always clean.The gentleman who checked me out was Wayne Soehngen and was helpful with information as well as pricing. I never felt like the company was trying to dig into my pocket. Everyone working there seems very humble and helpful.5 stars for my experiences.
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November 2023 by Kimberly Ambrosia Hsieh
I've been here a few times for oil changes but just took my older car for a state inspection. Appointments aren't needed but I made one online anyway and they were ready and waiting for me when I arrived. I was informed that I needed new rear brakes (which I anticipated) and they installed them after I gave the go ahead. I was in and out in just over an hour which I thought was reasonable. The waiting room is clean and comfortable. Thanks for taking care of me!Our previous oil changes here were also pain free with no high pressure sales.
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November 2023 by Denzel Jackson
I came in on today for an oil change and an inspection. I was truly pleased at the outstanding customer service provided. It truly felt like a family coming here. Very authentic and full of personality. I came in about 3:00PM, and was out before 4. Speedy service indeed. I recommend this place to any and everybody that need any service done. Whenever I need some type of service done, I will be coming back to this location. Phenomenal Job to the store manager Wayne and team. You’ll have truly made my day. Thank you for all that you do, and I look forward to doing business with you in the near future.Services: Vehicle safety inspection
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November 2023 by Jeanne Berger
We are new to the area. In MD, you only get an inspection when you buy a car, so the yearly inspection is new to me (husband used to live in Virginia). Got the recommendation from Next Door. Took 2 cars in for safety inspection (with same day appointment scheduled easily online-finished ahead of schedule). No problems with the 2-year old car. We were expecting the 20-year old car to need new tires (dry rotted) and brakes, at least. Hasn't had an inspection for 20 years! Was expecting them to come up with all kinds of stuff to fix, but was pleasantly surprised. Just the brakes & tires. Price for new tires & brakes was reasonable. The service manager, Wayne and the Inspector, Chad, were so nice and helpful. Chad showed us what he saw up on the lift. Didn't try to upsell us or push us to make a decision or get the repairs. Place is immaculate. Will definitely go back there.
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November 2023 by J B.
We are new to the area. In MD, you only get an inspection when you buy a car, so the yearly inspection is new to me (husband used to live in Virginia). Got the recommendation from Next Door. Took 2 cars in for safety inspection (with same day appointment scheduled easily online). No problems with the 2-year old car. We were expecting the 20-year old car to need new tires (dry rotted) and brakes, at least. Hasn't had an inspection for 20 years! Was expecting them to come up with all kinds of stuff to fix, but was pleasantly surprised. Just the brakes & tires. Price for new tires & brakes was reasonable. The service manager, Wayne and the Inspector, Chad, were so nice and helpful. Chad showed us what he saw up on the lift. Didn't try to upsell us or push us to make a decision or get the repairs. Place is immaculate. Will definitely go back there.
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October 2023 by Anna Sacasa
My husband and I were traveling from upstate Vermont to Florida. On Friday, at around 7 pm, our tire was pierced on the freeway near Richmond, VA. We called roadside assistance for Jaguar but received no resolution for fixing our flat other than being advised to contact our local dealer. In our search for tire service, we came across Tire Engineers, whose reviews appeared honest and of high quality. We booked a hotel down the street at Residence Inn.We arrived the next day, Saturday, at 9:30 am at Tire Engineers. The relief was instant; we were greeted by kind employees who came out to us, inspected our tire, rolled it into the shop, and got to work. Even though my husband had new tires, the team assured us they would fix and replace the spare and get everything in order. The shop is quiet, the staff is polite, and it’s VERY clean. The manager, Wayne, is a humble man!I am beyond thankful for this small business and their exceptional customer service. Everyone working there genuinely enjoys their job and helping people. They have a clean, quiet waiting room with coffee and water, and they also offer specials for new customers. Honestly, if we lived in Virginia, I’d only service my vehicle with Tire Engineers. Thank you for taking care of us.
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October 2023 by Matthew Cullen
I had an amazing experience at this location! I showed up early to get an oil change for my daughter's car. They were open a few minutes earlier than the stated time, which is always appreciated. As I pulled up, the friendly technician also advised me that my inspection was overdue. I got an oil change and state inspection in a matter of minutes. The staff was professional, proficient and friendly and the location was convenient and clean. The price was also very fair for all the work they did. I will be going to Express Oil from now on and can't recommend it highly enough. Get your oil changed and then hit the Costco next door!
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August 2023 by Dawn Holmes
Workers were rude.
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August 2023 by Marshall Despain
Friendly and knowledgeable staff! Really appreciate how they take the time to listen to my questions and provide multiple options/solutions. Highly recommend! I have used them for state inspections and oil changes.
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July 2023 by Rachael Tilghman
I had my car serviced by Wayne Soehngen he did an amazing job. Wayne, good job!!! Keep up the good work!
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July 2023 by Danny Netherland
We always bring our vehicles here for any type of service that they may need. Sanders and Ryan are extremely knowledgeable, Friendly and always take care of any issues our vehicles have. Also, Wayne’s customer service is great!Service: General repairs & maintenance
