Hearth & Patio Shoppe is a small family-owned business that has been serving the Richmond and surrounding areas for over 30 years. It specializes in custom outdoor furniture, kitchens, grills, firepits, and accessories. The business also provides sales, installation, and service on gas logs, gas fireplaces, wood stoves, and inserts, as well as fireplace glass doors and accessories. Reviews consistently highlight excellent customer service, with specific praise for a knowledgeable and helpful staff member. Customers report that he is wonderful to work with, providing expertise, advice, and professionalism. He is described as going above and beyond, being very helpful and informative, and giving great guidance. Service frequently exceeds expectations, with installations completed ahead of schedule, sometimes within a week, and crews noted for being on time, neat, careful, and efficient. The selection is excellent and pricing is very reasonable. Customers are thrilled with stunning finished products, from custom fireplace doors to new gas logs and inserts. The overall experience leads to high recommendations, with customers stating you can't go wrong and that they will return for future needs.
Great customer service and knowledgeable about the products they sale. Able to work with budget as well. Love my outdoor furniture!
September 2022
Excellent customer service. Extremely helpful in choosing style and color. Knowledgeable. Willing to work with your budget. Love my outdoor furniture!
July 2026
Purchased a Napoleon gas grill. The owner of H&P is great to work with & very knowledgeable about his products. Had them put the grill together & deliver. Excellent service and great communication. I highly recommend a visit to their showroom.
