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November 2025 by Martha George
A delightful place ... So glad to have discovered it. We could have stayed for hours as there were so many wonderfully eclectic items tucked into corners and on shelves, very nicely displayed. Loved the jewelry especially.
Kudos to all who serve and volunteer here.
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September 2025 by selena Donley
The store is nice and enjoyable to go through. However, I cannot say the same for the staff. I gave it the benefit of the doubt, but after several visits I have experienced consistently bad service. I have heard several unnecessary comments made from staff about present shoppers. Most but not all are not very welcoming in general. As a customer, it makes the experience of the store a negative one.
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September 2025 by Joy DuVal
Great service, wonderful books especially for kids. Inventory was very good quality.
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August 2025 by Zach G
Sadly used to be very fair priced on the jewelry, but now they poorly attempt to use eBay/Google and price match anything… sad to see when it’s all donated.
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July 2025 by Kate M
I recently went here for the first time and was thrilled with this hidden gem! The store is clean and well organized, and the prices are great. Lots of inventory and plenty of treasures to be found. Great selection of denim, shoes, wall decor, and toys. Staff was super friendly and pleasant. Can’t wait to come back!
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June 2025 by Meg McDonald
I’ve been shopping at this thrift store for a while now, probably 4 years or so. It has great prices, is clean, and folks are friendly. I love it there. The clothes and merchandise are always organized very well, and they push a TON of products.
I’ve noticed in the past 6 months or so how much busier the store has become, though. There is a real issue with the fitting rooms. I shop for clothing there a lot and it seems every time I’m there I have to wait a long time to get into the fitting rooms. We’re talking 15-20 minutes people are in a room at a time. I’ve seen more than 1 person at a time in the rooms. Like teen friends. I’ve also seen people trying on slippers. This needs to be addressed. There are lines of people waiting all the time. Hope that HOPE thrift comes up with a solution.
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March 2025 by Jennifer M
Nice stuff, staff was very friendly. Best of all thrift store prices!
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December 2024 by Deanne Ralston
Honestly one of the best thrift stores in the Richmond Region! Frequent shopper and I can always find something cool or cute here.
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December 2024 by Maria Benites
They don’t have restroom in Store anymore, that’s NOT good cause many parents w/kids and old people too !!!
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September 2024 by Dimbo Crumb
Super fair prices considering the selection. One of the best in Richmond. And the hypebeasts haven't even found it yet!
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July 2024 by Diane Pendleton
My first visit and I will be back. Interesting collection of many things. Kitchen supplies, furniture, clothing, frames.
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March 2024 by Kieran Morley
Was good until they started using eBay to price out their video games. If I wanted to spend $25 on a Wii game I’d use eBay, not a thrift store that gets everything free. Was a loyal customer since they’d opened too such a loss of a store
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March 2024 by Cynthia Sutton
Small store didn't find anything at all that I liked
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February 2024 by Stephen Patton (Steph)
Some things are very interesting.
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January 2024 by Kasandra Cortes
I have come on 3 separate occasions to visit for the first time during their operating hours. And they have been closed. I don’t plan on trying to visit here again. I recommend trying to stick to the operating hours that have been posted.
