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February 2023 by Jennifer Martin
Ladies working there are so polite and helpful. I have been using H&R couple years and now my son uses them as well. They handle everything. I love that bc I'm not a numbers kinda gal lol. I am definitely a repeat customer.
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February 2023 by Linda Osborne
The service is great and the people are friendly.
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February 2023 by Jenny Martin
Ladies working there are so polite and helpful. I have been using H&R couple years and now my son uses them as well. They handle everything. I love that bc I'm not a numbers kinda gal lol. I am definitely a repeat customer.
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July 2022 by YT White
Jessica was so knowledgeable about the tax laws and deductions that applied to my situation it really relieved my stress about filing my taxes. ??♀️I look forward to working with her and H&R Block again next year! ?
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June 2022 by Renee B.
Very professional. He found significant errors on my amendment that would have saved me an audit and I am grateful. I will never use my previous CPA again, and will come back to H& R Block in the future. Was definitely worth it.
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June 2022 by Matt R.
Very nice that they're open year round for all my tax needs! Jessica was able to help me and did an excellent job! She is very polite and professional!
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April 2022 by Amy P.
Terrible communication. No one knew who was doing what. Terrible response time. Mistakes that I caught. Couldn't answer questions on specific lines without having to consult another agent. I'll never go back!
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April 2022 by Gregory Lambke
She was extremely nice and patient
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March 2022 by V. S.
Been a customer for years and normally my experience is Amazingly simple. This year was a little different and I'm not sure why. My long time tax guy with this company retired. It was my second year using the online software to do my own taxes. However this year I paid the extra $50 for a professional to look them over within 3 days. The first person assigned my taxes seemed lost and was asking for information already provided, giving odd answers as to why it was needed again and taking long periods to respond. Red flag for me because my taxes are normally a 2hr appt. in the office and a 3hr session for me alone at home. Why would Roger Brown need a week? And he didn't seem to be up on the rules for the stimulus checks which I googled from irs.gov. I asked him to stop the review and just send them back to me without his signature. No answer so 1 star for him. Gave him 48hrs and then contacted a local office to get service. William Norman picked up my complaint. Within about 45mins I had my taxes filed. 5 stars for him. I will say that William mentioned not seeing some of my information translate over to his screen so it needed to be re-entered. But for transparency do know that I didn't get those errors on my end and my documents were attached. BUT it still didn't align with the questions from the first guy. Lastly, William delivered supreme service and even apologized for the overall company interaction. I gave 3 stars because it should have never happened. I'll be going straight to William in the future.
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March 2022 by Grace Mavodza
I love how amazing my tax specialist is. She's always so thorough and transparent with her process.
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February 2022 by Marlene King
awesome service from he tax , preparer
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July 2021 by Renee Bailey
Very professional. He found significant errors on my amendment that would have saved me an audit and I am grateful. I will never use my previous CPA again, and will come back to H& R Block in the future. Was definitely worth it.
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June 2021 by Leon Coleman
Had 2017 W 2 mixed with 1099 R your representative didn't catch it. She included in my tax return. Another associated amended het mistake. As a professional she should have seen it.
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June 2021 by Dean Stokes
Mrs. Delores made me much less stressed and k ew what she was doing
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May 2021 by Angela
Every year Thomas provides great service!
