Kohl's is a department store offering a wide variety of clothing, including a noted plus size section, as well as footwear, beauty products by Sephora, and home decor. It aims to fit different personalities and budgets, with sales and Kohl's Cash providing savings. The store environment is generally described as having friendly and nice employees. Shoppers can visit in person, shop online, or use the Kohl's App, with options for free store pickup and hassle-free returns. However, some customers express concerns. Online, the website and ordering process are frequently criticized as being among the least user-friendly, with persistent checkout errors. In stores, a recent remodel at one location led to frustratingly long checkout lines that weave through promotional shelves. Feedback on merchandise is mixed; while some find cute and stylish clothes, especially in plus sizes, others desire better quality, more conservative options, and a broader selection for heavier women. Some long-time customers feel the excitement and discount opportunities have diminished. Despite these issues, many remain loyal, enjoying the physical store for its variety and helpful staff.
I spent a long time here, but only bought one outfit.
June 2025
Biggest plus size section i’ve seen! If you’re a young plus size woman you know its hard to find cute clothes in our size that don’t make us look like grandmas (No hate to grandmas!!) I found some cute things in the plus size section and was very happy about it! The people are friendly and it wasn’t too busy.
June 2025
I like kohls, but for larger women. Or on plus sizes. Please get better quality clothes. I don’t like prints and flowers. Iam more conservative. Macys has some better quality. Your men’ dept is great but you don’t have a lot of clothes for heavier women
