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September 2023 by Chris Maderazo
I purchased a Wellsville 8”gel foam full size mattress. After a 60 day trial, I was not impressed. I tried to roll over and couldn’t because I was laying in a hole from my body imprint.I visited the store and spoke with the sales rep I purchased from. I let him know my dilemma. I picked out another mattress to exchange with. He said my delivery would be the next Saturday. I called that Saturday morning and asked what time the delivery would be and the same sales rep askedme, “Oh, the owner didn’t call you?” He said the owner would not honor an exchange on that mattress. That Wellsville does not have a warranty on their mattresses.He said I could come in and pick a different mattress up that I would have to pay for. I declined.I was forced to go to Mattress Firm where I was given a 120 day warranty on my purchase in writing.
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August 2023 by Yaritza E. Ilarraza-Santos
Store is closed
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May 2023 by Denzell Berkley
Best place to buy a mattress. Delivery easy. They also offer removal.
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May 2023 by Ted S.
We bought a Tempurpedic mattress and adjustable frame set off of Zane at a home show in Wilmington. The price was great and Zane was very honest and accommodating given that we could not have the bed delivered until a house we were having built was finished.After many months of juggling dates, misinformation, and putting off deliveries, we finally got our bed only to find that they had brought the wrong adjustable frame. Calling the distributor and Sealy got us a run around and we had to go back to Zane to get it straightened out. Zane got better frames from Tempurpedic and delivered them personally to our home and set them up.I have NEVER had such personal service and accountability in a retail outfit EVER. I could not recommend at store and sales person more highly. If I could give more stars, I would not hesitate to do so!
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March 2023 by Deven Irby
Shane & Zane were amazing! We went in initially looking to just browse but were given a deal we couldn't say no to. We were greeted and assisted as soon as we walked in. Zane was very knowledgable about mattresses.
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October 2022 by Kendall Negri
Zane, Ace and the rest of the staff were absolutely amazing. My elderly mother had ordered a Tempur-pedic bed and mattress. It has been on back order and we were frustrated. They delivered the frame and a temporary mattress in the meantime. I cannot thank them enough for caring about their clients. You guys are the best and we appreciate your concern and efforts that were made to make my mom comfortable until her mattress can be delivered.
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October 2022 by David Meade (Superior Dog Fence)
These guys were so great in helping my wife and I with picking out a mattress. We have been burned from other online companies and we’re really worried about not being pleased with a new mattress. The owner was really helpful and patient with us. We felt so comfortable in our purchase. It was also nice supporting a local small business. I know if I have trouble in the future I will have the support only a small business will be able to do. Thanks guys
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October 2022 by Adam Steinruck
Zane is the best! Had a wonderful experience mattress shopping. I was treated as a person and not just a customer. Zane takes the time to get to know you and your budget to find exactly what you need!!
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October 2022 by Tyrone Branch
Great experience, friendly, knowledgeable and great products! Zane is the man!!
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October 2022 by Denail Thomas
They were very polite and helpful.
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October 2021 by Jasmine Stith
Zane and Josh are the best! I've been looking for a mattress for my new apartment and I was convinced that I would never find the right bed for me. I had checked out all of the big name stores but just wasn't convinced. Zane and Josh were able to give me so much education and help me identify a few options. I fell in love with one bed and was able to make a quick decision in a pressure-free environment.
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October 2021 by Rebecca L
Adam was beyond helpful. We were in and out of the store very quickly and felt well informed before making our purchase. Adam was honest about quality and prices we felt like he was really looking out for our best interest. We will absolutely be back in the future!
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October 2021 by Gray M
Very knowledgeable about mattresses and made recommendations after my Nectar disaster (what comes compressed as 5” goes back to 5” when you lay on it!) The mattress I purchased from Mattress Savvy was delayed coming in from Serta and Adam was very accommodating trying to get it straight and one to me. Above and beyond in customer service even after the sale was made.
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October 2021 by Diana Garbera
I wanted to give a shout out to Zane and Mattress Savvy Midlothian-Bon AIr. I went in on Sunday needing a low profile box spring for my parents and needed it fast. The mattress they were sleeping on was just too high for them to maneuver safely. Zane offered me a good deal and worked with me to get it delivered fast. I can't thank him enough. I will be back for any future mattress needs we have.
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October 2021 by kristin wright
My husband and I just bought a bed from mattress savvy and we had the pleasure of meeting and working with the owner to buy our mattress. He was so knowledgeable, friendly, and very professional! I would highly recommend mattress savvy in chesterfield and midlothian if you are looking for a new bed!
