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July 2025 by J. Tucker
Decent Michaels location with a good selection of items. We were able to find everything we needed and a few items on sale. The store was mostly clean and tidy except for one area where boxes were laid out in the aisle but no currently being unloaded.
They already had Halloween items out which was a shame b/c it would have been nice to have that space being used for current summer or back to School/fall items. Halloween seemed to be too big of a jump into October - several months away.
The beads selection here is great. The clearance aisle is mostly clean and easy to peruse.
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June 2025 by Lindsay Brooks
The service was awesome, the man helped me find vials with corks and walked me through the whole store twice. Good teamwork here employee wise, but had to give 4 stars because the stocks weren't restocked. There was actually very little on the shelves at the time of my visit
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June 2025 by Janie McGee
Excellent service
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June 2025 by William Hatcher
Older lady at cashier was very rude and slammed my container of paint on the cashier after i told her i would not be getting a tidy cart. It was on sale and i had a 50% off coupon from joannes but couldnt use it because it was excluded from something i could get. i came here cause i was in the area. The service and respect level need desperately to get better quick. Racist ass old lady...
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April 2025 by Alexus Niemoeller
Ordered for same day delivery. Order has still not shown up even after calling and speaking to someone. I have tried calling after 7 times and no one will answer. I need to cancel my order since I have now had to have it doordashed instead.
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January 2025 by Kate Cremer
My first time shopping at this location since they changed their checkout area. It is now three giant screen self checkout kiosks and one tiny normal checkout. I approached that one (which had an associate standing behind it) and she cut me off before I could say anything to say, “You have to use self checkout.” I incredulously asked, “I *have* to?” And she sneered at me and answered back in a sarcastic and snippy tone that I did unless I was paying cash.
Stores that force customers to use self-checkout instead of giving both options are typically the bottom of the barrel in terms of both quality and price. Michael’s isn’t charging Walmart or Dollar Store prices - far from it - so I don’t know why they think eliminating customer service is going to win them any business.
I will go out of my way to shop at other craft stores in the future.
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January 2025 by Tiffany Peck
Great deals on Xmas decor
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December 2024 by Sticky Bandit
As an artist, this is my go to spot for GOLDEN Acrylic paints! Always a great experience, and the staff are friendly anytime I ask questions. They will make sure to ask for coupons, and scan your rewards so you get every possible bonus available to you. Highly recommend.
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September 2024 by Taylor O'Dell
Good option for all craft needs.
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September 2024 by Page Banfield
I have placed three online orders recently, items show in stock (402) to be exact of one of the items, but my orders got cancelled. I called the store to see if maybe it’s my payment method not working although the orders all went through, and they never pick up the phone.
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August 2024 by Blue Sky
Cashier hardly put out in effort. I asked about their online coupon. She literally said “I have no clue.” Then After I located the 25% off the entire purchase coupon online, I look up and It’s printed out and taped to her monitor to let customers know yet she had “no clue!” Honestly, she look like she was hiding behind the monitor so people use the self checkout so they don’t have to go up to her.
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August 2024 by Sandy Dennis
Nothing I was looking for and too high.
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July 2024 by Carlene Smith
Over charged had to fight to get money back
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July 2024 by Timothy Conroy
The self-checkout worked really well
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June 2024 by Aes D
First, they didn't have the brush cleaner I use. 2nd, they didn't have the modeling paste I use. 3rd, their bathroom is one of the most disgusting bathrooms I've ever encountered. I'll spare you the photos of the feces all over the place, horrid, omg, but here's 2 pics: One is of the gigantic Florida sized roach in the bathroom and one is of a nasty cart. It looked as if someone had spilled a milkshake all over it - 6 months ago! Really a gross place! I'll stick to the one on Midlothian Turnpike!
