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March 2024 by Diana Prat
The best selection, coupons, prices and rewards program!
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February 2024 by Patrick Lyda
Great store nice employees
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January 2024 by Sarrina ViAnne'-Arsenault
Always sparking clean store, very friendly staff, and excellent grooming services.
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December 2023 by Peter “Pete” Fiedler
Nice staff and helpful plus have good coupons for dog food!
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September 2023 by Alys Eaton
We shop here in a pinch to get mealworms for our reptile non-profit. Sometimes they also have good deals on clearance items.
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August 2023 by Matt Davidson
Two other places failed to properly fit my beagle, Jack. Rebecca was a tremendous help, and we are happy with the purchase.
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August 2023 by Carol Adkins
So down to earth and friendly! They usually have the pet food that others don't have! Great Service!
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August 2023 by Sarah P.
If you're looking for packman frogs, this is the place! My husband and I found the sweetest little albino strawberry packman frog for our daughter here. The young ladies that helped us knew their stuff! They placed him on hold for us and helped make the surprise so much fun. Our girl was thrilled. The shop associates knew what we'd need for proper food, they told us all about his temperament and how he preferred to eat, found us proper substrate and helped us keep it nice and moist for our new friend and his ride home too. From start to finish, we were impressed. The young lady that helped us was sweet and just as excited as us. It was a fabulous experience. Thank you pet supply plus! From Elle (bday girl) and family.
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July 2023 by Cheryl S.
Great store with friendly, helpful staff. We picked up some nice toys for our puppy at a reasonable price.
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July 2023 by Kieona Walker
Always an awesome place if you have pets. They are always nice and courteous.
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May 2023 by Shelby T.
This pet store is awesome. They have so many healthier options for pet food.
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April 2023 by Talia H.
Me and my leashed dog walked into this pets supplies plus for the first time(I love the one in Franconia, VA) and the first thing we saw were 2 unleashed dogs. I told the owner its virginia law to have your dogs on a leash in public. The owner started to argue and I walked away. The employees did nothing to try to get the mans untrained dogs on a leash and they were rude to me when I asked if they had a Pet Deli which is why I went to pets supplies plus. Horrible experience.
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April 2023 by Gabby Cowardin
I had been going here for years for all my pets since moving to the Chesterfield area and had been coming for a few months for grooming and was thoroughly pleased with service and staff. However, I received a call in which my appointment was just cancelled a week before the grooming service due to the groomer leaving (not an issue honestly). The issue arose as I typically make the apt 6-8 weeks prior because of my work schedule and this place books very FAST. So when they cancelled, I attempted to call back and get on the books sooner rather than later and I got no call back whatsoever. I now can’t get an appointment for over a month, which is way too late for me to go without grooming my dog. Therefore, I made an appointment over a month ago, just to get my appointment cancelled with no customer service assistance. Highly unfortunate and has caused me to look elsewhere for service. Just a warning for those looking for reliable service.
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March 2023 by Dennis Eggleston
Grooming Dept! Will is the Best with our dog Milo. wouldn’t take him anywhere else. Highly recommend him
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February 2023 by Linda E.
I love this place! They are fast and friendly, and have so many varieties of food at the store. I used to have to wait a week or more to get a certain dog food shipped to me, but now I can just walk into a Pet Supplies Plus store and pick it up right off of the shelf! Online orders for pickup are a breeze, are ready fast and if you want curbside pickup, that's always an option. Visit the store yourself and you will wonder (like I did) why you hadn't come sooner!
