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March 2024 by bdsokol
Been going there for over 15 years always get a new pair of walking shoes and a pair of work shoes today when I went to check out was informed the shoes were not eligible for buy one get one. The only reason I shop at the store they’ve lost a long-term customer.
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January 2024 by Juliana M
The cashiers were so lazy and rude. I couldn’t reach the top of the shelf and they didn’t ask me if i needed help or anything when they obviously saw me. It made me so mad. They quite literally watched a pair of crocs fall onto my face and then continue talking. It’s clear that all the workers do all day is sit there and talk. So rude
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January 2024 by Lore 8A.
Bad service and the prices are never what they are on the labels.
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January 2024 by Sofia Schneeberger
I went to the store to return an online order and everyone was very helpful. I was able to exchange my shoes for a different models without any issues at all.
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December 2023 by Abigail Puckett
Went a little Christmas shopping for a family in need. Austin was very helpful! This store has the best employees. Highly recommended!
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October 2023 by Karen Ledford
Poor customer service. Merchandise out of reach.
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July 2023 by John Paul Montervino
We use the store quite a bit.
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July 2023 by Vnai Ashe
I had a really weird experience in this store today. I purchased a pair of Nikes here about a week ago with no issue. I just decided they weren’t really my style and I wanted to return them. Well the first time I went back to the store, I had forgotten my receipt at home. No problem the guy let me know I had 60 days and there wasn’t any rush. Well after finding my receipt in my old navy shopping bag which is literally in the same shopping complex, I went back today to return the shoes. The same guy who was there last week was in the store, but he seemed “suspicious” of my return. Asking for my rewards number which I told him I didn’t have one, then asking me “if I’m Kelly”. Which was a name on my receipt. I told him I didn’t know who the heck that was. I’m guessing that’s the young lady who rang me up. If he was questioning my return, which he shouldn’t have because nothing was weird about it, he could have just checked my ID against the credit card used for the purchase. Clearly their employees are racking up reward points on customer purchases and that should be what he is suspicious of and addressing internally. It just wasn’t a good experience and I won’t be coming back.
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June 2023 by Faheem Hassan
Good selection of Crocs. My daughters, wife, and I are very satisfied.
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April 2023 by Ruth Arevalo
I do not recommend this place today 03/21/2023 there was a racist brown person in the store insulting me and talking very ugly to me in front of my children. I think children are children they run and scream but nowhere in the store does it say that children are not allowed. Please I do not recommend it the person in the store was abusive.
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April 2023 by Nayeli Valentin
Today in 03/21/23 there was a black man that was racist and was yelling at my brother and sisters and was rude and was laying on the cash register and was making fun of my mom and aunt I don’t recommend these place thank you.
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April 2023 by James Hicks
Large selection and very friendly staff!
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February 2023 by Yvette Stovall
My shopping experience was wonderful. I went looking for a certain type and color shoe. I had several options and the shoes were buy 1 get one 50% off sales people are also wonderful
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February 2023 by Anne Allen
Good selection of shoes for adults! Not as many options for kids shoes.
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October 2022 by Nicole Hendersosn
As you can see by the picture, these shoes were advertised for $74.99. They rung up for $89.99. When I pointed this out to the manager (Mark in store #393). He said the SKU numbers were different on the tag. I asked that I be given the advertised price because a customer wouldn’t know that. As the shoes were placed, they were advertised for $74.99. He admitted that they move things around all the time and this may have gotten overlooked by mistake. This is not the customer’s fault. He refuses to discount the shoes to the advertised price. When I told him I’d buy them for the set price, but I’d file a complaint, he went back to put a blank tag there as if it was missing a price tag to cover up the mistake. When I took them to the original display, it was placed as shown. The customer service was terrible and I don’t appreciate being painted as a liar. ?
