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October 2023 by Harley O'Neill
Everyone is friendly and the salon atmosphere just makes you feel good. It is very clean throughout and the retail is not overwhelming. I had a facial with Madison and it put me to sleep! Best facial I’ve ever had. 10/10 recommend! Can’t wait for my next spa day!
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September 2023 by Kimberly C
Always a great experience at Rituals. I’ve gotten so many compliments since Elizabeth started doing my hair. I highly recommend her to anyone looking for a great cut and color! ??♀️Services: Haircut
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May 2023 by Yvette Schmidt
Ashley does amazing things with my hair! If you want beautiful highlights, or if you're thinking about adding a bit of purple or pink to your hair, Ashley is the best colorist I've seen. My highlights look totally natural and sun kissed. Rituals also has a complimentary bang trim between haircuts to keep your bangs at the optimal length at all times.
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May 2023 by Dianne Bowen
Got my bangs trimmed. Very nice staff.
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March 2023 by Irene Delcamp
Rituals has been a favorite of mine for years! My hair always looks its best and each of the stylists I’ve worked with has been beyond excellent! Highly recommend!!Services: Blowouts
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February 2023 by Emily Lasica
It has taken me a very long time to write this review- and I will not be using the stylists name to protect their credibility. I went for a curly cut in Dec 2021; I have not returned since and will never return for a curly cut- I want to provide some caution for those who may be interested in a curly cut at this salon. I have fine-med, low density wavy/curly hair and unfortunately the stylist didn't seem to know what to do with my specific texture. I wouldn't say I'm your typical curly girl; it's not coarse by any means, easily weighed down by heavy products, and I have straightened my hair for probably 15 years but it still manages to curl somehow. I have received curly cuts in the past (deva cuts) at numerous salons and in numerous states and always walked out with perfect bouncy touchable curls. This was not the case in this scenario- my curls had no definition and unfortunately she kept cutting my top layer shorter and shorter- to the point that my top layer was just above my ear- my hair was shoulder length at his time. I knew something was wrong when another stylist was grabbed for damage control and they were openly discussing my hair and said it was my hairs fault for turning out this way- mind you, this is the only place where I've had a wet curly cut- everywhere else I've had successful curly cuts it was done on dry hair. I quickly paid and left and went to a stylist I had been to for some time when I was growing out my pixie cut and he was shocked at the gaping distance between my layers- it was pretty bad (thankfully after having a pixie, hair is whatever for me- it grows back lol). I spent months growing my top layer back out. The facility is pleasing, staff is nice as well- and my stylist was still very kind which is why I will give a three star review. But I do not recommend coming here for a curly cut. Imago is great if you can get in- that is where I've had the most success in Richmond for a curly cut.Service: Curly hair
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December 2022 by melanie Valencia
I don’t feel as if this salon is as experienced in POC hair as they say they are. I had a vision in mind for my hair a few months ago and I understood if it was unattainable. My hair was bleached 3 times and by the third time it was completely burnt off and for months I was insecure about my hair. After my hair was burnt off I was expected to pay the full service. No one offered anything to make up for careless work that was done. Me being the nice person I am I let it slide and now I finally built up the courage to let other people know to not come here.
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December 2022 by C. C.
I have had several haircuts here. I don't agree with the tier system this salon uses. (and others like it) Some stylists are better at two years than others are after 30 plus years! It's one of those things where you have the innate talent for it or not. Just my observation after having my hair done in dozens of salons for my adult life.Service: Haircut
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October 2022 by Laurie Blath
Great hair salon! Popped in for a bang trim and product! Elizabeth is the best.
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May 2022 by M. B.
I've been going to this salon for years now. Unfortunately, they do not uphold to their cancellation policy without charging you for a rescheduled appointment. They guarantee prior business day cancellation/reschedule requests without penalty. Jessica Skim is the operations manager and is extremely rude and condescending to understanding medical needs of clients. Jessica stated "oh well, I can't help that you have medical issues and can't come, I have to make sure we're making money, and hung up the phone after stating there's nothing I can do for you aaawwww." Extremely rude, unprofessional, and condescending. It almost seemed unreal how much character was portrayed in her delivery. I asked to speak with the owner to provide my feedback and Jessica refused to provide Pete's contact information. I am a lady of professionalism and morals and treat others with respect. When a client visits the "Spa" geared salon - they are seeking to enjoy a relaxing time of service. Not an establishment that disrespects it's clients to the utmost the way Jessica interacts. A salon's brand is representation of its management. If I could rate a negative 5 stars I would. Completely dissatisfying.
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February 2022 by Amanda Ogle
I ❤️❤️❤️❤️❤️❤️ LISA!She is definitely part of my glam squad to feel amazing about myself. Thank you for existing.
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February 2022 by Angileena Kirkbride
Well pampered, service was great, hair cut and style was exactly what I wanted. Hairstylist Cameron was wonderful, pleasant, friendly kind and precise! Definitely going back!
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February 2022 by Janet Cole
A busy salon with different levels of skilled hairdressers with a price that varies depending on experience. What a nice option! Great cut, great service, nice experience!
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November 2021 by Chellie Bell
The staff at the front works with your schedule. Flexibility is a must for me.
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August 2021 by Nina Lackey
Cameron is an Amazing stylist. Thank you for taking time to find the perfect color. The cut made my hair so healthy & soft. The style was creative & pretty! I loved it!-Nina?Services: Hair coloring