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January 2024 by Delaney Turner
I have had nothing but wonderful experiences with Schwarzschild! I was looking for a wedding band to go with my engagement ring that was a family piece. Brooke put so much time and effort into helping me find the right ring that matches perfectly and was within our budget.
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January 2024 by Tom & Zena Harvley-Felder
The staff is outstanding! I asked for several things to be done with my rings. The work was done; their jeweler is excellent; my rings look beautiful! I recommend Schwartzchild Jewelers in Midlothian without reservation!
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December 2023 by Kelly Webster
Brooke was outstanding. Very helpful to me in averting what may have been a huge disappointment for a special occasion. In addition to purchasing the ring, I purchased heart and fire earrings to replace those NY daughter lost. Brooke was patient, knowledgeable, supportive, and very pleasant to work with. THANK YOU, Brooke! I will be back.
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December 2023 by Laurie Darrisaw
This is my third encounter using Schwarzschild Jewelers. The staff is most professional and give personalized attention to my needs, and Brooke especially was/is very focused on making sure the customer feels like family and eased my anxiety over having to have my rings cut . My order came in very timely and the work was phenomenal. My husband was very pleased and surprised at the quality of work on his ring replacement! I will be utilizing their services again in the upcoming year. Thank you!
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October 2023 by Donna Newcomb
Every visit to Schwarzschild Jewelers is a great experience. Today Stephanie made sure I was able to get an emergency watch repair taken care of immediately. She, Jamie and Todd are the best.
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October 2023 by Julia Demasi
Everett was the one who helped me and my brother out. He created the best shopping experience me and him have ever had. Super friendly and helpful. We will be going to Schwarzschild from now on for any jewelry we need! Highly recommend
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October 2023 by Lionel Joseph
Schwarzschild Jewelers is an excellent place to shop. Todd is an amazing representative of the brand and very friendly. He goes over and beyond to assist any customer. I have been going here for a few years and will continue to go there for my jewelry needs.
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October 2023 by Connor Quigley
I brought a watch in to be sized and after explaining that it was a gift Stephanie took the time to walk me through its features and explained how to care for and service it. It was a great customer experience and i would highly recommend this store. Be sure to ask for Stephanie too!
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October 2023 by Angela Verse
Stephanie helped my husband and I with a jewelry repair. I admired the diamond band that she was wearing and asked if she had any similar bands there. She was very knowledgeable about the products and showed us several rings when we came back to pick up the repair. Much to my surprise, my husband purchased one of the beautiful bands! Stephanie and I were both so excited! My husband and I were so appreciative of the time she spent with us as well as the kindness she showed us.
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October 2023 by Connie Wooldridge
I have a delicate necklace that is dear to me. When it broke I was devastated. The repair required laser welding and it was a challenge finding a place that would even consider repairing my necklace. However, Schwarzschild Jewelers has a jeweller on site who was willing to attempt the repair of my necklace. I was informed that the turnaround would be about two weeks. I was completely shocked when they called me later the same day to inform me that repair was complete. Since I was unable to pick it up that night, they took extra special care of it until I could pick it up the next day. I am happy beyond words that they were able to fix my precious necklace. Thank you!
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September 2023 by Tanya H
Jamie has been wonderful to work with. She is extremely patient and knowledgeable. My husband purchased a watch from her several weeks ago and I working with her on a new setting for an old emerald. I’m excited to see the ideas she has later this week.
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September 2023 by Linda Kilbourne
Excellent service. Everett/Scott was great to work with and I would not hesitate to refer anyone to him. He was helpful because he was an attentive listener. I couldn't be happier with the ring he helped design for me and the service Schwarzschild offered.
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September 2023 by Jennifer Mahoney
Went in to get a necklace cleaned. As soon as we walked it, Brooke approached us asking if we needed help. She cleaned all of our jewelry, spotted a loose diamond in my engagement ring and let me know. She wasn’t pushy while we browsed, but very helpful. I decided to have them repair my ring and also purchased a necklace. The customer service was above and beyond. Brooke was amazing! Thank you!
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August 2023 by marianne matthews
I was so hesitant and unsure about beginning the process of having a ring made, but Everett Williams at the Midlothian location helped me figure out my hopes and dreams for the piece. He introduced ideas I hadn't considered, and ultimately we found the perfect estate ring. He worked hard to get the ring to me quickly from across the country, and had outstanding follow up--keeping me informed at every step. I'm beyond pleased with my new ring and with the service provided. It was an overall wonderful experience.
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August 2023 by Sheila Marsh
They were helpful, friendly and reassuring about my broken wedding band and heirloom diamond ring that needed repair. They did a great job and got both rings back to me more quickly than I expected. It was such a comfort to know I could trust them with these special itemd.
