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June 2023 by Holly G
Love serendipity!! Everyone is friendly and they always go out of their way to make sure you have a great experience.
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June 2023 by Bob Rose
It's a great place to go for an amazing haircut as well as the other services they offer.They stylist are great know there stuff and then some.Also Leah is outstanding.
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May 2023 by mike moser
Came into Richmond for a special event. Was able to schedule a haircut and style. In addition to the haircut the staff recommended a brow trimming and wax, a service I have never had before. I also received a hand massage while my hair was being washed. My experience made me feel like i spent a day at a spa! Thanks again! Ill definitely be back next time in the Richmond area.Services: Hairstyling
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March 2023 by Rachel Zeeve
I got an eyebrow wax here and had a significant amount of my skin ripped off. Shannon put the wax almost as far down as my EYELID, so my entire eye swelled up. I am well aware that certain acne/skincare products/medications can cause this if you get waxed, and I don’t use anything that would have contributed to this. I’ve been getting my eyebrows waxed every month for 9 years (at different places) and have never had an experience this bad. They gave me a refund, but that doesn’t fix the fact that this may scar. And my eyebrows are completely lopsided.
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February 2023 by Christina Brown
Brie is amazing! She does my highlights and blends them really well. She also listens to exactly what I want and is okay with not cutting my hair every visit. I enjoy chatting with her about our rescue pups too!The space is extremely clean and inviting. I'm always greeted and asked if I need something to drink. This is the first hair salon that I actually look forward to coming to because it's so relaxing and comfortable!
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February 2023 by Carly Cary
Such an elegant & classy salon! Staff is friendly, it’s clean, tidy, & beautifully decorated inside, the stylists are professional & very skilled. After 3 years old living in the Richmond area I finally found a great salon and amazing stylist!
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January 2023 by Shannon Ross
The best salon with the most talented, friendly team of stylists!!!!Service: Haircut
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December 2022 by Alison Watson
Serendipity is wonderful! The staff make me feel so welcome and the stylists do an amazing job!! Shout out to Brie for being fantastic!!Services: Hair coloring
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December 2022 by Laura Early
Love the spa-like atmosphere at Serendipity! Everyone is so friendly and I’m always so pleased with my hair and feel so relaxed when I leave!
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December 2022 by Lauren Urey
Such a great salon. Everyone is so friendly and Brie does a great job with my hair.
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December 2022 by Mary Melara
Amazing service and staff. This is now my go to salon in the area!
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September 2022 by Jen Leftwich
Decided to try a new salon for my fall lob chop and was able to get a quick appointment due to a last minute cancellation in Laura's book. I am so grateful and it was truly serendipitous! The salon is beautiful and a truly relaxing and welcoming environment. It was a fantastic experience all around and Laura is incredibly kind, talented, knowledgable, and intuitive. I am very happy with my service and plan to remain a client of hers.
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September 2022 by Michele Welsh
I had a consult & haircut with Margaret this week. Margaret transformed my long, damaged hair into a healthy, chin length bob. She is extremely knowledgeable, a good listener & provided (much needed) feedback. I have received so many compliments! In addition, the salon atmosphere is warm & welcoming & the customer service is stellar!This is by far the BEST salon in the Richmond area!!!!Service: Haircut
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June 2022 by Diane M.
I went looking for a trim because I'm trying to let my hair grow. I had the best trim of my life with a wonderful shampoo. Bangs cut perfectly for the shape of my face. Styled and blown dry. With a hand and arm massage thrown in. $30 or $35 - can't remember which. Less than half what I was expecting. This is a great salon with talented and creative stylists. Go.
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May 2022 by Elizabeth Wilson
Very talented and professional staff. Absolutely trust them with my hair ?
