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October 2023 by Tia Lee
My nails have not felt so good! GREAT SERVICE! They have so many colors I couldn’t make up my mind! I opted for a more natural look. Due to an upcoming surgery, I will not be able to come back for 6 weeks but I will not go anywhere else! My previous shop had my nails too thick for my liking. I asked for my nails to be shaped and not as thick. When I tell you they fixed my nail believe it, I can only say I am in love with my nails!Services: Sculpted nails
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October 2023 by Gina Bedford
Today was my first visit to Luxury Nails. It was a wonderful experience. My Andrew was as fantastic. I was greeted by Andrew when I arrived and my appointment started promptly. I shared my previous nail care and Andrew provided me with information about a new product. He was thorough but gentle. I enjoyed the hand massage at the end and my nails look awesome.Services: Sculpted nails
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October 2023 by Marlene Starks
I'm a very satisfied customer every time I visit Luxury Nail Spa, great customer service, lots of colors to choose from & prices are reasonable. Andrew is my favorite tech, he is good at what he does especially designs.
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October 2023 by Pankty Desai
Kelly is excellent. Actually all the artists are amazing here. The prices are comparable and they take their time to make me feel good. They all smiles and always accommodative. Good idea to make an appointment.
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August 2023 by Melanie Savage
I have been going here for 2 years and I had the worst experience the last time I went and will never go back. My normal tech left and I had an appointment with Chloe because she came highly recommended. I needed a new set of molding gel put on since I hadn’t been in 6-7 weeks. Instead of soaking off the old set, Chloe took a fake nail and jammed it between my natural nail and the gel destroying my natural nails. I asked her to stop doing this multiple times as I knew this was not the correct removal method. She then proceeded to tell me I needed tips put on after she purposefully damaged my nails. I had to cut my nails down and put regular gel polish on them. My nails will grow back, they are very strong, but the improper removal followed by her trying to upsell me was really frustrating and unprofessional. She has high ratings but if you have natural nails, avoid her! She prefers working with tips and will damage your nails. The picture is after I cut my nails down. You can see the top half of my nails how damaged they were.Service: Sculpted nails
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August 2023 by Julie Bun
I had a pretty good experience for my first time at Luxury Nail Spa. I really like the spaciousness & cleanliness inside. I had a good vibe as soon I stepped foot inside. The service I needed done was a fill-in & 1broke nail plus nail design which my Nail Technician, Peter, did excellent work on. I'll definitely be coming back bi-monthly. Thx guys!Services: Nail art
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August 2023 by JoeNJenna Crawford
My daughters and I drive from an hour away to come to Luxury Nails - Midlothian. We referred my mother here, also. We only ever use this business. They are amazing. Kind service and they do perfect work. ???? !!!!Services: Nail art
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August 2023 by Clara Sainsbury
I haven’t had my nails done in years- decided to get them done for vacation and I am so happy with the result. robin was amazing and I will 100% be seeing him again.Service: Nail art
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July 2023 by Roxy “Roxy_licious018” Rivero
This was my first time and it was AMAZING !!! The receptionist was so welcoming and kind. They complimented my handmade cardigan. I asked to upgrade to French tips for my Mani & Pedi and they quickly and easily helped me.I’ve suffered from ingrown toe nails my whole life, I’m 31, and they were able to address this without cutting me, hurting me or making me bleed. I’ve been use to that a lot but, with my Pedi Tech, I didn’t have to worry !!! He was amazing. He was super gentle during the Pedi. I got a Luxury Pedi and I was able to pick my own fragrance. It came with a pack that brought multiple items inside which were utilized throughout my whole Pedi Experience. I chose Green Tea for its soothing properties but, they have many more to choose from.The chair had a massager for your back which I didn’t use because I didn’t want to fall asleep. I wanted to soak up the whole experience. I felt like a pampered princess !!! My Pedi Tech was so kind and gentle and soft spoken. I was worried a bit because I’m super ticklish in the arch of my feet. Needless to say, he was not bothered one bit. He actually laughed and giggled with me and made me feel so comfortable about me being tickles by the scrapper and massages.He didn’t just massage and car for my feet but, he also massaged and cared for my caves. From the knee down I’m so smooth and all the razor burn I had was gone. He used different oils and lotions from my pack that I picked and some he had on the side that complimented the Green Tea really well. Nothing ever burned or irritated me. My feet and legs are so buttery smooth right now. I’m in love !!!Now on to the Nail Tech, who was a different gentleman, he was so sweet and kind from the beginning. He asked me questions before during and after the whole experience. He asked me for the length and what I wanted to do and I explained I wanted to match my French Tip Toes. He smiled and asked me if I had a preference if the French tip would be white or not and for the base. He was so gentle with my hand while still being able to guide my hand. He didn’t man handle my hands or arms. He would just tell me what he wanted me to do or he’s guide me, ever so softly. He kept checking my hands over and over. Half way, once I was satisfied, I washed my hands and finally did the whole line. In between times when my hands were in the machine drying the nails, he’d massage my hands and wrists. It was so amazing !!!I’m very picky with where I go for my nails and toes because of my previously mentioned toe nail issue and because I’ve been cut and had my cuticle sort of ripped off. With Luxury Nails & Spa THIS WAS NOT THE ISSUE AT ALL !!! They’re so Kind, Gentle, they Listen, they talk to you, and the accommodate you accordingly !!! If I could give them more than 5 STARS, I WOULD !!! 100%/100% !!! I will continue to come to this place indefinitely. This place is my Holy Grail now !!! I will get their names during my refill appointment in. Few weeks.Thank you Luxury Nails & Spa, you all are AMAZING !!!
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June 2023 by Danielle Montoya
5 out of 5 ⭐️Booking an appointment online was easy. The shop is large, nice music. Lee did my pedicure and was thorough and very good! The massage was fantastic. Andrew did my nails, full set with gel. They turned out just how I wanted. He was meticulous and took time to make sure it was right. Will come back again.Services: Callus removal
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June 2023 by Charles Edmonds
We went here for a pedicure date. I had made my appointment earlier that morning and the website was easy to schedule. There was plenty of parking. The merchant was waiting at the door to greet us for our appointment. The shop was clean, organized, and the atmosphere was good. The technicians were polite and gave strong massages. The luxury pedicure came with plenty of options and features. I would return for future appointments.
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May 2023 by mckenna marie
Wish I could keep this hidden gem to myself! I saw Andrew for a full set acrylics, and he did an AMAZING job. I’ve been getting acrylics for the past four years in the richmond/Chesterfield area and this is by far the best set i’ve ever gotten done! He even got started a couple minutes before my appointment time, which many of y’all know like never happens! He paid such close detail to each step of the process! I am so happy with my experience and will definitely be returning for my next set!
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May 2023 by Salina Mejia
Cherry did an amazing job on my nails & paid close attention to detail. I showed her a reference photo and she recreated it exactly as the photo. My first time here and I will be back. I had the gel manicure with design and deluxe spa pedicure.
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April 2023 by Jacquelyn Melton
It was my first time at Luxury Nails & Spa, and Andrew did a fantastic job! He was so kind and thorough with my nails despite how busy they were. My French liquid gel set looks amazing. Recommend them to anyone!!Services: French manicures
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March 2023 by Jennifer Neal
My usual nail salon is closed on sundays I thought I would give this place a shot. I asked for an American manicure which seemed to a be a concept to the nail tech. 3 techs looked at my current nails and said “ you like it like this “ I said yes I do it’s a natural look. I told the tech it’s supposed to be a very neutral look. I asked if she had put it in neural and funny bunny. She came back with the dip and it said French white. I said- I do not want a stark white color like you have - she a traditional French manicure. Then she said I know it won’t look like mine. I said if you don’t have put it in neutral by OPI it could be something of a natural pink nail. She then asked me did I want a smile on the white and I said an American does not have a smile it’s meant to almost mimic the natural nail. I don’t know why she didn’t know what it was. WhileDoing my nails two other techs sat right beside her almost staring at every step. I again said I’m don’t want it to white. She put a lot dip on my natural nail which made the natural color look very cloudy. I walked out with a traditional French manicure. Not what I wanted. The girl was nice but overall I would not go back, they didn’t listen to what I wanted.Side note it said grand opening but there was dust on almost everything - wall vents- wall plugs- lampsEtc. pictures are day of and 2 weeks laterService: Dip powder