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December 2023 by Jonathan Kidd
Going here for years. Good reason. Friendly and they have what I need. A lot of times, what I didn't know that I needed. Incrediwear. Supplements. CBD. ETC.
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October 2023 by peyton -
one worker was fine but the other one was extremely rude to me, she even put her customer on the phone on hold just to make a rude comment to me about when my medication was originally ready. (And also yelled at her customer on the phone for some reason??) I have picked up my medication on Saturdays from this location in the past and was not informed that that was no longer an option, so I ended up going the entire weekend without my medication that allows me to do basic human activities (sitting upright, showering, standing for more than 5 minutes) because it stops me from experiencing the extreme side of my chronic pain issues from multiple conditions.
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September 2023 by Jan Takagi
Very friendly and helpful staff. I would like to see the larger bag of UktraInflamX Plus 360 in the chocolate orange flavor. I’ve tried the mango flavor and find it quite gritty. The chocolate orange does not taste quite as gritty as the mango and I like it much better.
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March 2023 by Joyce M, Voights
You have well informed employees about your Cbd supplies and knowledge of their use. very helpful… thanks
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December 2022 by CAM Murphy
I have never used the compound pharmacy here, but this little store has a nice selection of products - personal items, bath and body products, reading glasses, gifts, greeting cards, etc. But best of all is the U. S. Post Office window. Staff is always nice, friendly and helpful. This is a great place if you want to avoid trips to the smaller chain and big box stores or the regular Post Office. Just used my $5 coupon on any purchase they sent to my email!
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December 2022 by Bill Maher
I rarely write reviews but my experience was so poor with South River I felt it necessary. I tore a bicep muscle and was in a great deal of pain. I called South River expressing my distress and the response was, "ho-hum, yes, we'll get to it but we have to compound it and it'll take approximately 2 days." But I'm in pain! "Yes, we'll get to it." The price was also an issue. For 60grams of the prescription at South River it was approximately $135.00+ something, no shipping. For a refill I used Blue Ridge Apothecary in Roanoke. For 80 GRAMS I was charged $110.00 and I received it just as fast if not quicker from Blue Ridge, AND THEY HAD TO MAIL IT! So, I was charged $25.00 more for 20% less by South River? I called Blue Ridge Apothecary at approximately 10:15am and BRA's response was, "I'll compound it right now and it'll go out in today's mail." Oh, when I did pick up my Rx from South River my customer service experience was just as bad. It was about as impersonal as you can get. I would've gotten it faster if I went to Top Notch Compounding pharmacy in Charlottesville. I've had great luck with them also.
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August 2022 by Kristi Kelli
Love this Compound Pharmacy! Baylor Rice, Pharmacist is awesome! don’t live close to the pharmacy so they mail out my orders to me! They are so thorough and timely! All the staff are amazing! I highly recommend them for all your health products and needs!
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April 2022 by Sean Sublette
Pharmacy hours (M-F 9 to 5:30) are different than store hours. Call ahead to double check.
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March 2022 by M N
My wife and I started seeing Baylor and his staff 5 years ago when my wife was suffering from debilitating fibromyalgia and our experiences have been wonderful ever since. The floor staff, pharmacists and pharmacy staff are very pleasant, well informed, warm and friendly. If a question arises and an answer is not immediately known, appropriate research is done and the appropriate staff member will reach out to make sure our questions are answered. Over the years, these people have become like family to us and we can’t imagine ever going anywhere else.Thank you Baylor and staff!
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March 2022 by Corey Newman
Could not obtain relevant information regarding the prescription I picked up. "I would have to ask the pharmacist" SO GO ASK THE PHARMACIST NANCY
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March 2022 by June Van Thoen
Much more than a pharmacy; good gifts as well. Helpful staff.
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March 2022 by Sandy B.
The owner is brilliant but over the past ten years the service is beyond awful. Moving to westbury!
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February 2022 by J
Bought a Covid test here for $53.50. After searching online I'm seeing the same brand on other sites going for $25-$30. Obviously this pharmacy is trying to make a profit!
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January 2022 by E N
My wife and I started seeing Baylor and his staff 5 years ago when my wife was suffering from debilitating fibromyalgia and our experiences have been wonderful ever since. The floor staff, pharmacists and pharmacy staff are very pleasant, well informed, warm and friendly. If a question arises and an answer is not immediately known, appropriate research is done and the appropriate staff member will reach out to make sure our questions are answered. Over the years, these people have become like family to us and we can’t imagine ever going anywhere else.Thank you Baylor and staff!
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December 2021 by Kathleen S.
My family and I have been patients of South River for over 20 years and have had the pleasure of using both stores, one off of Gaskins and the other on Huguenot Road. We have always had incredibly positive experiences with the quality of our medications , staff interactions, timely callbacks from pharmacy staff and customer service staff. The floor staff are very well educated on the products available in the store and are very open to researching new products that are suggested by patients. We will never trust our compounded medications and nutritional products in anyone else's hands. Thank you for the personal attention, professional expertise and the friendships developed over the years.
