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July 2023 by Jenn Tripodi
Absolutely do not use this company. I hired them for a big job which wasn’t fully completed. Not to mention, they arrived to my house with fully intact dry wall and left my drywall in literal pieces (see photo). I also found that they took it upon themselves to write on my walls in my garage (see photo). I called and left multiple messages but never heard back from them. The main electrician was condescending and insisted he and his men couldn’t rewire a light for me.
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April 2023 by Janis Worth
Truly customer oriented. Very knowledgeable, friendly, very efficient. Worked until the job was done thoroughly. Highly recommend!!
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January 2023 by Kaitlynn Ross
I honestly don't know where to begin. Synergy Technical Services has exceptional customer service. It all began with a gurgle from the bathtub and toilet, sewage started backing up in our bathroom. I called Synergy and they were able to diagnose my problem and start a solution within 3 days. They had 3 men on the job for a week. My family and I were displaced for the entire time because we had no sewage to the entire house. They dug down like 3 feet to find my existing pipe spanning 30ft across my house. Did I mention my house sits on a concrete slab?. I cannot thank them enough for the quality of work their team provided and the time they spent helping me. It's hard to find a company like this anymore. I would highly recommend them and use their services again, but hopefully I won't need too!Services: Plumbing pipe repair
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September 2022 by Iron Security Solutions LLC
This team is the best, they do great work they are very knowledgeable and respectful. Synergy is just all around a great professional team. I know when I call with a issue they have me covered 100%. Thank you for being such a great company!Services: A/C system maintenance
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August 2022 by James Biggs
This team is the best, they do great work they are very knowledgeable and respectful. Synergy is just all around a great professional team. I know when I call with a issue they have me covered 100%. Thank you for being such a great company!Services: Electrical outlet & switch repair
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June 2022 by Adam Hall
My AC went out upstairs when it was 90 degrees plus outside. I called Synergy at 4 PM. They were here the next early afternoon. It was a great turnaround time given how busy I am sure the industry is around this time of year.Ryan showed up and was very professional. He diagnosed the problem and ordered the part of the local distributor. He came back and installed it the following day. He had to take a part back to the shop to get special supplies to remove it from the casing. That was nice to see that he went above and beyond to solve the problem that day. He fixed the issue that day, and we were very grateful.The only surprising part of the job is that the quote comes out with very little detail. I came to know this is done on purpose just in case the job ends up taking longer than expected, then the customer still pays the initial quote. I think it is common in the industry, so it doesn't bother me much.We will use Synergy again in the future.Service: A/C system repair
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June 2022 by Amber Farrell
I was having what I thought was plumbing issues and reached out to Jeff. He was super quick to respond and get me on the schedule (I even received both a text and e-mail telling me when my tech was on the way!) But what I appreciated most is that the technician that came out was thorough, friendly, and extremely honest that I didn't need as much work as I thought I would. I highly recommend Jeff's team at Synergy for taking care of your home maintenance needs!
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April 2022 by Rose Ridgeway
I would like to mention my service person by name Ryan Forster who was and is very professional in his work..he also is a very pleasant person with nothing but good vibes about him..I would recommend him for service everytime..Thank you Ryan..Ms.Ridgeway from Henrico Va.Services: Heating system maintenance
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April 2022 by Maurice Canady
I have to say that I was very pleased with the service I received from Synergy. They went above and beyond to help me with my AC problem. I’m not sure if I should share this. But it is some the that really struck me. The technician’s helper that was scheduled to come over and replaced my AC unit ran into some personal problems and wasn’t able to come in. Instead of canceling the appointment and make me wait another weekend the tech had a couple of the guys bring him the equipment and he installed the hole system his self. That shows me that they care about their customers time and wellbeing. I was so grateful for his efforts. The installation was done professionally and neat. I would definitely recommend them to anyone I know. Great job guys!!!!Services: Install AC
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January 2022 by David Roberts
Synergy Technical Services did a great job on replacing my Master Bathroom Toilet. Very Professional staff and great service. Their Staff was very knowledgeable and a quick installation and cleaned up everything after. Will Recommend.Service: Toilet repair
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October 2021 by Craig Boyer
Synergy Technical Services is a great company. They are honest and sav ed me a lot of money. Their technicians diagnosed my extensive electrical problems in less than 20 minutes. My dishwasher was not working, and many outlets were not working. I thought it was going to cost a lot of money to fix all my electrical problems but they came way under budget. I will be using them again and recommend them for any one having electrical or plumbing problems.
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September 2021 by Mike C.
Tech failed to install whole house surge protector despite me asking 5x if it was being done. He then lied to his boss and said I never said anything about it. The owner indicated he would think about what he wanted to do about it and call me back. As of this writing, it has been 10 days and I 2 additional attempts at contacting the owner by me. Run from this company.
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August 2021 by Beth N.
They were great. Came same day, on time, friendly, and quickly fixed the problem. Great company.
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August 2021 by eric simmons
Great service very dependable. My first call every time now
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July 2021 by Tina I.
Excellent.
