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August 2023 by G Zilla
Bought our second mattress for our daughter now that she has moved into her own place. The first mattress is still in great condition...bought 8 years ago. It's a queen & too big for her new place. Her new double mattress was delivered on time, 3 flights up. Can anyone say, "PIVOT!" (Ross from friends - just search on YouTube) Sales guy was very helpful & knowledgeable. Thanks!
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March 2023 by leland herrington
Great hometown mattresses and box springs made in Richmond. Great quality
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November 2021 by Chuck S
Very nice people and low pressure since they do not work on commission. Currently (Oct. '21), they do not have certain mattresses available because of supply chain issues and have no ETA on when they will be received. Ultimately, we didn't find anything that worked for us, but I recommend them anyway because the prices are very reasonable and again, the personnel are great.
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August 2021 by Richard Sisco
Good business great help will do business with them again
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April 2021 by My Pets and us
Great place to buy a mattress of Great quality!
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February 2020 by Joseph Patane
Loved it. Extremely helpful and gave a lot of knowledge. Also fantastic beds
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December 2019 by Donna M.
In November, I stopped in to the Original Mattress store on Harbourside Centre Loop and met Randy Harris. I immediately felt comfortable with him and knew I had chosen the right place. I knew what I was looking for and Randy made the whole process smooth and easy! He’s knowledgeable and very easy to work with. The delivery men were very nice and polite and friendly! I am very happy with my mattress, so comfortable! I would recommend this store highly.
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December 2019 by Peter Nylund
Excellent product and excellent sales professionals to assist your decision-making process. Buying here is an investment, not a quick fix.
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September 2019 by Kevin Judson
Bought a mattress from Randy Harris and it was one of the best shopping experiences I've ever had! VERY professional and knows his stuff!
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July 2019 by Sheila Cook
we ordered our bed 3 or 4 yrs ago...we love our king!! best bed we have ever had.. young to older a queen guest bed this week.
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June 2019 by Elizabeth Walker
Bought a new King Size mattress at Hull Street store. Salesman very knowledgeable and helpful. Delivery process turned into problem. Told delivery would be June 1 between 12:45 and 2:45. Finally called at 3:30 and was provided with factory number. They had driver call. GPS had him totally lost. Finally after several attempts I stayed on phone with him and told him every turn to make. Delivery finally finished at 4:45. Driver very nice but really wasted my afternoon. They need to fix that part of the process.
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June 2019 by Thomas Grob
Great mattress great price.
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June 2019 by Dorothy H.
I visited the store in Midlothian VA, and met Randy. What a wonderful experience I had! First off, I felt I was pretty sure what my body needed after realizing my pillow top Mattress (4 years old) was letting me awake with hip and spine pains. After trying out many mattresses at various locations I decided to try my luck here. Thus far, I love the mattress because I am sleeping more solid, waking up much more energized and found the firmness my spine needs. Randy explained how the mattresses are constructed and had examples in the store to back up his data. But, no pressure at all to make a purchase! I chose the Orthopedic Firm after trying out at least a half dozen other choices. I am so happy I walked into The Original Mattress Factory!
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May 2019 by John Ratcliff
Good place to shop for mattresses.
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April 2019 by Tom P.
Original Mattress Factory service and setup were virtually perfect, with clear and timely calls in advance, arriving on time (and parking on the street to protect our cobblestone driveway), and efficient personable installation by Toby and Chris. We were very well served in the store by Randy Harris, and we love the bed frame and bed.
