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February 2024 by Cole
i called the phone number, its not working, went to the website, took me to a scammy website? how am i supposed to make an appointment
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October 2023 by Glenn Bates
Very friendly and knowledgeable staff. Great selection of eyewear
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September 2023 by Chelsea
I had an awful experience here. Everything went well until the older man asked if my insurance is employee or state provided; prior to asking this he confirmed they do accept my insurance. I replied, by the state. I was asked to leave and suddenly told I couldn’t be helped. I have insurance, a need for the glasses and money just as everyone else. You people are pathetic to turn black and browns away who use state provided insurance. Shame on you.
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July 2023 by Caleb Chambers
Had a great experience looking for new glasses. Wonderful customer service from store manager Lisa, and associate Martina. Highly recommend!
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July 2023 by Tammie Chambers
I took my son here to get new glasses and we had a great time. The manager, Lisa, and associate, Martina were lovely and very helpful.
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May 2023 by Tee Law
These have got to be the worst glasses I’ve purchased. They’re cheaply made and the screw keeps popping out causing the lenses to pop out weekly. On top of that, I have a pair of sunglasses from them that I’ve been to the store at least 3 times to correct and they can’t fix it and I’m stuck with them. Because of insurance this place was inexpensive but I’d rather pay more to get quality glasses and service. I will not be returning.
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May 2023 by Lynda Hilliard
My recent experience with Visionworks was easy. Staff was polite and professional. They helped me find an attractive frame and explained my insurance benefits. Will definitely use again.
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March 2023 by JLC SMITH
Absolutely great service today!! Wide selection of brands.
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October 2022 by Alexis Johnson
Sandy was very instrumental in helping me find my first pair of glasses! She went above and beyond. Lisa also helped out with my phone calls and any concerns I had. ?
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September 2022 by AmberLynn Rueth
I bought glasses for my daughter a couple months ago. $200 for said glasses and a warranty. The lenses were scratched up before we even got home. Good thing I got the $30 warranty, right?Apparently there’s a $10 co-pay (that wasn’t told to me) with the warranty and it’s only good for one repair. A warranty is not insurance on the glasses, so I still don’t understand the co-pay and honestly I’m too frustrated to talk this out with the same lady.I used visionworks because they were a trusted company that I used when I was a child. Hindsight is 20/20 but I can definitely see it’s better to pay more for a better quality product at another place.
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August 2022 by Jamaal Davis
This place is horrible. After spending over an hour in the store, the rep didn’t even know how to pull our insurance, ring us up, print out a receipt, or cancel my order. I ended up going with a different company that took us on 15 min to get glasses for my son. And vision works still had the nerve to charge me. Avoid this store at all costs…
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May 2022 by Bob Rose
Lisa was so amazing and helpful she made my whole process so easy and to be honest fun. She helped find the correct frames for me. I have told all my friends and family that they need to see Lissa. If I could give more stars ? ✨ I would
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May 2022 by Christy Walker
I would have come in for new Contacts and Glasses but I had a such a bad experience with the Dr’s office attached to y’all. I cannot recommend this location to anyone. Since then, I went elsewhere and had the best experience!
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April 2022 by Piper Roach
Everyone here is so awesome, friendly and accommodating! I would absolutely go back!
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March 2022 by Jorge Ruiz Espitia
It's unbelievable!! This is the second time I tried to get my glasses from this store and I can't. They operating hours on internet don't mean anything because the store just changes their hours as they want. No notice on their website or anything. After driving almost 35 minutes you get the new open hours with a piece of paper posted in their door.Disappointed.
