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August 2025 by James Miller
Great experience. Bank manager Mr. McDonald stepped right in during a busy weekend morning and provided me great service.
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June 2025 by Chris D'Arco
Absolutely horrible customer service!! They do don't care about customers. I will be transferring all my accounts to another bank.
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December 2024 by Kevin Reynolds
I just set up an account online last night and it asked me to verify my identity over the phone with customer service got all the answers right but they still told me I needed to come in with my photo ID to prove that I am who I say I am I don’t get it
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December 2024 by Sharon Taylor
First time visiting this location. Worst service at the drive through for a deposit only!!!
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November 2024 by Tatsiana Singh
No wait on Saturday for notary services. Ericka is amazing: quick and efficient.
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August 2024 by seayume
Noor was very kind and did my transaction very quickly!
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March 2024 by Morgan
Grace costs you nothing, but it seems they have none to give. We had an 11:30 appointment on a Saturday, and unfortunately arrived 7 minutes late, baby in tow. I understand that timeliness is important, and I do my best to be early or on time to all appointments; however, we have an infant and all parents know that sometimes things happen on the way out the door and you just can’t leave when you expect to. We were told by the banker immediately upon arrival that we could not accomplish what we came in for because there was not enough time left in the workday. He even pointedly looked at his watch before returning my handshake. He then said, “Even if you had walked in the door on time, we still may not have had enough time for everything.”
What I don’t understand is that I talked to this same man on the phone earlier in the week. He knew when my appointment time was, and the tasks we were trying to accomplish. Why wasn’t I told on the phone that these things would have been better suited for an earlier time slot? I would have moved my appointment up. But instead I was greeted like I was an incompetent inconvenience, and told I would have to come back to finish our appointment. Which, by the way, I won’t be doing.
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February 2024 by No Park
2/29/2024 11:50 amTerrible customer service from Jamiliah.I feel like I've been discriminated against.
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May 2023 by Dana Gould
Understaffed, long waits., But staff is friendly and competent.
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April 2023 by Kacie Rind
Shout out to Jamiliah; she was very friendly and processed my transaction quickly
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August 2022 by Anna DeJarnette
Great Bank!
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October 2021 by Alex
Maybe try having more than 2 tellers to run this whole bank!!?? SLOWWWWWWWWWWWWW
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July 2021 by Rula Saba Sorenson
The worst customer service. Incredibly long wait times at the drive through. Bank elsewhere if you can.
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March 2021 by Gary Lee
Gabriel, your conversation with me on 3/15 was inappropriate, confusing, and embarrassing.To whom it may concern, this branch should find a new manager.
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March 2021 by Gary
Alison has trouble doing her job.
