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September 2023 by Casey Burgess
The customer service at the SML location is phenomenal! Communication is key and the shop kept us updated consistently throughout the entire process. Couldn’t be happier we chose this shop!!Service: Body & Trim
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July 2023 by Traci Goad
Phillip and the staff at Absolute Collision were wonderful to work with. Phillip kept me updated on the progress of my car. He handled all the paperwork with the insurance company. The process could not have been smoother. Highly recommend!!Services: Painting
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May 2023 by matt Sisinni
Phillip and his team were outstanding from start to finish. They dealt with the insurance company directly so I wouldn’t have to, and the repair they did is perfect! I would definitely recommend them!Services: Painting
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April 2023 by Rebecca Romano
It was an extremely stressful experience hitting my first deer. But, Absolute Collision made the experience as easy as possible, working directly with my insurance and around my work schedule to get the vehicle in. I am thankful they were able to fit me into their schedule quickly to get repairs. Phillip was awesome. The communication and customer service was great throughout the repair process. I am very pleased with the repairs and happy to have my car back again. Thank you all!Services: Painting
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April 2023 by Jenna M
This shop and team are simply amazing. I googled and called this store as it was the closet to me. They were willing to help me in a time of panic and close to closing. Even though they didn’t work on the specific issue I had, they still helped me the\nBest they could. During my issue, this shop was honest, kind, professional and reliable. Phillip is the nicest shop owner I’ve met. I was visiting from out of town. My car had been having issues my whole week while visiting. Today it wouldn’t start. When I entered the car, no lights would come on. I assumed it might be the battery or the alternator. So, I started with the battery. I was at the grocery store in a decent thunderstorm. I tried for at least a half hour to get my car to start and nothing. I googled auto places and called this store as it was the closet to me. They didn’t sell batteries but he still helped me. He directed me to a reliable shop which could help me. He sent two of his men out in the pouring rain to help me get started. As soon as they got to me, the darn car started. These men were kind, professional, reliable, efficient and helpful. I felt bad that as soon as they got there, the car wouldn’t start. Great work ethic. I tried to Tip all three wonderful workers and they wouldn’t let me. Simply amazed at the hospitality of workers in this area.
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February 2023 by D M
Philip is great to deal with. He worked the repair job on my rear bumper into the schedule really quick. They did a phenomenal job on the repair, matching the paint and cleaning/polishing the exterior. The car looked better than it has the whole time I’ve had it! Excellent service!Services: Painting
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November 2022 by Cheryl P
I hit a bear and I took my vehicle to Absolute. I found them to be a great group of professionals with their job performance and skill to be outstanding.. My vehicle never look so good.Services: Body & Trim
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November 2022 by Mac McWilliams
Excellent service and attentive to details. They make the whole process easy. We would definitely go back to them if the need arises.
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October 2022 by Beth P
I had a run-in with a deer and took my vehicle to Absolute after reading the reviews. Philip is great at keeping you constantly informed, even sending pictures to me in emails as things progressed. I also asked them to take care of a rust spot while he had my truck and although they don’t normally do rust, he agreed to do it and it looks amazing!!! Paint all around is a perfect match. The striping was done very well and they even cleaned it inside and out!! I would recommend Absolute to anyone who needs body work!!They also worked directly with my insurance there was absolutely nothing that I had to do!Services: Body & Trim
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October 2022 by Sandy Siegel
We are very happy with the repairs to our car after hitting a deer. The car looks like new again! Phillip & Kevin were great to work with. They kept us up to date on the progress all the way through the repair. If we ever need body work on our car again, we will definitely call Absolute Collision.
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October 2022 by Cia Hester
Their work is excellent! Everyone there is so friendly and mannerable. My car looks great! Highly recommend them to anyone ??
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August 2022 by Seda Nance
This is hands down the best company I have ever done business with. They went above and beyond to help repair my vehicle! They were great communicating with me on parts and repairs and fixed my vehicle extremely quick. This is the place to go if you need any kind of body work / repair done. Thank you Absolute Collision for outstanding work and service!Services: Body & Trim
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April 2022 by Jaclyn Dupuis
I had the best experience! I had hit a deer and was recommended I take my car here. The customer service is outstanding! They keep you updated every step of the way. If they need to order extra parts or something happens you get updates right away with timelines and details. I picked my car up today and she looks better than when I first got her! They even detail cleaned my interior! It smelled so clean. I highly recommend anyone needing good body work to go here. They are professional and extremely talented.
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January 2022 by Lauren Gunther
Right before Christmas, I got hit by a deer and needed to get my (still drivable) car fixed. I was traveling to SML for 2 weeks for the holidays so decided to have my car worked on down there instead of my home in NoVA. Absolute Collision was able to fit my car into their schedule (LONG before anyone in NoVA could) and they were great about communicating timelines, issues, and exceeded expectations for quality of work, professionalism, and timeliness. Even with back orders of supplies and wrong parts sent, they got the job done in an extremely quick manner. Phillip came recommended to myself from a former employee now living in NoVA and I was extremely satisfied with the service. On top of that, they buffed out a few extra scratches and dings as well as completely waxed and cleaned the exterior and interior of my vehicle. Although I hope to never have to use them again, I most definitely will return should the need arise!Service: Body & Trim
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January 2022 by Jenifer Golston
Absolute Collision SML did a fantastic job repairing my car after a minor accident. The repair appears to be a quality job, headlights work, hood lines up, paint color matches. It looks and works great! They also washed and vacuumed the car, which was an unexpected treat. Customer service was excellent. Would definitely use again.Services: Painting
