-
October 2023 by Yvonne Bousman
Great service! Bob went above and beyond to help with our plumbing project! Ladies at checkout were friendly and courteous! Highly recommend!
-
August 2023 by J Gregory
Very good hardware store. Has or can order just about anything.
-
August 2023 by Amanda Mills
We made a large purchase and received a call back from Shawn a week later to let us know that he was made aware of a promotion that could have saved us over $700 and he wanted to refund and resale our transaction to get us our refund for the promotion. Never in my life would I have known any different had he not called and told me. This is integrity of customer service that is rare to find these days and I am just blown away that he he called me not once, but twice to make sure I got my $700 back.This was my first experience shopping at Capps and let’s just say it built a relationship of trust that will bring my husband and I back as regular customers. Thank you for the superior customer service from the beginning to the end of the transaction Shawn!
-
June 2023 by Buddy W
Always get what i need. Staff is amazing
-
June 2023 by Terry Carlson
Wonderful local hardware/garden center. Can always find pretty much anything!
-
May 2023 by Ron Dorman
A certain warehouse worker needs a talking to. I pulled thru the warehouse, having completed my purchase, prepared to leave. There was a forklift, without a driver, positioned with a 25' lumber athwart the exit area blocking it. I waited several minutes to be noticed. I even backed up to see if either warehouse was open; they weren't. When I finally got the attention of a forklift driver, he was clearly unpleased that I wanted him to move the obstruction. And as I drove past he yelled at me "you think your time is more important than mine." I don't, but would expect more courteous treatment.
-
April 2023 by Brian Mcmillian
A little bit more expensive than the big box stores, but you get customer service like no other. There is always someone there to help you.
-
April 2023 by Ken Powers
Staff is always helpful. Excellent inventory with plenty of just about everything. The contractor desk is extremely knowledgeable with great recommendations and suggestions. Drive thru pickup works well.
-
March 2023 by Ruth Krzyk
Better quality items than what you find at the large, national home improvement stores. Helpful, knowledgeable employees always available to help you find what you need.
-
March 2023 by Michael DiNapoli
Nice clean store with a great selection of milwaukee tool
-
February 2023 by Chuck Terry
Great family friendly store. They are extremely helpful and knowledgeable. They always talk to my kids and don’t mind putting all the little things they move around in the bins back where they belong.
-
December 2022 by TJ Johnson
Everyone is always so nice and helpful. They genuinely care about their customers. They stock so many items and most all the time have everything I need or can tell me where to find it.
-
November 2022 by Nick Straight
I have never had such a high quality experience at a hardware store. Every question i had was answered. Everything i needed was pleasantly found for me. Some of the nicest customer service around!
-
November 2022 by alan P.
Slipped through the door on Saturday at 4 o'clock.First they said they were closed but then quickly helped me find what I needed and checked me out. Very friendly and helpful staff. Thank you
-
October 2022 by juan hickson
I went to this store to buy a grill. They had a variety of styles, types and prices. I needed to refill a propane tank for said grill. I met SHANNON We exchanged pleasantries and my veteran status was touched upon. His brother served (thank you). He thanked me and we chit chatted going our separate ways. I asked him for the chit for the propane, he said he'd radio it up to the front. I needed to check out for gas and grill. SHANNON was at the register paying for my propane. I have never felt so appreciated for my service as Shannon made me feel. Thank you. I was told that the people from this store were nice and it's very true. Thank you ? ?
